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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2926 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,926 reviews
  • Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Very happy with this purchase. This model was well reviewed and I have been pleased with it since my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    My washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, as recommended by Consumer Reports. Super quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • Pros mentioned:
    Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Get you one

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHEESH i guy putting in work.39.4kwh =30 loads. Quiet sturdy. Nice tub

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set! Delivery was outstanding!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Very easy to use. Cleans clothing good. Efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drum--able to fit in lots of clothes and towels. Works quickly. Very quiet. Clothes seem really clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Quality and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit for the money and trouble free guarantee for 10 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not the most stylish looking but a great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the set for a month now and we have ABSOLUTELY NOTHING BAD to say about the washer or matching dryer. We've had Kenmore appliances for the last 15 years (2 sets of W & D) and we had very little issues with them. So since LG makes Kenmore this was a natural upgrade. All our tvs and sound bars are LG so when we connected the new W & D to our phones via the LG Thin Q app we were suprised when the end of a wash or dry was completed it was announced on the television screen as well as our phones.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 12 year old washer and dryer, this LG is Smart, quick, and quiet, great experience so far, I even downloaded the app and it tells me when the clothes are done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the upgraded version that we previously purchased. Controls are easy to read and it gets clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet with all settings. Quick and clean even on express cycle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warrenty...these machines are not meant to last. Last LG washer lasted 5 years then needed $575.00 repair...so bought new instead. Works fine.....would have bought a less costly LG but couldn't wait for their back order. Works no better than my last LG that was a less $$ model.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new washer and dryer! My clothes smells and feels amazing. So soft and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this full size washer. Uses less water, is so quiet, and so many choices for what you need washed. Digital and can start remotely with Wi-Fi. Looks nice, too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well and as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and compatible dryer and both appliances work well and as advertised. Very happy with both appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best residential style washer in the industry. A must see

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these before and I love them. Glad I purchased again. I’ve only done a few loads and it’s been great. Also I washed my Roku remote and it still works lol.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has so far met our expectations. It's quiet and cleans our clothes. looking forward to trying out the wifi features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item!! Would recommend! Has a lot of features to do different settings and can connect it to ypur phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat LG customer, happy again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our almost 11 year old LG washer with the new and improved version and we are very happy. Many more features and so much quieter. Very happy with our purchase

    I would recommend this to a friend