Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,965 reviews

  • Nice Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works well on heavily soiled clothing. We like the turbo wash feature for lightly soiled clothing loads. We like the extra hot option when doing towels. The washer does not walk regardless of load size. We enjoy the LGThinq App you can keep track of what washer is doing while outside you can see what cycle the washer is on and how much time is left before washer is finished.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet wash and cleans well. Have been excited to wash laundry again!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Works great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - does the job well, efficient with lots of settings

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Solid as a rock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid. A real work horse for my large family!!! Would recommend. Fast.

    I would recommend this to a friend

  • Los of options

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt think i would care abiut the wifi connectivity but it is nice having alexa notify ehen a load is done sibit can be swapped over. It gets clothes suoer dry if toy di fast spin and there are a lot of controls so you can really dial in the options. I like that it uses so kittle water as well.

    I would recommend this to a friend

  • Just what we needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and great service by saleperson. No hassle no pushing always great service

    I would recommend this to a friend

  • Great Washing machine.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it, i like it too. Las washing machine was pretty bad. We got this one last year, my wife love the machine. She is so happy with it. It is save a lot of time. We can process all the laundry from a week in few cycles of it. Great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Great Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 12 year old washer and dryer, this LG is Smart, quick, and quiet, great experience so far, I even downloaded the app and it tells me when the clothes are done.

    I would recommend this to a friend

  • Modern-elegant- sturdy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer set is so nice and works so well! It has a very modern and elegant look and we get compliments a lot. It has really nice features on it as well and feels extremely sturdy when opening and shutting the doors!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our old one and its working great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    My washer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, as recommended by Consumer Reports. Super quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG

  • washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warrenty...these machines are not meant to last. Last LG washer lasted 5 years then needed $575.00 repair...so bought new instead. Works fine.....would have bought a less costly LG but couldn't wait for their back order. Works no better than my last LG that was a less $$ model.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Noise level

    Best Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this full size washer. Uses less water, is so quiet, and so many choices for what you need washed. Digital and can start remotely with Wi-Fi. Looks nice, too.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drum--able to fit in lots of clothes and towels. Works quickly. Very quiet. Clothes seem really clean.

    I would recommend this to a friend

  • Not the most stylish looking but a great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the set for a month now and we have ABSOLUTELY NOTHING BAD to say about the washer or matching dryer. We've had Kenmore appliances for the last 15 years (2 sets of W & D) and we had very little issues with them. So since LG makes Kenmore this was a natural upgrade. All our tvs and sound bars are LG so when we connected the new W & D to our phones via the LG Thin Q app we were suprised when the end of a wash or dry was completed it was announced on the television screen as well as our phones.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet operation! Washes all loads well. I like the different options and the ability to change them each time I do a load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Speedy, efficient, easy to use. Looks great as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Best Buy Employee

    Get you one

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SHEESH i guy putting in work.39.4kwh =30 loads. Quiet sturdy. Nice tub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the upgraded version that we previously purchased. Controls are easy to read and it gets clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Works well and as advertised

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer and compatible dryer and both appliances work well and as advertised. Very happy with both appliances.

    I would recommend this to a friend
Page 59, Showing 1,161-1,180 of 2,965 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.