Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 2926 reviews
(2,926 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
GREAT DEAL
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT FIT AND EASY TO USE CUSTOMER LOVES IT AND DRYER THAT GOES WITH IT
I would recommend this to a friend Rated 4 out of 5 stars
OK, with some reservations
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a decent job of cleaning but has some real nonintuitive settings. You can't adjust the time and extra rents and several other optional features and most of the main wash cycles. Do you have to go to only certain types to do that. That's unlike other washers and dryers. Also the door is sort of flimsy so when you close it you have to make sure you're closing it from 3 PM not from one or 2 PM, if you view the front like a clock.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent washer ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working, Great product. I love this washer better than former samsung washer. I recommend this LG washer that performance is excellent.
I would recommend this to a friend Rated 5 out of 5 stars
LG MY THING
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I’d always be a Samsung customer but this LG ThinQ washer and dryer are the best. Quiet, fast, and reliable. I’m a customer for life!
I would recommend this to a friendRated 5 out of 5 stars
Love LG washer & Dryer!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my LG washer and dryer! It runs so quiet and is easy to operate, has large capacity and cleans clothes perfectly!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
AMAZING UNIT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a huge improvement from my previous set. Cleans very nice and I have not noticed a moldy smell yet. I have been leaving the door open on the unit to help with this as I feel its the best way to control it.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and very easy to use. The little tune it plays when it's done so do cute.
I would recommend this to a friend Rated 2 out of 5 stars
Washer “BANG” noises on 1st load
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first load we ran resulted in loud banging noises. I didn’t trouble shooting and it seems to be inside the washer. My wife and I are waiting to see if this washer gets replaced or if they will follow thru with saying they will try and fix it. I feel it should be replaced since a part is bad before we ever had a chance to use it.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Randall. Thanks for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate your feedback and understand how important it is for your new appliance to operate smoothly from the start.
Loud banging noises during the first load may indicate that the shipping bolts were not removed during installation. These bolts secure the drum during transport and must be taken out before use — otherwise, the drum can't move freely and may cause internal damage. You can check the back of the washer for any remaining bolts and refer to the installation guide for removal steps. You can find more setup and troubleshooting tips here: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-noises-during-the-cycle--20150712819062. If you’d like us to take a closer look or assist further, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Excellent LG Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all LG products and this Washer is no exception! I highly recommend it. In fact, I have recommended it my co-workers.
I would recommend this to a friend Rated 5 out of 5 stars
Mrs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product,best washer that I got,color,features
I would recommend this to a friendRated 5 out of 5 stars
LG machine are amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really can’t give a good opinion of this machine because it came by accident I had ordered the black steel LG with the square door but I can give an opinion on the LG machine I bought. It is phenomenal and the steam clean is just taking your laundry to another level. It’s awesome and I will never buy anything again unless it’s steam clean. They are beautiful looking machines too.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
READ INSTRUCTIONS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Please read instructions and remove bolts from the back of the washer. I didn't and was close in returning it because it was shaking like crazy. Good thing I youtube and found the reason
I would recommend this to a friendRated 5 out of 5 stars
LG Electric Washing Machine With Steam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the LG Electric Front Load Washing machine with steam from Best Buy. It has worked beautifully and Best Buy installed it without a hitch. I did separately purchase a lift/riser so it sits higher.
I would recommend this to a friendRated 5 out of 5 stars
Amazing Washer - But it Now
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who knew Best Buy had some of the best Washer and Dryer's on the market. I love this device because it does all the work for me. When I hear that jingle of a song when my clothes are done I do a happy dance because I know it was done right.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Old man approved
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once he learned to use this, it worked great. It has more features than he anticipated. He has not had a problem.
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Quite and efficient
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite washer. Energy consumption very low. We love it. The app let you know when finish or the cycle and time left. Recommended to all.
I would recommend this to a friend Rated 5 out of 5 stars
Great washer!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last LG washer lasted over 13 years and was very satisfied with it. It’s safe to say it completed thousands of washes during that time and no doubt that made it an easy decision to choose this brand again. Very satisfied with this model too!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Love my washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Washer! Faster, Holds more clothes, bedding and towels and is quieter!
I would recommend this to a friend Rated 4 out of 5 stars
LG 4.5 cu ft front load washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The LG washer is doing a great job. My wife loves the controls and settings that she is able to make. We plan to have them for a long time and hope no issues occur. If they do occur, we will contact the Geek Squad for whatever is needed to keep them running and keeping our clothes clean.
I would recommend this to a friendRated 5 out of 5 stars
LG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good and large enough for washing a lot of clothes or washable rugs. Its sound is not loud and when it finishes washing its alarm starts and let you know. Its functions working properly. Thanks!
I would recommend this to a friend






































