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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2937 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,937 reviews
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Especially the large door opening! The Wi-Fi is a plus As well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steam washer awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Front washer is awesome especially with steam gets clothes really clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They stole my money and never delivered my washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is about Best Buy and not thw actual product. I ordered an LG washer and dryer and they delivered my dryer on July 7th and never delivered my washer or sent my money back. Ive called them everyday faithfully and they have placed me on long extended holds for periods of over 1 hour. I order these items since July 1st. We are now in September and still nothing. Not even a call from an agent. They are into some fishy stuff. I'm considering taking legal action because this is ridiculous now.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Carol. Thank you for sharing your experience. We appreciate you taking the time to let us know what’s been going on.

      We understand how important it is to receive your LG Washer (WM4000HBA) model as expected, especially after such a long wait. Since this issue is related to Best Buy delivery and order fulfillment, the most effective way to resolve it is to continue working directly with their customer service department at 888-237-8289. They will have all the necessary information about your order status, delivery, and refund process.

      For further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to support you every step of the way. ^Juvy LG

  • Rated 5 out of 5 stars

    Great overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These washer and dryers are great and the features all work amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RRomo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your clothes come look very clean, large capacity, spin dries, everything 1300 RPM spin cycle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Great settings so I don't have to figure out what to use for sheets and towels. Only downside is no light on the inside. Since the washer is black, it is hard to see those dark socks inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works best! No complaints! Buying this from Best Buy was a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade over our old washer, lower electrity and water bill too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung was junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung front loader bearing went out, barely over 2 years old. Decided on this LG and I couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washing machine and dryer set. Quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the Black Friday holiday sale and definitely got a great deal. Easy to use and the black color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes fast and efficiently. All the clothes come out clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new washer. It’s efficient and very easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and great washer !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good and affordable machine, this fits all my needs , and got a great deal on it !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fewer wrinkles than previous top loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller capacity than we’d like, but much better at preventing the really bad wrinkles we were getting from out previous top loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey were very fast, efficient, friendly and professional. They were booties over their shoes, and facemasks. I would highly recommend the geek squad installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta unit! I wash daily. Its fast and it is quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, super quick, has all the settings, looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it about a month. Works great so far! Terrific delivery and set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tiene Best Whasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The excellent Whasher LG the best and the best,low consumer Whater,low consumer Electric

    I would recommend this to a friend