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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,996 reviews
  • Rated 5 out of 5 stars

    Great washing machine for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was recommended by a well respected consumer magazine. So far I have to agree with their review. The only problem is the touchpad on the front of the machine. It is very sensitive and I keep bumping it while folding laundry. I have to lock the touchpad to avoid changing settings while the machine is running. The large flat deck top of the machine is great for folding laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Gas dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of the dryer went well. Both men were wearing masks. The gas hook up went well. The store manager stopping at my home to give me the install kit which was on the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , happy so far with our purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Point of view

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the dryer. I would really like for it to be hotter and the door slams.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, SharonT. Thank you for sharing your experience with us. We understand your inquiry regarding the temperature settings and door mechanism of your LG 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Your feedback is important, and we would like to ensure your unit is operating optimally and meeting your expectations. We are here to help you with the features and performance of your appliance.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      For further assistance and any specific concerns you may have, please contact us on [email protected]. —Renzo LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Washing Machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this machine is excellent. This is exactly what I wanted. I love the anti vibration system, very quite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Electric Washing Machine With Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG Electric Front Load Washing machine with steam from Best Buy. It has worked beautifully and Best Buy installed it without a hitch. I did separately purchase a lift/riser so it sits higher.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Front-loader Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this front-load Washer a couple of months ago. It is working superbly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Have had a Lg washer and dryer that lasted 15yrs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wasther, love the steam feature!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set - this one for my rental property. I was so impressed with the set I bought that I wanted to get the same for the rental, not only for the features but for the warranty/support.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Switched From Bosch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. It's quiet. Love the WiFi alerts. I wish the door opened up to a full 90 degrees.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It!!! It does a wonderful job washing my clothes. I love all the different settings it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am loving this new LG washer dryer set. I havent had any issues with any load. The jingle it plays when a cycle is done is nice, doesnt get annoying like i thought it might.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Powerful and reliable

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new machine when our old samsung broke. This washer takes care of all my needs. Its fast and packs enough power to rid my clothes of any stains and odors. Would definitely recommend to any family. However, it is quite low as a front load washer. So i would recommend getting a pedestal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Decent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works pretty good. Quiet fast. Didn’t use all functions yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and ease of use. Clothes come out almost wrinkle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Year Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One year in and still impressed with the quality of this washer. Cycles are consistent and easy. Have not had a hangup in any way. Smart features and Alexa integration are valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One great washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple washing machine with excellent features and a great price

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well! Have had it for about 9 months now and works just like our old LG we had for over 8 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, gets the job done and no issues after a couple of months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever!!!! Have one in Iowa home and would always recommend this product

    I would recommend this to a friend
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