Customer Ratings & Reviews

Fantastic washer. Great job getting clothes clean and uses less water than previous front loader. The smart features and linking with smart phone simplifies the washing process. It is nice to know when wash is done by looking at your phone. Best Buy honored a price match with no problem and installation was done efficiently. Overall, very smooth and straight forward process.

I like My wife is super happy She like because good

Great washer with many great features. It's a washer that cleans all types of fabric.

Awesome washer,, I have had LG washers for over 25 years

Had to buy a new machine when our old samsung broke. This washer takes care of all my needs. Its fast and packs enough power to rid my clothes of any stains and odors. Would definitely recommend to any family. However, it is quite low as a front load washer. So i would recommend getting a pedestal with it.

Quiet, clothes are clean. Bigger than my old model. Did not stack.

Love the look and how well it cleans. Look great in the room and the install was seemless.

We love the LG washing machine. Our last one lasted 20 years. We loved it so much that we didn’t even consider getting anything else. Best Buy had the best price around. Purchasing it during a great sale was a wonderful perk. We bought the riser for it also, which is really nice. The sales rep was very helpful. Delivery and hookup was a breeze. Thank you, Best Buy.

So far it has been a month since we have this. So far enjoy doing our laundry. Easy to use and love the different functions it has.

I love this washer! It has saved me on soap and water. The clothes are barely wet when clothes are done.

It was time for a new one after 10yrs. So far im happy. Like the app features we will see how long it lasts.

Great product quite too, washes clothes very well and does not fade clothing like my last set.

Love the larger basket. I can do large or small loads. Machine spins before it starts to adjust to load size.

Best Buy came along the second time and helped us order a pair of washer and dryer after a bad experience during our first purchase. We have yet to receive them. We still have faith in Best Buy to deliver the best customer service this time around.

Loving my new LG front loader washer!!! Loving the brand! Though I am having a huge problem finding answers to simple questions! The paper manual is very brief on info, ThinQ app seems to be not intuitive In search and can’t find answers on line.

Very happy with this washer, it’s fast and efficient and my clothes come out very clean without getting twisted and never soaking wet like my old washer after the rinse/spin cycle. If you’re getting this for the steam function: I didn’t realize that the steam hose had to be ordered separately so when the install guys came, they suggested ordering one and it would be an easy hookup.

We love our new washer! It does a great job and is much larger than our previous washer. I love that I get notifications on my phone so that I know when the load is done. I don’t have to worry about getting busy and forgetting my laundry until the evening.

Nice and quiet machine. We bought during the holidays and the price was good in compare with other places. We are very happy!!!!

Honestly, it was much, much, much louder than I expected. I had to replace a Samsung w/d, and this is crazy loud!!! The wifi feature is actually nice, though, because I can close the door and forget about it and be alerted on my phone when it is done. I wish it alerted more than once, though. I am still getting used to all the different options, if and when I need a second rinse, and how much detergent to use with each loud. (HE and water softener). Plus, it was actually available at the time I needed it.

So far works pretty good. Quiet fast. Didn’t use all functions yet