Customer Ratings & Reviews

Great machine that does it all. Blankets, heavy beach towels, and comforters all clean beautifully. Sanitizes sheets and towels

Excellent product with great value. Easy to use. Silent operation.

Really like my new LG Washer. Washed the close well.

works greater love the style the features great awesome.

A fine machine that is fast and efficient. No comparison to the washer this unit replaced. It is twice as fast and cleans better. Appearance makes me think it is a waste to be in a laundry room, I should be able to drive these around and show them off.

Works as advertised. Quick, seems to be efficient. Smart features with app work well for a busy family with young children to help keep things moving.

Great washer and great service by saleperson. No hassle no pushing always great service

I researched washer and dryers before I bought a LG front loader. Best Buy installed for me. Machine works great and easy to operate.

Very efficient and great quality easy to use for a great price

One year in and still impressed with the quality of this washer. Cycles are consistent and easy. Have not had a hangup in any way. Smart features and Alexa integration are valuable.

Does the job, much quieter than the old model and sleek.

After some to-and-fro-ing with Best Buy due to a previous model being misinstalled by a very subpar installation team, we got this washer in exchange, since our previous choice was no longer available. Fortunately after a lot of back and forth, we got things sorted out, Best Buy sent a much more competent installation team, and all’s well that ends well. We are very happy with this one, and love the functionality and the look! So far we have used mostly the standard programs, not played with steam or turbo wash yet, but it does a great job, is super quiet, efficient with water, and it’s nice to have the ThinQ app to check the progress of the cycle. Love the door magnet to keep it slightly ajar when not using, and prevent mold forming in the door seal. With good lighting in our laundry room, the control display is perfectly readable, so we are not experiencing the issues that other reviewers have reported. Wasn’t a great fan of the rose gold on the knob/rims, but in real life it looks quite sleek. I was also thinking a dark appliance like this might look like a big *block* in our laundry room but it’s actually “slimming” and with the matching dryer next to it, they look great, and smaller than they are. I definitely recommend this LG washer.

Super quiet. Washes big loads. Great selection of wash cycles. Very happy with this purchase.

This LG ThinQ front load washer is great. It has a very large capacity and spins things very dry!

soooo amazing!! color is insanely beautiful! this set is everything that I could want in my laundry room...and more! all the useable features and none of the junk. the only thing i had to get used to was throwing my pods in the tub. super quiet, self leveling, the cycles are so fast and effecient. no wasting of water or trying to figure out what size of load i just threw in there. it does everything for me! LOVE!

My washing machine was over 10 years old. After a few reviews, I decided to get this washing machine, and I love it! I like the fact that I can sync it with my phone so I don’t have to go up and down 3 flights of stairs to see if laundry is done. The different settings allow for quick and efficient washes. I am now ready for the matching dryer.

Absolutely loving my washer. I can fit bigger loads. The timer is very accurate. I use less detergent and my clothes come out smelling fresh. I'm still trying to figure out all its features. But wifi set-up was easy for me. And I love since both the dryer and washer are wifi connected, the dryer will automatically set to the washer's mode when the washer is done. Fyi ,you need the lg app for its wifi feature.

This washer is rated one of the best in Consumer Reports. Buy the totaltech if you purchase anything of value. The great part of it is that Best Buy will install and/or mount whatever. That is worth $200 right there.

This washing machine is quiet and a lot of features, highly recommended.

Easy to use, faster than my previous one and reliable brand.