Customer Ratings & Reviews

The washer works great, cleans clothes better than our last Whirlpool and is exceptionally quiet. My only real complaint is with the ThinQ smart function. I wasn’t really looking for this feature but it’s nice when it notifies you that a load is done. It would be great if it was marginally reliable. It’s not. The Rssi on my phone in the laundry room is generally in the low -40s but the washer and dryer can never reliably maintain a connection. The dryer manages to notify me a load has finished 75% of the time. The washer hasn’t been able to do this 10% of the time. If you’re buying this unit for the smart feature, look elsewhere. Do a Google search. The smart features of these units don’t work for anybody.

I've use LG washers for yeads. Ensure the loaded dryers and it lasts for years. This unit is very functional and easy to use. Ensure you turn off eco mode for normal or it does not dry (just air).

The washer is excellent, washes the Clothes very good.

Only had this LG Washer for a few weeks, but it has given no trouble. The neatest feature is how it weighs the load and then adjusts the length of the cycle, giving the countdown on its screen and a notification on the phone app. So it does not always take so long to finish a cycle.

I have had several LG products but this set is THE BEST! The cycles are super fast and one touch and away you go! I have washed a king down comforter in it,so the size is not a limiting factor. This set was much less than some of the other sets. But so far I haven’t found a reason to upgrade.

Looks good and works good,easy delivery easy payment plan the hook Up wasn't so easy but we got it done.

Love it so far it cleans my chlothes good and my clothes come out practically dry will let you guys know if we have any problem

So much better than our last washer. It uses so little water that we worry sometimes, but the clothes, etc. seem clean.

Love this washer. It’s handled everything from light refreshes to cloth diapers with no change in quality

It is a very smart clean and efficient washer. Gets the job done very well and at a alarming rate

Quiet, clothes smell fresh and clean, app is easy to use and notifies you when it’s done.

Bought a new LG washer to replace one that was worn out. The new machine is quiet and it fit on our old pedestal.

It's hard to believe that one's clothes can get so much cleaner than before, but my husband's work clothes (greasy) came out nearly stain free. Our regular clothes, towels and sheets are clean and fluffy. This machine is my new favorite appliance.

This was a much-needed replacement -- my old washer stopped working and repairs were not successful -- so switched to LG and I am happy with this item.

This washer dryer set is high quality and I love them! The only downside it is does not handle as big of loads as my previous top loading washer did... which surprised me a bit because they both report the same cubit feet and load size. Still no regrets, I did HOURS of research on what set is the best and I his was highly rated on Consumer Reports. I would recommend leaving the washer door open after EVERY load or the water stays inside and molds easily. Airing it out is working well so far. Great company and washer dryer set! Hoping they last many years as quality of all electronics seems to go down over the years in regard to household appliances.

Quiet wash and cleans well. Have been excited to wash laundry again!

This LGTHINQ machine is something out of the science books. This washing machine is smart and Big and Determines how much water to use according to the load size. With a gas hot water heater the cost per year is an unbelievable $12. I know it sounds incredible but that’s the cost per year to run this washing machine.

Bought a washing machine at home depot and wouldnt work after the 1st load. Got a replacement at Best Buy with faster delivery date and works great!!!

Works as advertised. Nice and quiet. Only installed for a couple of weeks so way too early to comment on long term used. This LG replaced a Samsung that failed in warranty but no one could decipher why! LG has been a good brand for us so we chose this one.

My clothes have been coming out so clean and fresh, I highly recommend this washer.