Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 2965 reviews
(2,965 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
LG washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Easy to operate and very attractive
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Tammie S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine. It fits perfectly on my old pedestal which was important to me. Saved a few dollars! Wash cycles are all similar to my old LG from 12 years ago but it is much quieter.
I would recommend this to a friend Rated 5 out of 5 stars
LG 4.5 cu ft hi-efficiency stack smart front load
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, my clothes have never been cleaner! Highly recommend.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.❤️ this washer. Great features and cleans better than my to loader. Easy to use and doesn’t damage delicate clothing.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Service at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, our salesperson (Joanna) was great. She really knows her appliances... took us right to what we needed. Love this washer. It is very Quiet and quick!! So many settings for whatever your laundry desires. We are very pleased and Best But got it here quickly.
I would recommend this to a friend Rated 5 out of 5 stars
Great LG fornt load washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like LG appliances and this washer doesn't disappoint. It is very quiet and doesn't jump during the spin cycle like others have in the past. Cleans my clothes well. It is very easy to modify the settings for a particular type of wash.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Needed a new one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LGs are great! These are replacing our old set. Installation was great too!
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing machine is efficient an dxtremely quiet. Delivery and installation was golden.
I would recommend this to a friend Rated 5 out of 5 stars
Efficient and very nice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to the Bosch washer this unit replaced, it does a better job of washing, rinsing and spinning and usually does the loads 10 minutes or more faster.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Nice and Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy Happy Happy - three words that describe my wife after we got this installed - replaced a front load samsung washer. this one is much quieter which makes eveyone happier since it is right off our kitchen
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Super Efficient Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a replacement LG for our old one - the bearings were shot. This is far superior - super quiet and it removes more water from the clothes than the older one did - less time in the drier!! Best Buy installers were efficient, COVID safe and timely.
I would recommend this to a friend Rated 5 out of 5 stars
4.5 Cu Ft LG Front Load Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new LG washer. Its performance is amazing. Lots of options and every option has done a good job.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went very smoothly; from ordering online, scheduling delivery, to delivery and installation there were no issues. We had a similar model that was 13 years old. Very happy so far with this purchase. We have used it for about a month now.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this washer to replace our previous LG, this one is great, clothes are cleaner and in much less time.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Choice for a Front Load Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. This LG is utterly "silent". The options and lighting are great - and the sound it makes when cycle is complete is entertaining. But, if you are deciding to get this model - get it in the lighter color so you can read the settings. They're hard to read on the darker machine that we have. Oh! Did I mention it 100% cleans like a charm (thumbs up).
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
I couldn't go wrong
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a machine that has everything i was looking for in addition to the cost an affordable price great discount. Never had an LG washer always bought the traditional brands. Albert, the Best Buy sales employee helped answering all my questions. He is very professional and has patience with older women. Thank you Albert.
I would recommend this to a friendRated 5 out of 5 stars
LG is quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine works very well very happy with matching appliances
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! Super quiet, quick wash times, and clothes are almost dry after a spin cycle. Really nice. The wifi / internet connection seemed just silly, but I admit it's kinda cool to know when the load is done with a phone notification instead of having to check back on the washer all the time. Nice feature after all.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
Machine gun or washing machine?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t purchase this unit. My first unit had a door lock error. Lg replaced the lock and then the mother board. Eventually after 8 months of repairs they deemed the unit a lemon. They sent a replacement and it took 6 weeks the replacement sounds like a machine gun when it spins and rocks so bad the front door trys to burst open. Lg claims it’s an install error yet they installed it and won’t replace it under warranty due to their mistake. The unit failed within 10 days. I then purchased a new unit so I could have a washer to match my dryer. The unit did the same thing maybe worse. It sounded like metal pieces were broken on the inside during spin. The installers confirmed it was a manufactured defect lg still won’t fix the unit or refund my money. They even closed the ticket and their presidential liaison office won’t respond because they claim it’s an install error. How can two units have the same error an lg tech, two installs teams all verified it’s a manufacturing problem. Expensive mistake. The units pedestals and pedestal washer were 2800 and don’t work. The installers recommended getting GE they said they were having a lot of issues with lg. I even sent pictures and video to lg with the response that it wasn’t their problem.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are deeply sorry to hear about the challenges you've faced with the LG Washer (WM4000HWA) model. Your experience is important to us, and we genuinely apologize for the inconvenience and frustration you've encountered.
We understand the significance of a reliable appliance, and we want to address this matter promptly. For help and guidance, you may visit this link: https://www.lg.com/us/support/help-library. If there's anything we can do to assist you further, please send us a private message directly on Facebook or X (Twitter) using @LGUSSupport. We look forward to the opportunity to assist you and regain your trust in our products and customer service. ^Juvy
Rated 5 out of 5 stars
Look No Further Than LG for Wonderful Products!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stackable LG washer and dryer. It was extremely efficient when I did my first load of laudry (towels) as it has a specific setting for towels and they were washed and dried extremely fast, saving me time. The Smart feature and Built-in Intelligence are extremely useful and easy to navigate. Should have bought these sooner!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend






































