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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2925 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,925 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a second LG washer . We loved, super efficiently..

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Lot of problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite disappointed, giving it 3 stars because it washes well. Trusted Consumer reports and bought the LG washer. Cons are it takes too much time. If I add a slightly larger load, it adds considerably extra time. Also theres a lot of drying that needs to be done after each wash because the rubber can get moldy. I know thats the case with all HE washers in general but my previous one wasnt that hard to wipe down. Had it only for about a month and yesterday after a load was done, soapy water was pooled in the machine. Don't know what happened whether it got canceled in the middle of the wash or not. Restarted the load and it was fine, but quite disappointed to see this in a brand new washer with supposed high rating. Now have to keep an eye on this problem else have to return the machine (which I don't look forward to at all because of the inconvenience). Registering the product online was a pain. After submitting the information I didn't get the confirmation and had to wait chatting with an agent to sort out before I could register the dryer. Not very happy with this purchase especially because we had to wait for it and the older one was going out.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Smart Front Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Rated 5 out of 5 stars

    Great Washing machine.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it, i like it too. Las washing machine was pretty bad. We got this one last year, my wife love the machine. She is so happy with it. It is save a lot of time. We can process all the laundry from a week in few cycles of it. Great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet!! Fits perfectly. Only downside was my old pedestal didn’t fit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! I had the same washer for 14 years, we bought the same one in the newer version. I actually am enjoying doing the laundry!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine, works great and it is very quiet. Delivery team was great, they removed my old washing machine in a split second.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quiet machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new machine. Works well. Quiet. Can handle large items, i.e. comforters. No issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Los of options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think i would care abiut the wifi connectivity but it is nice having alexa notify ehen a load is done sibit can be swapped over. It gets clothes suoer dry if toy di fast spin and there are a lot of controls so you can really dial in the options. I like that it uses so kittle water as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great quality and gets clothes very clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the new washer. No issues after 6 week or so. Quieter than our GE front loader and more advanced. I enjoy the app integration but it shouldn't be a must-have for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Have had a Lg washer and dryer that lasted 15yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 16 year old GE washer and very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - does the job well, efficient with lots of settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well on heavily soiled clothing. We like the turbo wash feature for lightly soiled clothing loads. We like the extra hot option when doing towels. The washer does not walk regardless of load size. We enjoy the LGThinq App you can keep track of what washer is doing while outside you can see what cycle the washer is on and how much time is left before washer is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old one and its working great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid as a rock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. A real work horse for my large family!!! Would recommend. Fast.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this washer and all the different cycles! The best part is the speed cycle which washes in 15 minutes. I also like the simplicity of the Electro Mechanical knobs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Many options, easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with lots of options. Well built with solid feel to controls. Cleans clothes well and Irelly like the remote control/notification feature. Large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation! Washes all loads well. I like the different options and the ability to change them each time I do a load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Speedy, efficient, easy to use. Looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Very happy with this purchase. This model was well reviewed and I have been pleased with it since my purchase.

    I would recommend this to a friend