Customer Ratings & Reviews

I am very happy with the washing machine, it has many cycles in which it accommodates the entire family's types of clothing. I love its color.

I am very satisfied. It’s a great product easy installation finished the best washing machine ever I am on.

Works as advertised. I've only had the machine for a month by Best Buy has been hounding me to review it. I cannot give an honest opinion as it has been a short duration of use but so far I am satisfied. Best Buy, knock off the relentless emails demanding reviews of the products. I may buy more products if you would relax these nonsense business practices.

I love how easily it works, how it senses the size of the load and adjusts the timing accordingly, and operates very quietly.

Washer works great. My wife had an LG set before and loved them, but when we moved left them. She was hoping the new set would perform as well. Meets all her expectations after 2 months.

I am a geek and having a washer that has AI capabilities, app connection etc... it is really nice. This machine can calculate how long it is going to take to finish washing based on the load, which is nice!

We just received our new washer and got it set up. We have run 8 to 10 loads to date and are very impressed by how well it gets our clothing clean! We are also impressed by how quiet it is and how little water it uses.

Had it for a month now, and it works well. Gets the whites whiter than our last washer. Cycles are quick, too

A good washing machine works perfectly. It has been with me for four months and works terribly and the store staff. good work

Had this (and the dryer) for a few weeks now. So far I'm very happy with it. The machine is pretty straight forward feature-wise. I appreciate the app where it tells you when your load is done. Still figuring out a few things feature-wise but the journey has been pleasant so far.

I purchased this washer because my Kenmore I had for years went up. I have had it for about 3 weeks and have not had any issues. Its quiet and washes better than my Kenmore. Was searching around and this was one of the only ones I could get delivered right away.

Washer is quiet. Very effective cleaning. Only a few wash loads but happy with results. Very good on water usage. Had an agitator model before.

First, our salesperson (Joanna) was great. She really knows her appliances... took us right to what we needed. Love this washer. It is very Quiet and quick!! So many settings for whatever your laundry desires. We are very pleased and Best But got it here quickly.

Wonderful and easy to use i love the app features for when i have a busy schedule would definitely recommend to friends and family.

Excellent washer with all the features we were looking for.

This machine works great and is extremely quiet even when it's on the high speed spin. I've had other front loaders that were super noisy. Love this one.

The machine is great, and I would have given it 5 stars except that the Wi-Fi connection does not work properly. I have called LG several times, and the only way to get it to connect is to unplug the machine, plug it back in, sign out of then back into the ThinQ app. Deleting and reinstalling the ThinQ app does nothing. I also have the matching dryer and the Wi-Fi connection with that machine works perfectly. Apparently other customers have similar problems with the Wi-Fi connection on this washer model.

I've had my washer for a month and love that it runs quiet. Also, my laundry comes out clean, so I don't have any complains.

Ive had this washing machine for a few weeks and it is very fast and quiet. Gets almost all the water out of the clothes so it saves energy on drying.

We bought this LG dryer to replace our prior one. This one is a smart appliance so it works through an app as well as Alexa. With all of the cycles it has online there really is a cycle for everything. It works faster than our old one and cleans very well. One drawback on this one is that you cannot program a favorite cycle. We used to have a special one for sensitive clothes. However there are a lot of programs and it seems to be covered (also have others like gym cloths and baby clothes) The other drawback is that if you want to start it remotely, you have to turn it on and hold a button for a remote start so if you don’t remember to do that, the smart app will not help you. Notifications on the app that the washer is done also very helpful.