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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2926 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,926 reviews
  • Cons mentioned:
    Smell

    Rated 4 out of 5 stars

    Turbo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far mostly good. Install was horrible, and metallic smell present for first 10-20 washes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got it on sale so got it for a great price. Had for 3 months with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, water-saving washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in drought-stricken California, so I really like how this washer senses the load size so that it uses the appropriate amount of water. I appreciate the various settings, although I don't know why I would want to control a washing machine with my smart phone! I'm always worried that the electronics will wear out much faster than the mechanical parts, but so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A significant upgrade for us!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A significant upgrade over our 17-year-old top loading washer! Very pleased with performance and the variety of options. (Although I must admit the owners manual does not provide as clear operating instructions as we might like!) Very quiet operating. It appears to be using much less water than the old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good LG washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer operation is very easy to set. The drum is large and the laundry is very clean. This is a very good washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have LG washer at our other house and no brainer to get new one for here, we love it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans clothes and it's pretty quiet. We have this machine in our bedroom closet so it's important that it be quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, clean, quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes get a lot cleaner a lot faster, and the machine is so quiet I can barely hear it working. I bought the LG dryer that it's paired with, and this washer spins so much water out that when I put the clothes in the dryer, they take much less time to dry. It's an awesome machine and I'm so glad I bought it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed. Our old washer was 20 years old. I’m amazed at the large capacity for a washer that takes up the same amount of space as our old one. Easy to use despite the myriad of options on the panel. Pretty straightforward. I don’t think we’ll use the WiFi options though. Easy to stack with the dryer. I’m sure it uses far less energy too. Great design, love the black steel. And with 24 months O interest financing, the price was a no brainer. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new LG washing machine. Like the ease of use and touch screen functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer & dryer is outstanding especially for large items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this washer and all of the updated features. My family realy loves the steam option. The washer is very deep and I believe that will save time and money with less loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Lots of settings to choose from. Quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. ^Anthony LG

  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from our previous unit that was more than 10 years old. Washes quickly, effectively, and quietly. I like the app connectivity to monitor load progress.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great quality Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected washer is great — on high spin there is almost no water left in your clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer have been amazing so far! Not really a fair comparison to the washer it replaced (old top loader clothes beater)…. Washer and dryer are night and day quieter!! They are so much easier on clothes, more efficient, cleans clothes better!. The only minor gripe is with the dryer, once in a while there will be 1-2 items that aren’t quite all the way dry, probably just the difference in material. Overall couldn’t be happier so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works greater love the style the features great awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Quiet and Sturdy. Well made Unit. Would recommend it to a friend or family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, easy to use and good quality. Fit perfectly and used the same pedestal from my previous lg

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with easy instruction panel for easy use - runs very quiet with finish wash cycle notification

    I would recommend this to a friend