Customer Ratings & Reviews

Performs well, quietly and holds large loads while still getting the clothes clean. Multiple cycles to select from but Sanitizing option takes way too long

Wonderful. Works like a charm. Quiet. No vibration problems. Normal cold cycle is quick, at 30 min. I changed from similar Samsung model that was $100 cheaper to this one. I should have gone with LG from get-go. I use the washer and don’t have to worry about reliability.

I am very satisfied. It’s a great product easy installation finished the best washing machine ever I am on.

Cleanest wash. Love it. Cycle time is shorten than previous washer which was not LG. Very good. But it is not perfect washer.

Very quiet and manages energy consumption very well

Love Samsung Washer and Dryers!! This is our 2nd time purchasing washer & dryer from them. Our last set lasted us 15yrs. So far this product has been amazing as well and love the water saving feature!

Amazing capacity and clean clean clean with very little laundry soap (less than a tablespoon) . Living on a farm- we get dirty and the clothes have never washed better. Very happy with this washer and the speed cycle is great. All features are really nice and efficient.

The machine a 5, the customer service prior to deliver a big time 0. I’d be giving a 0 rating if it were based on customer service but since this is about the machine, the machine is great. Quick, durable, and quiet. Recommend, but maybe not from Best Buy.

Had it for a month now, and it works well. Gets the whites whiter than our last washer. Cycles are quick, too

One of the best efficient best for the money washer out in the market in my opinion. Extremely efficient with AI option added. Has a bit of a learning curve, but just your normal setting alone will get most of the job done. The option to control and see progress on your phone is an added bonus. Overall, very satisfied with this washing machine.

Love this washer! My clothes are softer and cleaner than with my top loader. I love all the different functions and that I can check to see how much time is left on the load with the app. I highly recommend it!

I love how easily it works, how it senses the size of the load and adjusts the timing accordingly, and operates very quietly.

Great machine. Very pleased with the purchase! LG has been great with our household machines!

Sad to see our old washer and dryer go but this combo is amazing and it has so much more space then our old one. And the settings on here are crazy

Works great. Set up not too complicated. Need to buy hoses separately for installation. Not the reservoir model.

So far has worked flawlessly. Have done large bedding and towels, steamed the loads and they came out great. Other clothes and things done on turbo, speed and high speed spin all worked well Happy with this purchase

I love doing laundry now!! It is easy to use and the AI technology is cool. Very impressed.

We have had this set for over 16 months and love it. Clothes come powerfully clean. Highly intuitive. Quiet. We love ability to wash delicates to our 9x12 Ruggable area rug and dog beds. Of course we use the tub clean program in between. We bought this for another home and loved it. We’re buying another set for our house because we have become so adept at laundry with this W/D set, we are on top of our laundry. With kids, we’ll need another set!!

I am so impressed with this machine. It is so quiet, so fast and beats my old machine by miles. Love it!

Highly rated by Consumer Reports, has not disappointed. Is easy to use, like and have tried various settings and all work as stated. Very efficient, in the time for each cycle and the energy usage. bonus: cute chime signaling end of wash!