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  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2926 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,926 reviews
  • Pros mentioned:
    Cleaning performance

    Updated stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model. I’d say a little louder, but much quicker and seems to do a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we love it. And would buy another one if needed too

    I would recommend this to a friend

  • No brand beats LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at so many washers and this one just blew me away. It is stunning to look at the LG is a champ in the appliance department. In our previous house, our washer and dryer were both LG.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Love LG products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second LG washer. The first one lasted 15 years and never had any problems. The new washer has the same features as my old one and the loads wash faster. We've only had it for a month. I hope it will last another 15 years!

    I would recommend this to a friend

  • LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer seems fine so far. I am missing the handwash cycle for washing delicates that I had on a past washer. But it seems to work well and sings a little tune when it's done. :) Ordered delivery from Best Buy. Nacho and his team delivered my items and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer for my large family! Quiet and reliable. Super fast delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my business and it works great. So happy with this purchase

    I would recommend this to a friend

  • Solid Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the machine so far. Receiving the push notifications that the wash cycle is done is quite nice.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Beautiful washer with spacious interior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer with spacious interior. Hope it lasts long!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box, work great! So far so good. Hopefully is will last longer than my previous washer!

    I would recommend this to a friend

  • Very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy & durable. I purchased an open box washer last month and it’s been operational with no issues. The smart connectivity with the LG thinQ app interface is user friendly and convenient.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Couldn’t be happier with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Front load makes it easy to reach all items (some family members are shot so it was challenging to reach the bottom in a traditional washer). Freak load detection so very energy efficient. And love that it connects to an app so when I’m out of hearing distance, I know exactly when it finishes the cycle so clothes don’t sit there for hours.

    I would recommend this to a friend

  • So efficient and does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. It detects and determines how to wash each load based on size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set. Works so much better than the last set I owned.

    I would recommend this to a friend

  • Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. Gets clothes done quickly. Love that the door is magnetic and stays slightly open to air dry. Once you figure out how to operate panel, it is easy to program. I didn’t find the hard copy quick guide helpful. Once you download manual(not easy), it is not the easiest to maneuver through to find the information you need. Wish there was a hard copy provided.

    I would recommend this to a friend

  • Perfect AND Pretty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    soooo amazing!! color is insanely beautiful! this set is everything that I could want in my laundry room...and more! all the useable features and none of the junk. the only thing i had to get used to was throwing my pods in the tub. super quiet, self leveling, the cycles are so fast and effecient. no wasting of water or trying to figure out what size of load i just threw in there. it does everything for me! LOVE!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Poor Quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, TheodoreH. Thank you for sharing your experience with your LG High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence (Black Steel). We understand that the unit didn't meet your expectations due to the fabric softener dispenser issue and the new vibration noise coming from the dryer. We also understand your inquiry regarding your recent interaction with our technical support team about the warranty and potential service charges.
      https://www.bestbuy.com/product/lg-4-5-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-built-in-intelligence-black-steel/J7G564PZ34
      Your feedback is important, and we'd like to assist you further. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Washy Washy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great. Installation from Best Buy went well. Lots of cycles to choose from. The connected phone app is nice.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big selection, Beautiful product, best cost, Best Buy!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was easy to use and the installers were very helpful.

    I would recommend this to a friend
Page 71, Showing 1,401-1,420 of 2,926 reviews
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