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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,996 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washing machine works very good. It does the heavy cleaning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Great settings so I don't have to figure out what to use for sheets and towels. Only downside is no light on the inside. Since the washer is black, it is hard to see those dark socks inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine! Have purchased this recently & we absolutely love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hey were very fast, efficient, friendly and professional. They were booties over their shoes, and facemasks. I would highly recommend the geek squad installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first front load washer and it's great. Our clothes are so much cleaner! Great for removing animal hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer and the options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the same washer the second time around. The old one lasted about 7 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laundry machine excellence

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive has this for a few month now. Totally worth. Love the smart features

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY WASHER FROM BEST BUY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine turned out to be the absolute worse! Excess water not draining. Called Geek squad and they took 4 weeks to respond then claimed could not fix problem but now past return date and Best Buy refused to make a return. They asked me to call manufacturer. I will NEVER buy from Best Buy an appliance again.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience with us regarding your LG Washer (WM4000HWA) model. We understand your concern about dealing with drainage issues and delayed service, especially when it impacts your ability to resolve the problem promptly. We strive to provide high-quality products and exceptional services exceeding our customers' needs. To address the excess water not draining, we recommend checking the drain hose for any kinks or clogs and ensuring that the filter is clean. For more information, visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-washer-does-not-drain-or-spin--1337717767769. If you need further assistance, please reach out to us on social media @LGUSSupport with your details and any additional information about the issue. We appreciate your patience and are here to support you through this process. ^Juvy LG

  • Rated 5 out of 5 stars

    Cool washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks amazing, I love it! Washes everything quickly and fast, smart tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG high efficiency front load washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. It is easy to operate and probably has more features than I can use! Given the delays in the supply chain, it took a long time to get it, but was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG washer is awesome. Gives enough cycles to cover any kind of fabric you have. Times the cycle based on the weight of the load you put in. Does a good job of energy efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this during the Black Friday holiday sale and definitely got a great deal. Easy to use and the black color is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t realize how poorly my old washer was “washing” my clothes until I got this machine! Im sure the novelty will wear off but I love washing clothes now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung was junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung front loader bearing went out, barely over 2 years old. Decided on this LG and I couldnt be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! It's quiet. When your clothes are done, it plays a tune. Only negative thing is, I wish it came with a manual. You have to go online to learn about the different cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Noisy bugger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well but very noisy. If you are not used to the noise you think your home is getting flooded

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade to my old one. Much more efficient. Self-shutoff when dry feature saves $ too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to use wife loved it, matching color too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a lot! Easy to use and washes my clothes and towels really well! Love this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RRomo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your clothes come look very clean, large capacity, spin dries, everything 1300 RPM spin cycle

    I would recommend this to a friend
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