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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,996 reviews
  • Rated 5 out of 5 stars

    First time using LG brand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using LG brand Great machine, really nice size tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Does a great job at washing regular and heavy loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now it was an excellent option to have a great machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG frontload washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. No issues with mold growing but I do leave the door open all the time. I also, when I remember, wipe around the rubber when I know I won't be washing anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew was great in the install and gave a thorough demo of the machine’s capabilities. It’s working great and even sends me a monthly summary of its cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great! cleans very well, I love all the options and its very quiet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DiannG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best ever! LOVE MY LG appliances. Can’t live without my LG. So glad I bought them From Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy purchase made with Best Buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was smooth & easy. Very happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Always had good luck with LG washers and dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had LG appliances for years and they never disappoint. This unit looks great and performs great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it is easy to use many options to choose from and the color is on point. The only thing I will recomen is to leave the door open because it will stink if you close it after you it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a little small for my liking, but so far it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price. We’re very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Took a while to get used to the long time it needs to wash compared to my older one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This isn’t about the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zach. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate you letting us know about the delivery and service challenges.

      For this model, one helpful step after installation is to run the Tub Clean cycle before your first use. This helps remove any residue from manufacturing or transport and ensures optimal performance. You can review more details about setup and care here:  https://www.lg.com/us/support/product/lg-WM4000HBA. If further assistance is needed, please send us an email at [email protected] so our team can provide tailored support for your unit. ^Juvy LG

  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer dryer set no issues so far easy to hook up by yourself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERIOUS upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a SERIOUS upgrade from my previous washer. I love the large interior. I. tried the steam wash and found it really got the clothes much cleaner. I recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Cleans and sanitizes small to extra large loads. I love tho options you have for cleaning your clothes and then towels and sheets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer- I would recommend!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the size and being able to get notifications to my phone when cycles are finished!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effiecient washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer - I wish capacity was bigger but it does it job greatly!

    I would recommend this to a friend
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