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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,965 reviews
  • Pros mentioned:
    Noise level

    Nice and quite machine!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet machine. We bought during the holidays and the price was good in compare with other places. We are very happy!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Nice Look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install. Washer looks great and I hope it will last me longer then the Samsung of 4 years I had to replace it with.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    We love lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is very quiet, fast and clothes come out clean. There are a lot of bells & whistles we have not used yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with our new washer it replaced one that was 11 years old. easy to operate does an excellent job on the laundry,

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Perfect home washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer since the first day. It cleans clothes really well and it is 100 times better than my old one

    I would recommend this to a friend

  • Many great features but very loud.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, it was much, much, much louder than I expected. I had to replace a Samsung w/d, and this is crazy loud!!! The wifi feature is actually nice, though, because I can close the door and forget about it and be alerted on my phone when it is done. I wish it alerted more than once, though. I am still getting used to all the different options, if and when I need a second rinse, and how much detergent to use with each loud. (HE and water softener). Plus, it was actually available at the time I needed it.

    I would recommend this to a friend

  • LG MY THING

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I’d always be a Samsung customer but this LG ThinQ washer and dryer are the best. Quiet, fast, and reliable. I’m a customer for life!

    I would recommend this to a friend

  • LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good and large enough for washing a lot of clothes or washable rugs. Its sound is not loud and when it finishes washing its alarm starts and let you know. Its functions working properly. Thanks!

    I would recommend this to a friend

  • LG 4.5 cu ft front load washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer is doing a great job. My wife loves the controls and settings that she is able to make. We plan to have them for a long time and hope no issues occur. If they do occur, we will contact the Geek Squad for whatever is needed to keep them running and keeping our clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Decent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works pretty good. Quiet fast. Didn’t use all functions yet

    I would recommend this to a friend

  • Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer works amazing. Definitely recommend

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    LG Front-loader Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this front-load Washer a couple of months ago. It is working superbly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and ease of use. Clothes come out almost wrinkle free.

    I would recommend this to a friend

  • One great washing machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple washing machine with excellent features and a great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Gas dryer install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of the dryer went well. Both men were wearing masks. The gas hook up went well. The store manager stopping at my home to give me the install kit which was on the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Very good. People that put it in were good too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Switched From Bosch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice machine. It's quiet. Love the WiFi alerts. I wish the door opened up to a full 90 degrees.

    I would recommend this to a friend

  • Best buy - you can do it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came along the second time and helped us order a pair of washer and dryer after a bad experience during our first purchase. We have yet to receive them. We still have faith in Best Buy to deliver the best customer service this time around.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • lg washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and customer service.............................lg

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Great washing machine for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was recommended by a well respected consumer magazine. So far I have to agree with their review. The only problem is the touchpad on the front of the machine. It is very sensitive and I keep bumping it while folding laundry. I have to lock the touchpad to avoid changing settings while the machine is running. The large flat deck top of the machine is great for folding laundry.

    I would recommend this to a friend
Page 67, Showing 1,321-1,340 of 2,965 reviews
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