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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3046 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,046 reviews
  • Rated 5 out of 5 stars

    Washes well and energy efficient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had very bad experiences with LG refrigerators and their TV to a lesser ext. I decided to give this a try and I am not disappointed. My laundry is well done. Loads of functions to select from plus the ability to download additional cycles. Control from your phone. A couple tips: Clean the drain trap Leave the door ajar /wipe excess water from gasket to prevent smell (this is not an LG issue… it’s a front load disadvantage) Don’t use too much detergent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than our last washer. It uses so little water that we worry sometimes, but the clothes, etc. seem clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cycles are too short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washing machine as it was one of the washers recommended by consumer report. I thoughts for the price the variety of cycles would be good; however, the cycles are so short and the quality of wash is not that great. There is no cycle for active wear or whites and the regular cycle with hot water is only 30 minutes. Although my previous washer Samsung only lasted four years, it had great choice of cycles and performance was better.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We understand your concern. The cycles time of every cycle depends on your load. If you want you can try other cycle to see the difference. If you have any question please contact us at 800.243.0000 ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with my new LG washer and dryer. The delivery and installation went smoothly and safely with every possible caution taken. The upgrade to these machines was long overdue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG WM4000HWA review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, washes clothes well and easy to use; would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!!!! LG is such a great brand! I had a very old washer...10 yrs old to be exact so this was such a nice upgraded. I also bought the pedestal and love the fact that its so easy to load and unload clothes. There's multiple settings to chose from but if you are in a hurry like me the Turbo Wash setting is literally a life saver. I really like that I can connect my washer to the wifi...to be fair I didn't know this washer had this feature until after installation, but with the app it notifies me once the washer is done. I recommend this washer to literally all my friends and family. This washer has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a great addition to my new home. i love the fact that its quiet and doesnt rattle and move around. THE LG app as well. it notifies you when the wash is complete

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer i have had

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is soooo amazing. Its so easy to use and gets my clothes really clean. Havent had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this machine! I like the quick wash setting and it does a good job of spinning the clothes at the end to make drying faster.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Love all cycles in it. This is the very first I have steamer in my wash machine and it is very practical. I got to use on my linen cloths and worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New LG customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy to use the LG technology makes it so easy and you can get updates for service and maintenance. Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an LG Washer and Dryer set through Best Buy. Great price and product. Excellent service. If looking for appliances check out Best Buy , you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with it at first. But Best Buy replaced it and loving the washer with all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the new LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new LG washer to replace one that was worn out. The new machine is quiet and it fit on our old pedestal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great! cleans very well, I love all the options and its very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this machine along with the matching dryer in May. Extremely happy with it. It’s very quiet and does an amazing job handling all the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It has just the right amount of washing settings. It is also intuitive enough to enable the smart/Wi-Fi settings for more convenience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good energy efficiency and has worked very well with no problems or issues. We have been pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just wash it…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Electronics Life is Good Love my new front load washer…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washing Machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New washing machine working very well; our ~10 year old Samsung refused to effectively wash or rinse. It’s sad that stuff just doesn’t last anymore. The new LG will handle larger loads better and, and the cycles are a lot quicker. And it’s rinsing the clothes, which is a feature you really want in a washing machine.

    I would recommend this to a friend