Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 6419621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Good washer.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Zero problems so far. Doesn’t make a peep. Clothes seem clean. Dispensers work well. Get a bottom for it to get some height, or mount it higher, as the dial is a little difficult to read from an angle. I unfortunately thought it would fit my old pedestal but it didn’t.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. It washes quickly but still cleans soiled clothes quickly. I would highly recommend this washer.
I would recommend this to a friendFirst-time front-loader!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and I have never been prone to front-load washers, but i get it. I love the app functionality so easy to use. I would recommend this washer.
I would recommend this to a friend- Pros mentioned:Noise level
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my 12 year old washer and dryer, this LG is Smart, quick, and quiet, great experience so far, I even downloaded the app and it tells me when the clothes are done.
I would recommend this to a friend Highly recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greater washer, very user friendly and good even for large loads (I.e king size comforters). Easy to use and clean.
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great, delivery was smooth with Best Buy. No complaints so far but I've only had it for a couple of months.
I would recommend this to a friendwashing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the extended warrenty...these machines are not meant to last. Last LG washer lasted 5 years then needed $575.00 repair...so bought new instead. Works fine.....would have bought a less costly LG but couldn't wait for their back order. Works no better than my last LG that was a less $$ model.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level
Best Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this full size washer. Uses less water, is so quiet, and so many choices for what you need washed. Digital and can start remotely with Wi-Fi. Looks nice, too.
I would recommend this to a friend Great functions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity and I like the cycles it has. Never had issues with not washing correctly. Definitely worth buying.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and efficient washer - use it for business at a dry cleaners
I would recommend this to a friend Repeat LG customer, happy again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our almost 11 year old LG washer with the new and improved version and we are very happy. Many more features and so much quieter. Very happy with our purchase
I would recommend this to a friend- Pros mentioned:Cleaning performance
Excellent purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these before and I love them. Glad I purchased again. I’ve only done a few loads and it’s been great. Also I washed my Roku remote and it still works lol.
I would recommend this to a friend Not the most stylish looking but a great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the set for a month now and we have ABSOLUTELY NOTHING BAD to say about the washer or matching dryer. We've had Kenmore appliances for the last 15 years (2 sets of W & D) and we had very little issues with them. So since LG makes Kenmore this was a natural upgrade. All our tvs and sound bars are LG so when we connected the new W & D to our phones via the LG Thin Q app we were suprised when the end of a wash or dry was completed it was announced on the television screen as well as our phones.
I would recommend this to a friend- Pros mentioned:Noise level
LG washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got it today! The guys from best buy made an excellent job in the installation. The washer doesn’t make any sound. App connection it’s easy to use. Still exploring!
I would recommend this to a friend Nice Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer works well on heavily soiled clothing. We like the turbo wash feature for lightly soiled clothing loads. We like the extra hot option when doing towels. The washer does not walk regardless of load size. We enjoy the LGThinq App you can keep track of what washer is doing while outside you can see what cycle the washer is on and how much time is left before washer is finished.
I would recommend this to a friend- Pros mentioned:Noise level
LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large drum--able to fit in lots of clothes and towels. Works quickly. Very quiet. Clothes seem really clean.
I would recommend this to a friend Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love that it has different cycles, allergiene etc
I would recommend this to a friend10/10
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute love it! Great app integration! Great for someone who isn’t constantly paying attention to how much time is left on the machine
I would recommend this to a friend- Pros mentioned:Noise level
My washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, as recommended by Consumer Reports. Super quiet.
I would recommend this to a friendBrand response from LGAnswers
Posted .It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly
- Pros mentioned:Cleaning performance
Works well and as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the washer and compatible dryer and both appliances work well and as advertised. Very happy with both appliances.
I would recommend this to a friend
