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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2964 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,964 reviews
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer came timely and were quickly installed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Extremely satisfied

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and manages energy consumption very well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am delighted with this washing machine. The clothes do not get all tangled like in my previous one. They do not wrinkle as much. This machine is so quiet one can even tell is running.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we've only used the washer 5 or 6 times so far, it works well and doesn''t make excessive noise. It also plays a nice little tune when the cycle is over. We haven't used any of the "smart" functions and probably won't since it seems unduly complicated for our needs. Otherwise it seems great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use, great service Glory was the best, looking forward to next purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not have Best Buy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems to be a good washer, it’s quiet and washes clothes well. But DO NOT have Best Buy install appliances, the guys that came to install the washer literally threw it in the spot and connected it and left. They didn’t level the washer and made a mess with the water connecting it. When I turned on the washer it was jumping around because it was not level. I contacted Best Buy and tried to have them come back to install it correctly but customer support said they couldn’t have anyone out till 3 weeks. So I paid another company to come out the next day and install it correctly.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG Washer (WM4000HBA) model. It’s great to hear that the unit itself is quiet and washes well, and we recognize how important proper installation is for smooth operation.

      One helpful step is to confirm the washer is level on all four corners by adjusting the leveling feet until the unit does not rock when gently pushed. Running a test cycle without laundry can also help verify whether the drum remains stable after adjustments. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-how-to-level-an-lg-front-load-washing-machine--1337722869465 and https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. If you’d like us to assist further, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Quiet and very efficient. Turbo wash says 31 minutes and it takes 31 minutes.. My last washing machine would take almost an hour on quick wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 4.5 Cu.Ft washer has been a good washer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    A definite step up for washing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice washer, and goes well with the pedestal washer we got with it. Like any front loader, it's best to keep door open a little so the moisture doesn't create mildew and such. The download option is pretty cool, wish it allowed more than one at a time. The spin cycle is ridiculously fast. There was hardly a drop in the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    App is pointless but nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have had this for a while I have to say I love it. I love that it has all the settings that I need. It takes a while and it’s not really smart in the point that you do have to turn the power on in order to start it. So the smart feature is dumb in that since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer and dryer highest rated Consumer Reports

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace a 5 year old LG washer model that looks identical to the new washer except for color. The old washer was still working with no repairs. I decided to replace both LG washer and dryer, due to old LG dryer requiring a second $600 repair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fast and efficient

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this washer. It is fast and does a great job. We decided to sell our house and leave this behind. It was a sad day. We have an older top loader in our "new" house and will replace it with this LG without hesitation if the current one gives us any trouble at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this washing machine. This is my 2nd LG washing machine. This new machine has new features my old one did not have. I do wish it had a light in the drum like my other one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this washer with its paired dryer. Sleek and easy to use and plays a nice little tune when it's done. I'm told you can ask to get the doors to open on different sides so would have asked for that in order to easily switch loads between washer and dryer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Very easy to use. I have only I have only had had this machine for 3 weeks and have done 40 loads of wash. I know this because the app tells me it also lets me know when the wash is done, when to clean the tub, and that the machine is running well.

    I would recommend this to a friend
  • Cons mentioned:
    Smell

    Rated 5 out of 5 stars

    Best Front Loader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were dead set on getting a top loader after an awful experience with our last washer / dryer however, the sales tech showed us the new features to help address the smell and shaking. We couldnt be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Waking machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. This washer is not only decent looking and modern but cleans our cloths in short time period.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Front Loader Out There

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought several washers in the past, and this is the best one yet. We spent a bit more than we usually would, but so worth it with all of the extra features and we see a huge difference when washing clothes....

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Grade washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied. It’s a great product easy installation finished the best washing machine ever I am on.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washing machine 2024

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine glad I purchased it, great team who delivered and hooked it up. Thank you. I look forward to buying my items.

    I would recommend this to a friend