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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,965 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and works really well. Cycles seem shorter so less energy used.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is incredible, It has a great performance. It is the best washer I ever purchase. I will recommend it to my family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    New Stack Able Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item fits with the stack able dryer we bought at Best Buy years ago. this model is faster than one we had, quieter than the previous washer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washing machine for a few weeks and it is very fast and quiet. Gets almost all the water out of the clothes so it saves energy on drying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG ThinQ washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly rated by Consumer Reports, has not disappointed. Is easy to use, like and have tried various settings and all work as stated. Very efficient, in the time for each cycle and the energy usage. bonus: cute chime signaling end of wash!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great replacement washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old Samsung, and like LG much better. More intuitive controls, quieter and does not vibrate and "walk" all over the floor. Plenty of options, like the allergy setting as we are in desert with lots of allergens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but WiFi Connection is a Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is great, and I would have given it 5 stars except that the Wi-Fi connection does not work properly. I have called LG several times, and the only way to get it to connect is to unplug the machine, plug it back in, sign out of then back into the ThinQ app. Deleting and reinstalling the ThinQ app does nothing. I also have the matching dryer and the Wi-Fi connection with that machine works perfectly. Apparently other customers have similar problems with the Wi-Fi connection on this washer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stackable washer and dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new stackables. The Geek squad did a great job installing them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    It's great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do and so far we ain't have any issues. The capacity works for our family and there are plenty of wash options without going overboard

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Impressive so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First front-load we've ever owned and it's a great washer thus far. Handles tough stains, is silent, and doesn't use a lot of water. Huge upgrade from our previous top-loader. Alerts me on the phone when the load is done which saves a lot of time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fabulous machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous machine. Bought this for my son and daughter in law and they are very happy. Clothes come out remarkably clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG. Always buy LG. They have a great warranty and last forever.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Appliance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been operating seamless for over a month love the appliance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set for my mom. It is very sleek amd modern-looking. She never had a front loader so it was a positive change but she actually loves that it is quiet and cleans pretty well and spins to almost dry. I would recommend. Also comes with a 10 year warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Front-loaders

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old front loaders died after 20 years. This set was a great replacement. We've had them for almost a year now and they work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG front load washer is easy to use and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy the LG washer handles big, bulky items.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to be able to wash larger items in the LG washer. Pillows, blankets, comforters, tablecloths and curtains will no longer be forsaken. Saves much water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Washer!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! This washer uses so much less water than our previous washer. It is very quiet and is very good stylish. I leave my laundry room door open to show it off. Be careful the exterior will scratch easily, although that was true of my old washer/dryer that was in white. The scratches are more obvious on black vs white.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Mr Roydel Lloyd Davis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job and rings dry.im very happy with its quietness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong washer with lots of cycles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this LG dryer to replace our prior one. This one is a smart appliance so it works through an app as well as Alexa. With all of the cycles it has online there really is a cycle for everything. It works faster than our old one and cleans very well. One drawback on this one is that you cannot program a favorite cycle. We used to have a special one for sensitive clothes. However there are a lot of programs and it seems to be covered (also have others like gym cloths and baby clothes) The other drawback is that if you want to start it remotely, you have to turn it on and hold a button for a remote start so if you don’t remember to do that, the smart app will not help you. Notifications on the app that the washer is done also very helpful.

    I would recommend this to a friend