Customer Ratings & Reviews

Love that this has a big capacity. My beddings can fit in here. It also has different settings. The only thing I didn't like is how long it completes the wash cycle

Love it. This LG washer is easy to use and very convenient.

Excellent washer and dryer. Great price and fast delivery

Used only for 2 weeks now. So far works great!! Will update this if I see any issues with it later.

Washing machine has worked well so far but it has only been a couple months. The only challenge is that the detergent dispenser is only big enough for one load of laundry. This means it needs to be filled for every wash.

Amazingly efficient, quiet, and very easy to use interface with lots of fun options!

I bought this washing machine as it was one of the washers recommended by consumer report. I thoughts for the price the variety of cycles would be good; however, the cycles are so short and the quality of wash is not that great. There is no cycle for active wear or whites and the regular cycle with hot water is only 30 minutes. Although my previous washer Samsung only lasted four years, it had great choice of cycles and performance was better.

I was super on the fence about a washer because every review of every brand has some terrible flaw. I am an engineer with friends who make washers, they told me to just buy what was pretty because they are all made essentially the same. I liked the color of this LG. So I bought it. Has worked perfectly for months now. It is fairly loud when water is spraying but not enough to bother me or my wife, but if noise is a concern or your washer is near a common area I could see this being a problem.

The washer capacity is very large, the largest I've ever had. I put my normal load that I used with my former washer and when the cycle ended I couldn't believe how much extra space was in the washer. More items can definitely be added. The washed items come out almost dry, not much water in them. I love the little melody that signals when the wash is done. The cycle options are numerous, easy to find one that fits the load.

Excellent product , happy so far with our purchase

No surprises, all works as expected - reasonably matches 5 yo LG dryer (case is identical). 5 weeks in: lots of cycle choices (mostly) easy to select and modify, quiet, efficient, large drum capacity, no complaints or issues - delivers expected quality, characteristics, features, and outcomes. BestBuy communications, delivery, and installation all productive and great. No caveats to high recommendation.

Great product. Both washer and dryer work exceptionally well. My clothes come out very clean. Dryer has many options. Extremely happy with this unit. Highly recommended.

The washer I bought from Best Buy is a very good unit. Best Buy made it much better by their sale price and by using my points. It is always nice to get a good product at a good price. Thanks Best Buy

I am really enjoying all of the programs and being able to program what cycle I want. Love that it's so quiet.

This LG works much better than my Samsung did. Very quiet, especially during spin cycle, when my Samsung would really start shaking badly. The LG performs well cleaning my clothes. They come out well spun and that makes the Dryer's job much easier.

Great and efficient washer - use it for business at a dry cleaners

After 12 years, my LG washer was no longer up to the task. After researching other brands I decided to go back to what I had originally and am very happy. Other than a few energy savings additions and the wireless capability, the washer is little changed from the older model I had. I hope that the build quality is as good as the old one but only time to tell. Was able to get this with a President's sale discount as well.

This washer and dryer set is so nice and works so well! It has a very modern and elegant look and we get compliments a lot. It has really nice features on it as well and feels extremely sturdy when opening and shutting the doors!

What a quiet running machine. Operates easily and uses less water and electricity which is a major plus. Haul away of old washer was free since being a Best Buy Member.

I purchased the washer / dryer set with pedestals in November 2021. I never experienced any issues, and it is working well. I appreciate the savings on the dry cleaners' cost! I follow the maintenance recommendation, and wipe the excess water the drum after use