Customer Ratings & Reviews

We are very pleased with our new LG washer. It does an excellent job cleaning and is much quieter than our old front loader. We like having the TurboSteam option for sheets and such even though that cycle is quite long. The other cycle times are much shorter than before. The only catch is that the finish scratches very easily, so don't set your detergent bottle on top! Overall, we are very satisfied. Note: our washer is not on the internet and we have no intention of ever using the app. So far that has not caused any problems or limitations for us.

I had for about a year now and I recommend this washer

This really lives up to the hype. Quiet and very efficient.

It's been over 1 month of usage, and I am very happy with the functionality of this washer. Works Great and love all the settings. Clothes come out drier and have no complaints at all. I still have to review the instructions for all the things is does. There are some complaints out there from others and maybe they have legitimate reasons, but I'm assuming that a lot of us who think positively about it do not take the time to comment.

It’s a very good Reliable washer. Love how much it safe is in water. Very quick and it washes amazing.

Does a very good job of cleaning the clothes. with previous washer when I wash rugs it would take days to dry it when hang dry as recommended but with this new washer rugs dry quickly and same with towels as well. Normal cycle is very quick and very efficient in getting the job done. Love the turbo wash option as well.

I love this washer! I’ve had it now for a month, and I’m really loving all the additional settings including the allergiene setting! It also is larger than my previous LG front load, purchased in 2009, so I’m finding I have fewer loads of laundry to do each week.

Very quiet and manages energy consumption very well

This purchase was to replace a 5 year old LG washer model that looks identical to the new washer except for color. The old washer was still working with no repairs. I decided to replace both LG washer and dryer, due to old LG dryer requiring a second $600 repair.

Bought for my mom! Super easy, affordable and efficient

For some reason it won't update and synch to its app, like the dryer I bought with it, but overall loving this purchase. Quiet, good on fabrics. Way better than my last washer.

Works well they came dropped it off and installed it.

Quiet, efficient, quick cycle very useful. Happy so far.

I have had this washer a few weeks now and I cannot believe how much LG has improved this unit. I had an older model from 2008. It finally reached a point that I could not easily repair it affordably. So I bought this newer model based on reviews. Well, I am not disappointed. It is SO much quieter than the older unit even before it turned into a freight train. This one is quiet, calm, and it works great. I have not tried the wifi feature yet, but I will need to. I can no longer hear when it is done with a load of laundry :) It was pretty much plug and play in that it worked very similar to the older model controls-wise. This one has more features that I will explore further, but it took no time to get laundry going again. The guys that came out and installed were great. They were quick and verified everything before they started. Excellent job Best Buy.

Excellent cleaning and shorter cycles with the steam add on. Love the capacity and getting notifications via WiFi that the load is done. Highly recommend

I've had this washer for a month now and have done many washes, So far so good! I enjoy the shorter length of time for the normal wash. The machine is also quiet. I do not use the wifi though I set it up. Lots of bells and whistles that I'm still learning about. Nice to know it's there if I ever want to use them.

This LG Washer makes a noise during the Rinse Cyle. Our first unit made an extremely loud noise, making the top floor virtually shake. It’s a fault in this model that LG probably does not even acknowledge. Best Buy referred me to LG for service and after wasting a bunch of hours and them not showing up on an appointment, Best Buy helped out - came in checked the unit and recommended a replacement since it was within 60 days. The new machine also makes a noise in the rinse cycle but it is way more tolerable and does not shake our house and top floor. I lost all respect for LG and gained a lot for Best Buy, which is why I am giving a rating o 4. Thank you Best Buy and shame on you LG.

I feel it cleans the clothes better than our old machine which I thought cleaned the clothes pretty good. It washes the load much faster also.

I did some research and chose this model - which has turned out very well indeed. The price was good and the return options also very good (tho' I did not need to use them) Very satisfied.

Great product. Super quiet! Easy to use. Sharp look