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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,926 reviews
  • Rated 5 out of 5 stars

    Best decision I've made.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washing machine LG brand is my favorite. Now planning on getting the matching Dyer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this after our top-loading washing machine finally stopped working (mid-cycle). It is such an upgrade, I'm mad I didn't do this before. The LG app is surprisingly convenient too, letting me on my phone when the wash is complete or when we need to run a clean cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a set with companion dryer. Seems well made, and I like the connectivity options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical in terms of electricity, fast in washin

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very wonderful. I recommend buying it and it is useful for the family.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t deliver the first time. Second time deliver and the door of the washer was broken. Had to schedule maintenance

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mark. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. We understand how important a smooth delivery and setup process is, and we appreciate you taking the time to let us know what happened. Your feedback helps us continue improving both product quality and service coordination. To explore more about your washer’s features or support resources, feel free to visit https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS. We hope the scheduled maintenance resolves the problem immediately and you can finally begin using your new washer without further complications. If you’d like further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We’re here to help. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice to look at

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this new washer, its so quiet! and I love the melody it plays

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a coin operated machine in an apartment to this wonderful machine. Exceeded all expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic machines and super easy to use. The smart technology is very convenient and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good quality and stable performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is in good make. The AI feature washes the load efficiently. Good quality and stable performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are very happy with our new washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new LG 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer. I haven't explored all the features yet but so far I am really happy with the quicker wash times and how well it removes excess water in the clothing and towels, which seem to be drying faster!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our sets, our laundry always feel clean and smell good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. The previous LG washer lasted almost 15 years without a single issue.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Peg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. Quick washes. Spins well and takes a lot of water out of clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal washer with excellent features! Best washer I've ever owned!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, not so great smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this washer for over a month now, and overall I am satisfied with it. My contractor helped set it up and the instructions are pretty straightforward, he mentioned. The number of wash options is promising and I am still exploring all of its functionality. I couldn't connect it to the LG app on my iPhone. I have LG dishwasher, and have it on connected on the app. So, haven't been able to use the smart features. I have tried all different approaches listed online and on LG forum to no avail. I may try to connect down the line. Overall, I am satisfied with the purchase and would recommend this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much quieter compared to my old set! Front loaders and washing machines have come a long way. I chose this set due to the depth being more of a closet depth size, but it holds a ton more than my other set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first front load washer I have ever owned but I have had it a little over a month and so far I like it alot. It does a good job cleaning clothes and also wringing the water out. I have not used all the functions yet but I am impressed so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value and product was in stock immediately for delivery works well and decent capacity for front load

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    also along with the dryer this washer is outstanding. they are both nice and quite, smooth running. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-4.5 Cu Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It's quiet and has many different cycles that you can use. Additionally you can download some cycles and use them from the app. It has a very nice design.

    I would recommend this to a friend