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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2937 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,937 reviews
  • Rated 5 out of 5 stars

    It's a Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a smart washer - maybe smarter and me. It works well and I have figured out how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Delivered on time and installed in a very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love it It’s really efficient my clothes are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize how poorly my old washer was “washing” my clothes until I got this machine! Im sure the novelty will wear off but I love washing clothes now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live Turbo Wash!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handles large loads very well. Turbo wash is fantastic !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as new, completes my laundry space beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Noisy bugger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well but very noisy. If you are not used to the noise you think your home is getting flooded

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer is awesome. Gives enough cycles to cover any kind of fabric you have. Times the cycle based on the weight of the load you put in. Does a good job of energy efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG high efficiency front load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It is easy to operate and probably has more features than I can use! Given the delays in the supply chain, it took a long time to get it, but was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We love it - it's quite and washes very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Dryer!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Efficient and got it for a steal price! Highly Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great appliance!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, great features and really good looking!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero that would be too high. The machine is excessively loud. In all cycles I can hear it across the house. Machine is about a month old. Best Buy won’t help bcuz it’s past 15 days. I thought as a member BB policy was 45 days. I called LG gave them all the info - sent videos they requested. It’s been several days have not heard back from them. Worst purchase ever. Disappointed all around !!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Maria. Thanks for sharing your experience with the WM4000HBA washer. We understand how disruptive excessive noise can be, especially when it carries through the house during every cycle.

      The WM4000HBA is equipped with LG’s Direct Drive Motor, which is designed for quiet operation, so persistent loud noise may indicate an installation or balance issue. Here is a link that may help: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062

      If you need further assistance, you may send us an email at lgdigitalcare@lg.sprinklrsupport.com, and our team will be ready to help.

      —Charles LG

  • Rated 5 out of 5 stars

    LG Washer is a great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG stackable Smart Front Load Washer with Steam works great! I enjoy how it looks too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet. They got it installed so quickly. Still learning the WI-FI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! It's quiet. When your clothes are done, it plays a tune. Only negative thing is, I wish it came with a manual. You have to go online to learn about the different cycles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this LG washer. It is easy to use and looks so beautiful. It is able to handle large loads and has a short cycle for smaller loads too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new set! Love the size and quality. Washes well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Additions to the Laundry Room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the matching washer and dryer with pedestals. They work and look great. The wifi connections are fun to play with as well. Clothes come out clean and dry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time for a new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to get a new washer. It does take a moment to understand how it works since we had the last one for over 20 years.

    I would recommend this to a friend