Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,965 reviews
  • Pros mentioned:
    Capacity

    Excellent washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with smart notifications from the app. The 4.5 cu feet capacity is just enough as well

    I would recommend this to a friend

  • Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this washer about 2 months. Overall, I like it, but I think some of the settings are confusing. I’m disappointed it doesn’t have an interior drum light. It has WiFi, but no light?! It washes pretty well though, so I’m pleased.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Lots of settings to choose from. Quiet.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Should you need any assistance, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. ^Anthony LG

  • My washer and Dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works greater love the style the features great awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Good washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is super quiet and has the 30 min cycle for fast washing. It would be nice to have the light inside the washing chamber!

    I would recommend this to a friend

  • Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new washer Was delivered on time very courteous delivery guys install was quick and easy much appreciated

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Ringwood, NJ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new washer. Very efficient and much quieter than the machine it replaced.

    I would recommend this to a friend

  • Nice quiet modern machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Quiet and efficient in my small home. Looks great when my machines are visable with the door open.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Washer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 4.5 Cu.Ft. high efficiencyStackable smart front washer with Steam is really good that makes me my day relaxed. I will refer this product to my friends thank you team.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    LG Washer Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. I have had one and always buy the same machine with more features.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    LG Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this washer. It is bigger than my old one and works fantastic.

    I would recommend this to a friend

  • LG washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, Al teck is great at selecting wash cycles. The quick wash washes quick and efficient.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Quality LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG and front loader. I like them very much and they look great. Easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Love our new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this new set. They are very clean looking and soooo quiet. Would definitely recommend.

    I would recommend this to a friend

  • Allergy certified washer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer choices I ever made. Originally set to get Samsung washer/dryer since that is what I got for my parwnts and its been a year without a problem. Since I was bundling washer/dryer/refrigerator, Samsung couldnt be that brand due to ice maker recalls. Ended up getting LG which is pretty nice, allergy certified too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Front load LG washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Had it about 3 months. My first time to try an LG washer & I would recommend it.

    I would recommend this to a friend

  • LG washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG out did themselves with this new model. I have enough space to do a complete load and my clothes are cleaned and ready to dry. Kudos to LG

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    DRYER1WHITE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WASHER IS PERFECT SIZE FOR OUR SPACE AND IT WORKS GREAT CLEAN VERY GOOD AND EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    LG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new washing machine. Still working on all the cycles. Not sure if I need to connect it to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    I wanted an LG washer due to my prior experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specific model because bedt buy says it has a soak cycle and it doesn't. I do not like the thinq app. You cannot create your own cycles and save them ao im constantly adjusting their preset cycles. It does a very good job of cleaning regardless. Lastly my older LG pedestal will not work with this newer model. There is no conversion kit that I am aware of. Another pedestal is almost $300.

    I would recommend this to a friend
Page 70, Showing 1,381-1,400 of 2,965 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.