Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,926 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s been whisper quiet. Wash time is shorter than my old LG. I should have updated my washer a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it and that’s all that matters. Was a good price and they delivered it to my mom’s condo and connected everything in the basement. Couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It's a great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a similar machine 5 years ago and LG made some changes that I believe make for an even better washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but complicated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a very good job of washing clothes, but the whole device is more complicated than it needs to be, with more than 50 possible settings. And I don't need it to connect to the internet so I can control it via an app. Why would I want to start/stop it remotely if I have to be present to load/unload it?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer, highly recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me tell you that I had a LG washer for the last 15 yrs and no complains at all, I just updated because my dryer started to make lots of noises so I prefer to bought as bundle. Good choice to go with LG as replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and effective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase, we've used the washer regularly for one month. The washer is very quiet, offers many cycles and settings, and does a good job cleaning. It seems to use very little water. We have not used any of the wi-fi features. The only constructive comment is that a slightly longer drainage hose would be helpful (it's a stretch in our laundry room). The direct drive feature is our primary reason for choosing LG, especially after the bearings went bad in our old washer. The TurboWash feature was a good choice as well, because it reduces cycle time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation SNAFU's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased so far with my LG washing machine - really like the shorter time frame most loads take. Haven't used enough to write a detailed review. I wish Best Buy provided more information on installation requirements. We had corroded faucet connections; the Geek Squad can't install in that case due to liability issues. We had to call a plumber. If we had known ahead of time, we would have already taken care of it. No one from Geek Squad or Best Buy contacted me about rescheduling installation or removal of old washer. I had to contact them, which was the typical hassle of being on hold for quite awhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jackie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. I love my washer. It is very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer with the matching dryer. Clothes come out perfect in this game changing machine. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    best washing machine Ive purchased

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with absolutely no issues after almosr a year. great washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Benefits and Features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had great luck with LG on appliances and this is no different. Simple and easy with a ton of extra features to clean whatever I throw in the laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, does a great job cleaning, I like the notifications over Wi-Fi to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean clothes

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG front load washer is a great little machine. Does a great job cleaning the clothes on every setting. The LG App is helpful too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No dedicated “wool” setting

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine machine - but lacks a dedicated “wool” setting. This is something that is common on machines today. You can download one from the internet (seriously???) WiFi on a washer is plainly stupid. Aside from that this is my second LG in 12 years. That’s about as long as these things last as big repairs don’t make financial sense.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and keep clean. I like that you can use the app to customize the downloadable option; I use mine for single items.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent washer. Satisfied with how laundry is cleaned. Love how it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase I've made in a while...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer/dryer combo from LG. There are many settings that help tailor each load to how dirty the laundry is and it's material. The design is sleek and makes my unfinished basement look great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People who have used my machines loved them a lot. Great to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    In love with my machine

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and the AI for the cycles is amazing. Check the use of detergent, need to be HE and small amounts. After the cycle, the clothes come out almost dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet when it spins. Internal space is quite large. Very good washer.

    I would recommend this to a friend