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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3043 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,043 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great washer. We have had Samsung in the past and did not like it at all. This washer and dryer combo is great!!! Best Buy Delivered on time without any damage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Liking the new washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a month now and have done many washes, So far so good! I enjoy the shorter length of time for the normal wash. The machine is also quiet. I do not use the wifi though I set it up. Lots of bells and whistles that I'm still learning about. Nice to know it's there if I ever want to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer, has multiple settings, and the App is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    laudry day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, washing clothes is now fun,,,,, and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Replaced like machine that was about 10 years old and still functioning perfectly. Purchased due to water leakage suspected in older washer that turned out to be incorrect and the washer still operated perfectly. Leak was a stopped up drain line in the wall. These are excellent products delivering custom operating selections.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super quiet! Easy to use. Sharp look

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very satisfied with new washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet machine with a huge tub. I am very satisfied with this purchase. Lots of buttons... YouTube to the rescue! The only surprise was that the machine runs a lot longer than our old machine. Try Speed Wash setting if you're in a hurry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    BOSS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CLEANS GOOD AND FAST. EASY TO USE ALSO VERY QUIET.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NICE BUT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gets only 3 stars because it is a replacement washer. My previous model stop working less than 5 years. WOW! With the price of these, they should at least last for 10 years. Although the motor has the warranty, with labor it was not worth repairing and we were told 5 plus months for parts. So that basically invalidates the warranty.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We read your feedback, and we apologize that the LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments. We'd also like to get a full view of your concern. To do so, please send us a private message on Facebook or Twitter using @LGUSSupport. It will be our pleasure to assist you. -Shae LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, selection and expertise. I always buy my appliances from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my 15 year old LG washer. I like the machine. Different settings make for cleaner laundry. The only reason I did not give it 5 stars is because the door catch where the door closes and locks into the body of the washer is plastic. To me, it seems they went cheap on this item and may not stand up to the rigors of the door opening and closing. I do like the wifi connectability. I know, I thought the same thing. WHY? Well, being connected, it reminded me after 30 washes, to clean the drum. My old machine failed because of deteriorating bearings because of soap buildup. If this helps keep this machine running for 5 extra years, it's a good feature to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the machines is working poperly and the service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Knowledgeable Employees

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer - great customer service. They knew how to find the model I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works effortlessly. I am impressed with how quiet it runs. The controls are positive and easy to understand. The tub is larger than my old machine. This makes it a little more difficult to bend down and reach the back when unloading. I am 6’02” and shorter persons may not have this minor inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A tremendous washing machine. I ran it on battery power and it only uses 300 to 400 watts, energy efficient. Excellent laundry. Happy with the purchase. I hope it lasts for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease of using this washing machine. The different settings and the chimes when laundry is done. It also looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG work of art washer :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new LG washing machine. It is beautiful, as well as elegant looking with so many awesome features. You almost don't even want to use it because it is soooo pretty!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Giod washer machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer machine for a decent price. It is huge so it can fit a big load. I have a king size bed so I wash my heavy blanket and it fits. Many programs are available. Ot has an option where you can turn it on through wjfi or your phone but i didnt use that option yet so i don't know how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    A definite step up for washing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice washer, and goes well with the pedestal washer we got with it. Like any front loader, it's best to keep door open a little so the moisture doesn't create mildew and such. The download option is pretty cool, wish it allowed more than one at a time. The spin cycle is ridiculously fast. There was hardly a drop in the clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer is tops!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the efficiency and effectiveness of this unit, would buy it again.

    I would recommend this to a friend