Customer Ratings & Reviews

Love my LG washer and dryer! It runs so quiet and is easy to operate, has large capacity and cleans clothes perfectly!

sensor helps determine type of wash. Quiet, efficient. Jingle indicates end of cycle.

So far so good. Seems to wash just fine and a lot quieter than the Samsung

This LG electric dryer is a game-changer. Its standout features? Whisper-quiet operation and remarkable efficiency. It runs so quietly I forget it's on. No more disruptive rumbling—just tranquility, day or night. Efficiency is top-notch. Clothes dry quickly and evenly, even bulky items. Plus, it's energy-efficient, saving on bills and reducing my footprint. The sleek design fits perfectly, and controls are intuitive. It's durable too, showing no wear after months of use. In short, if you want a quiet, efficient dryer that's built to last, this one's a winner.

This washer is beautifully designed with many unique features and amazing fit and finish. It is quiet and, as with most LG products, I am sure will be very reliable.

I'm in love with this washer! It's beautiful, easy to use, efficient, easy to clean, and it has great features and presets.

The washer cleans well. However, you do need to download the full manual (not the short one that comes with the washer). Then, look over not only the process of washing clothes but the maintenance required. Specifically: 1. Choosing the right setting. 2. Wiping the door seal after finishing and keeping the door open until it dries. 3. Running a tub cleaning cycle after every 30 washes. 4. Cleaning the drain pump filter on a regular basis. Many of the low ratings come from owners transitioning from top loader washers. All top loaders basically require is throwing clothes in, dumping in detergent, and pressing start if you don’t need to change settings like temperature. The WMA4000HWA is somewhat more complicated. When you turn it on, it seems to default to the Normal cycle. However, you need to turn the Cycle Selector Knob one click before the washer actually is in the Normal cycle. Otherwise, you won’t be able to select the cycle modifiers (what LG calls settings such as temperature and spin rate) on the control panel. Because it always defaults back to this semi-Normal state after power off, you can’t leave it in your favorite cycle. You need to be aware of that if this bothers you. Other low ratings come from people who don’t understand how the washer works. As an example, clothes won’t be sopping wet at the end of most cycles. The spin cycles remove a lot of the water. However, some of the fault is on LG for not explaining certain things in the manual. Besides the issue of the Normal cycle at start-up, I regularly get the “Sud” or Oversudsing Detection warning when washing dish towels. The manual does explain what the warning is and how to get out of it. However, it doesn’t suggest how to avoid the error by selecting the Bedding cycle which is for articles that don’t absorb water very well. The LG ThinQ application does have some value so long as you recognize it’s basically a monitoring tool The remote start function is of value only if you are willing to set it up before “going remote” and then want to send a signal to start washing before you arrive back. Also, it doesn’t warn you if you are getting the “Sud” warning. Instead, the time until cycle completion display never changes so you must figure out something is wrong. Finally, the manual doesn’t give you step-by-step instructions on how to configure the app and pair it to the washer. Instead, the manual expects you to understand that you need to download the app, create an account with a username and password, and then let the app walk you through the process. There supposedly is a QR code in the included manual to help but I never found it. The washer does what is supposed to do. It cleans clothes while using less detergent and water. However, you must be willing to understand how the washer works to get the best results. Otherwise, a top loader especially a commercial style top loader would be a better choice.

We just purchased this set so you’re probably wondering how accurate this review will be. Fair enough, but the reason we bought this set is because we bout this same model 4 years ago and just sold our home and had to leave the washer and dryer. It was a great set then and seems to have really only changed some minor esthetics over time. It cleans extremely well, we love the steam dry option as we almost always forget to get the clothes out right when it finishes so a quick steam cycle removes any wrinkles. It also came in handy unboxing T-shirts after our move. A quick steam dry and the wrinkles were gone and ready to go on hangers. Our family of four was doing 5-7 loads of laundry a week and we never had any issues. You can spend a lot more for additional bells and whistles but these are a great middle of the road option.

excellent product enjoying since one year, .very happy with it. It's very quiet and efficient, gets clothes really clean. I definitely recommended. value of money

When my Washer and Dryer went out, I decided it was time to get a new set. After shopping around for a while, i stumbled upon LGs and the prices had dropped. I got them delivered and it was a very easy process. I had about a month and a half worth of clothes needed to be washed between three people. Both the washer and dryer were efficient and effective to use. I got through all of those clothes in less than a day. I considered taking them back because I learned that my old washed and dryer were fine to still use and the money invested was not necessary at the time, but I’m glad I didn’t. Doing laundry feels less like a chore because the ease of use, user friendly interface, and the efficiency.

