Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 6419621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Great LG Washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Seems very efficient, nice control center. The WiFi Smart feature is very nice, shows selections, minutes remaining/time finished thru the LGThinQ app on phone...especially appreciated because washer and dryer are downstairs.
I would recommend this to a friend - Pros mentioned:Ease of use
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.❤️ this washer. Great features and cleans better than my to loader. Easy to use and doesn’t damage delicate clothing.
I would recommend this to a friend Quiet Wash, just don’t forget about your clothes.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washing machine. Clothes come out smelling fresh and clean even just using detergent only. The turbo wash action gets my clothes done in as little as 30 minutes and cleans my clothes great! It’s also a bit mesmerizing to gaze at the washer when the water Jets of the turbo wash are in action. It’s also fun seeing the 6 different motions the washer moves to get the garments clean. It seems to be more resistant to any humidity odor in the very few cases I’ve forgotten to take out the clothes overnight. Most importantly it is the quietest washing machine I have used, even at the highest spin speed it’s not a bother much at all. Overall great machine, and I highly recommend it if you want a quiet, reliable and great washing performing washing machine.
I would recommend this to a friend- Pros mentioned:Capacity
No problem so far.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our last washer (Kenmore Elite top loading) could only wash 4-5 towels. I now wash 10 towels plus washcloths and some socks and the machine washes them all without any problem. It is also nice getting an alert on my phone when a load completes.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great install and quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Washer and dryer work excellent. Much better than the old ones.The installation was wonderful. Very concientious and carefull of the walls and the washer dryer. Very courtious and spent time explaining evrey aspect of the unit's.
I would recommend this to a friend Good washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally found a washer that hasn't given me any problems. Highly recommend
I would recommend this to a friendQuality cleaning with steam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cleaning and shorter cycles with the steam add on. Love the capacity and getting notifications via WiFi that the load is done. Highly recommend
I would recommend this to a friendLG Washer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs well! But clothing, particularly sheets are badly twisted in the final cycle making items difficult to remove. This is a design issue. Our previous Samsung washer has solved that issue.
I would recommend this to a friend- Pros mentioned:Noise level
Mr Roydel Lloyd Davis
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a great job and rings dry.im very happy with its quietness.
I would recommend this to a friend Fantastic Washer!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! This washer uses so much less water than our previous washer. It is very quiet and is very good stylish. I leave my laundry room door open to show it off. Be careful the exterior will scratch easily, although that was true of my old washer/dryer that was in white. The scratches are more obvious on black vs white.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Works well so far
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I was able to purchase this model. Washes very well and seems super gentle on my clothes. I do wish I had bought the stand to raise it though.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer to replace our previous LG, this one is great, clothes are cleaner and in much less time.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine is efficient an dxtremely quiet. Delivery and installation was golden.
I would recommend this to a friend - Pros mentioned:Noise level
Terrific Washer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet washer and works great. Very happy with my purchase. I had them stack it and the delivery team were terrific. They took away my old separate washer and dryer and set everything up. Super happy I used Best Buy.
I would recommend this to a friend Awesome washer.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this set for my mom. It is very sleek amd modern-looking. She never had a front loader so it was a positive change but she actually loves that it is quiet and cleans pretty well and spins to almost dry. I would recommend. Also comes with a 10 year warranty.
I would recommend this to a friend- Pros mentioned:Noise level
Best Washer Ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love love love this washer! It’s so quiet when it’s washing and cleans the clothes much better than the top loader I replaced it with.
I would recommend this to a friend - Cons mentioned:Door
Machine gun or washing machine?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t purchase this unit. My first unit had a door lock error. Lg replaced the lock and then the mother board. Eventually after 8 months of repairs they deemed the unit a lemon. They sent a replacement and it took 6 weeks the replacement sounds like a machine gun when it spins and rocks so bad the front door trys to burst open. Lg claims it’s an install error yet they installed it and won’t replace it under warranty due to their mistake. The unit failed within 10 days. I then purchased a new unit so I could have a washer to match my dryer. The unit did the same thing maybe worse. It sounded like metal pieces were broken on the inside during spin. The installers confirmed it was a manufactured defect lg still won’t fix the unit or refund my money. They even closed the ticket and their presidential liaison office won’t respond because they claim it’s an install error. How can two units have the same error an lg tech, two installs teams all verified it’s a manufacturing problem. Expensive mistake. The units pedestals and pedestal washer were 2800 and don’t work. The installers recommended getting GE they said they were having a lot of issues with lg. I even sent pictures and video to lg with the response that it wasn’t their problem.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are deeply sorry to hear about the challenges you've faced with the LG Washer (WM4000HWA) model. Your experience is important to us, and we genuinely apologize for the inconvenience and frustration you've encountered.
We understand the significance of a reliable appliance, and we want to address this matter promptly. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If there's anything we can do to assist you further, please send us a private message directly on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
- Pros mentioned:Noise level
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a washer: beautiful, efficient and quiet! Its load size is perfect for my family and its nice to have a washer that is not an eyesore, while still being quiet and efficient. Highly recommended.
I would recommend this to a friend - Pros mentioned:Ease of use
LG washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Easy to operate and very attractive
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, great service Glory was the best, looking forward to next purchase
I would recommend this to a friend
