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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,996 reviews
  • Rated 5 out of 5 stars

    Best buy - you can do it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came along the second time and helped us order a pair of washer and dryer after a bad experience during our first purchase. We have yet to receive them. We still have faith in Best Buy to deliver the best customer service this time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set! Delivery was outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best residential style washer in the industry. A must see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new LG front loader washer!!! Loving the brand! Though I am having a huge problem finding answers to simple questions! The paper manual is very brief on info, ThinQ app seems to be not intuitive In search and can’t find answers on line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, does a great job cleaning, I like the notifications over Wi-Fi to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic washer and dryer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer and dryer have been amazing so far! Not really a fair comparison to the washer it replaced (old top loader clothes beater)…. Washer and dryer are night and day quieter!! They are so much easier on clothes, more efficient, cleans clothes better!. The only minor gripe is with the dryer, once in a while there will be 1-2 items that aren’t quite all the way dry, probably just the difference in material. Overall couldn’t be happier so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, water-saving washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in drought-stricken California, so I really like how this washer senses the load size so that it uses the appropriate amount of water. I appreciate the various settings, although I don't know why I would want to control a washing machine with my smart phone! I'm always worried that the electronics will wear out much faster than the mechanical parts, but so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really good and large enough for washing a lot of clothes or washable rugs. Its sound is not loud and when it finishes washing its alarm starts and let you know. Its functions working properly. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine machine that is fast and efficient. No comparison to the washer this unit replaced. It is twice as fast and cleans better. Appearance makes me think it is a waste to be in a laundry room, I should be able to drive these around and show them off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new LG washing machine. Like the ease of use and touch screen functions.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity with easy instruction panel for easy use - runs very quiet with finish wash cycle notification

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance at a Reasonable Price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased this washer to replace our ten year old LG washer. As you might expect, a lot has changed in ten years. The controls remain pretty much the same. The big difference is in the speed and thoroughness of the wash, both of which are much improved.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quality Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is everything it says. It has been very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG 4.5 cu ft front load washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer is doing a great job. My wife loves the controls and settings that she is able to make. We plan to have them for a long time and hope no issues occur. If they do occur, we will contact the Geek Squad for whatever is needed to keep them running and keeping our clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase, easy to use and good quality. Fit perfectly and used the same pedestal from my previous lg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this updated version of LG!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    29 minute wash cycle is amazing! Love this new washer & dryer! I downloaded the app and love using it when I'm washing/drying! I've always used LG's for my washer/dryer and this set is the best one yet. My last set lasted 14 years, can't beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with smart notifications from the app. The 4.5 cu feet capacity is just enough as well

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great quality Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected washer is great — on high spin there is almost no water left in your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super quiet and has the 30 min cycle for fast washing. It would be nice to have the light inside the washing chamber!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Quiet and Sturdy. Well made Unit. Would recommend it to a friend or family.

    I would recommend this to a friend
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