Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 2965 reviews
(2,965 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Am very happy with purchase. Transitioned from top loader machine over ten years old. Laundry comes out so clean and I love how efficient this machine is. Only draw back is amount of time it takes to do one load, but because of efficiency, less loads required, and end result, it’s totally worth it.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operation and does a great job cleaning large and small loads Remember to use less soap than usual (about 3 tablespoons) for the best results.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great wash machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wash machine with high quality that is also user friendly
I would recommend this to a friend Rated 5 out of 5 stars
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big big fan of this brand and great product for washing clothes, they clean very quickly and are amazing
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Very Efficient and Value for Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really lives up to the hype. Quiet and very efficient.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great washing machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Easy to use and fast cycles. The spin cycle eliminates a great deal of water from the load, so I have noticed my clothes need less time to dry in the dryer. Bonus!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Impressed Thus far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.newly purchased but so far no issues and seems to work well
I would recommend this to a friend Rated 3 out of 5 stars
NICE BUT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gets only 3 stars because it is a replacement washer. My previous model stop working less than 5 years. WOW! With the price of these, they should at least last for 10 years. Although the motor has the warranty, with labor it was not worth repairing and we were told 5 plus months for parts. So that basically invalidates the warranty.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we apologize that the LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments. We'd also like to get a full view of your concern. To do so, please send us a private message on Facebook or Twitter using @LGUSSupport. It will be our pleasure to assist you. -Shae
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Very satisfied with new washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet machine with a huge tub. I am very satisfied with this purchase. Lots of buttons... YouTube to the rescue! The only surprise was that the machine runs a lot longer than our old machine. Try Speed Wash setting if you're in a hurry.
I would recommend this to a friend - Pros mentioned:Spin cycle
Rated 4 out of 5 stars
Perfectly good washer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the washer. It was a bit of a learning process when I first got it. It has a very strong spin cycle with turbo wash on. That’s usually a good thing but it shredded quite a few cloth diapers at the lowest spin setting before I figured things out.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love doing laundry now with this washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a very good job of cleaning the clothes. with previous washer when I wash rugs it would take days to dry it when hang dry as recommended but with this new washer rugs dry quickly and same with towels as well. Normal cycle is very quick and very efficient in getting the job done. Love the turbo wash option as well.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Love my new LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! I’ve had it now for a month, and I’m really loving all the additional settings including the allergiene setting! It also is larger than my previous LG front load, purchased in 2009, so I’m finding I have fewer loads of laundry to do each week.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing Washer!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung Washer and Dryers!! This is our 2nd time purchasing washer & dryer from them. Our last set lasted us 15yrs. So far this product has been amazing as well and love the water saving feature!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Bells & Whistles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking to upgrade my old front loader set. The old white set worked fine, I just wanted the newer technology with the bells & whistles. I'm definitely enjoying it so far. 1 load down, a million more to go! I hope!!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Good washer
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am enjoying my washer use it very often and does a good job
I would recommend this to a friend Rated 5 out of 5 stars
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new LG washer. It does an excellent job cleaning and is much quieter than our old front loader. We like having the TurboSteam option for sheets and such even though that cycle is quite long. The other cycle times are much shorter than before. The only catch is that the finish scratches very easily, so don't set your detergent bottle on top! Overall, we are very satisfied. Note: our washer is not on the internet and we have no intention of ever using the app. So far that has not caused any problems or limitations for us.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Love this Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom! Super easy, affordable and efficient
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really liking this washer so far. It functions quietly, smoothly, quickly, and has a built in mode for just about everything you could think. We do not utilize the smart things feature, and don't feel like we are missing anything. It makes it very evident that we need a new dryer as well (we can do two loads of laundry in the time it takes our dryer to finish one cycle).
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance, Noise level
Rated 5 out of 5 stars
Quiet efficient washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, efficient, quick cycle very useful. Happy so far.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Liking the new washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this washer for a month now and have done many washes, So far so good! I enjoy the shorter length of time for the normal wash. The machine is also quiet. I do not use the wifi though I set it up. Lots of bells and whistles that I'm still learning about. Nice to know it's there if I ever want to use them.
I would recommend this to a friend






