In all of my research I did not read anything about "TrueBalance" feature (see logo far right under control panel). I love, love, love how quite this machine is. The slosh of wet clothes is the loudest thing you'll get from this machine. After set up with a level, the spin cycle is sounds like a purring cat. My last LG high capacity never got close to being this enjoyable.

This unit - to date - is a significant upgrade from our prior LG washing machine. This machine is quieter during the wash/spin cycle and offers options not included with the former LG machine (eight years of steady service). We purchased this unit on sale - given the discounted price, it represents excellent value (we payed additional fees for delivery and removal/disposal). The delivery was efficient and professional.

This washer does an excellent job cleaning clothes. It's also a great value being a slightly older model. I actually prefer the controls of this model compared to the newer ones that have the screen in the dial.

Exactly what we needed. Our old washer was 20 years old. I’m amazed at the large capacity for a washer that takes up the same amount of space as our old one. Easy to use despite the myriad of options on the panel. Pretty straightforward. I don’t think we’ll use the WiFi options though. Easy to stack with the dryer. I’m sure it uses far less energy too. Great design, love the black steel. And with 24 months O interest financing, the price was a no brainer. Definitely recommended.

It works perfectly, with no noise. The application on my phone is very helpful. It has a good capacity. I really happy with my purchase.

I received this washer 3 weeks ago to replace a 13 year old Whirlpool Duet Front-Load washer. So far, I have done about 40 loads and have used most of the wash cycles. I am very pleased with this washer. It does a great job at getting our clothes clean. The spin cycle is excellent at removing as much moisture as possible so our clothes dry quickly in the dryer. The washer is very quiet. The chime that signals that a cycle is done is a pleasant tune but it is almost too quiet for me to hear, with the washer being located in the basement. I found the online manual to be more helpful than the more brief instructions that came with the washer. I have not been able to use the wi-fi function as the washer is located too far from our router. Overall, this was a good purchase.

We upgraded our laundry with this machine, for sure!! This is one of the machines PSEG gives a rebate for, plus it was on open box deal, so it was right there for us as far as price goes. We rented a truck from Home Depot next door and drove it home for $20. We installed it, first thing was the pistons that hold the barrel inside had pulled apart, probably when the BB guys were loading it on the flatbed and dropped to the side.. once we figured out how to reset those, we were in laundry heaven, this thing cleans so nice, I find my favorite setting is 'Heavy Duty' it gets out even stubborn protein stains. We haven't connected it to our phone, that's just not necessary, my laundry doesn't need to know that much about my life... We've been using this machine for well over a year and have no complaints, it's quiet, does it's job well, and uses water efficiently. We use Earth Breeze laundry sheets so there is no soapy build up, we don't let clothes sit around and when not in use we leave it open to dry out.. there is no mildew smell and our clothes are always fresh. Plus, there is a drain access right at the front, which is super helpful, and the tub clean cycle is great to keep everything fresh.

Complete through cleaning, pleasant sound to alert end of cycles.

This is a very nice washing machine, it has all the features that the wife likes. Also, it is very quiet. We are very happy with this purchase. We would recommend this washer, you will be please with it.

This washer is great! It has a large capacity and the clothes come out very clean. There are many settings to choose from and it is very easy to operate. I love that the app lets you know when the cycle is finished; our washer and dryer are on the third floor, so we don't always here the end of cycle melody (which is quite pleasant!). I was a little skeptical of getting a front loading washer, but so far I love it!