Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 3044 reviews
(3,044 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Money well spent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the large variety of settings. Not sure remote start is beneficial because you still have to do all the steps prior to setting remote start. If you’re buying, I definitely recommend getting the pedestals! Delivery and setup experience was great!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Front Loader Out There
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have bought several washers in the past, and this is the best one yet. We spent a bit more than we usually would, but so worth it with all of the extra features and we see a huge difference when washing clothes....
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Lots of cycles and settings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to clean queen-size blankets and comforters in this LG washer. Still investigating all the settings; the complete owner’s manual is unfortunately only available on line. Clothes are cleaner with less water and detergent than our old front-load washer. Was told it won’t last 20 years, though :-(
I would recommend this to a friend Rated 5 out of 5 stars
,great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with the washer. Uses less water but gets the clothes very clean and is not rough on the clothes.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. My wife loves it. I would definitely recommend it.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our new LG washer. It does an excellent job cleaning and is much quieter than our old front loader. We like having the TurboSteam option for sheets and such even though that cycle is quite long. The other cycle times are much shorter than before. The only catch is that the finish scratches very easily, so don't set your detergent bottle on top! Overall, we are very satisfied. Note: our washer is not on the internet and we have no intention of ever using the app. So far that has not caused any problems or limitations for us.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Washer works great!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! Works well and is very efficient. Do it
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Great upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs quiet, has a lovely music chime when turning on and wash complete
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old set and works perfect! No complaints!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Loan Kim Tran
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quite and great product. I bought it to replace my 16 year old LG machine.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend Rated 5 out of 5 stars
LG steam washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 15-year-old LG washer with this one. Great features for the price.
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
I love it
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sad to see our old washer and dryer go but this combo is amazing and it has so much more space then our old one. And the settings on here are crazy
I would recommend this to a friend Rated 4 out of 5 stars
Quiet,Fast but a Mystery!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Quiet. A wash cycle takes much less time than my previous (10 year old) LG washer. It has cycles that I am not familiar with, so I tried looking at the paper manual but its not really a manual. It tells you to download the app to get directions. So I did. But it also doesn’t doesnt explain everything. That’s annoying. Like what is TurboWash? Etc. I have also noticed that the spin cycle even on regular is too much - everything comes out twisted. But I am working with manually adjusting it. I’d give it a 3 1/2 stars.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fabulous replacement for Kenmore product.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement product for failed Kenmore product. Easy to install and operate.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with this washing machine. The clothes do not get all tangled like in my previous one. They do not wrinkle as much. This machine is so quiet one can even tell is running.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Extremely happy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new washing machine. It is very quiet, and finishes the loads very quickly. So far, I could not be happier. Just waiting to receive the dryer!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend Rated 5 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient unit. No noisy. Clothes come out clean even on short programs
I would recommend this to a friend- Pros mentioned:Spin cycle
Rated 5 out of 5 stars
LG WASHER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no problems. does a good job. uses very little water. many options in wash cycles. drain hose was not long enough to go to my wash tub on the right side of the washer. had to add an extension hose.
I would recommend this to a friend Rated 3 out of 5 stars
Decent machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are some great features about this machine. Bottom line, it does a nice job washing my clothes, it fits nicely in a small space, and is very quiet. I LOVE the app interface that notifies me when the cycle is complete and so it allows us to be much more efficient at laundry since we don't forget about it. I have a few gripes: 1) no dome light inside the machine, but the matching dryer does have one? 2) I really do not like the pre-programmed settings and find most of them useless except the sanitize cycle. For example, this is obviously a user preference as we all do laundry differently, but I wash bedding on hot and the bedding setting is only warm water with no ability to change the water temperature after selecting the setting. If we could program our own wash settings, that would make this washer 100 times better!
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an upgrade from a 13yrs older LG front loader. It's large capacity is great and the Turbo wash is fast. Small loads take only 20 mins. And it is very quiet. So far it was worth the upgrade.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend







































