Customer Ratings & Reviews

Great washing machine. Very easy to use. I have only I have only had had this machine for 3 weeks and have done 40 loads of wash. I know this because the app tells me it also lets me know when the wash is done, when to clean the tub, and that the machine is running well.

We got this washer with its paired dryer. Sleek and easy to use and plays a nice little tune when it's done. I'm told you can ask to get the doors to open on different sides so would have asked for that in order to easily switch loads between washer and dryer

Awesome washer and LG is always been a good brand for me

I feel it cleans the clothes better than our old machine which I thought cleaned the clothes pretty good. It washes the load much faster also.

It’s a very good Reliable washer. Love how much it safe is in water. Very quick and it washes amazing.

It's been over 1 month of usage, and I am very happy with the functionality of this washer. Works Great and love all the settings. Clothes come out drier and have no complaints at all. I still have to review the instructions for all the things is does. There are some complaints out there from others and maybe they have legitimate reasons, but I'm assuming that a lot of us who think positively about it do not take the time to comment.

We have bought several washers in the past, and this is the best one yet. We spent a bit more than we usually would, but so worth it with all of the extra features and we see a huge difference when washing clothes....

Replaced an identical model from 2013. Fit on the old base perfectly, though the listed dimensions are slightly differenr, so that was.real nice. Thia does loads significantly faster than the unit it replaced. The wifi notification is a bit of unnecessary gravy, but there it is. There is no wobble or vibration in this unit, but that might have juat been from the old unit giving up the ghost. It was a bit pricey, but I got the birthday discount. Overall I am hapoy with this purchase; we needed it in a hurry and this one was available, but I would have probably purchased this one time necessity aside. This washingnmachine does a fine job, and I have no complaints.

I purchased this washer for my she is 76 years old, she loves it she said it’s easy to used

Great Washer, I appreciate the features and different cycles. My wife loves the app.

Easy delivery by Best Buy. The washer is easy to use. Drum space is great. Set up with the app took a bit (because I didn’t notice the WiFi button), but was worth it. Clothes come out clean and barely damp. I’m very glad with the purchase.

Awesome machine. Quiet and very efficient. Turbo wash says 31 minutes and it takes 31 minutes.. My last washing machine would take almost an hour on quick wash

This LG Washer makes a noise during the Rinse Cyle. Our first unit made an extremely loud noise, making the top floor virtually shake. It’s a fault in this model that LG probably does not even acknowledge. Best Buy referred me to LG for service and after wasting a bunch of hours and them not showing up on an appointment, Best Buy helped out - came in checked the unit and recommended a replacement since it was within 60 days. The new machine also makes a noise in the rinse cycle but it is way more tolerable and does not shake our house and top floor. I lost all respect for LG and gained a lot for Best Buy, which is why I am giving a rating o 4. Thank you Best Buy and shame on you LG.

We were dead set on getting a top loader after an awful experience with our last washer / dryer however, the sales tech showed us the new features to help address the smell and shaking. We couldnt be happier!

For some reason it won't update and synch to its app, like the dryer I bought with it, but overall loving this purchase. Quiet, good on fabrics. Way better than my last washer.

no problems. does a good job. uses very little water. many options in wash cycles. drain hose was not long enough to go to my wash tub on the right side of the washer. had to add an extension hose.

Nice machine. A bit high tech for us. Very quiet.

Love being able to clean queen-size blankets and comforters in this LG washer. Still investigating all the settings; the complete owner’s manual is unfortunately only available on line. Clothes are cleaner with less water and detergent than our old front-load washer. Was told it won’t last 20 years, though :-(

Love the service and communication, Chris was respectful and very helpful answer all out questions. Excellent service.

So far just under 100 cycles. Great smart features and the washer will tell you when to do self cleaning cycles.