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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3046 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 3,046 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Product Ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer Ever. Excellent! Fabulous Appliance. Would highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and Dryer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this appliance for a week now, but it is functioning as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Many options, easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine with lots of options. Well built with solid feel to controls. Cleans clothes well and Irelly like the remote control/notification feature. Large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! I had the same washer for 14 years, we bought the same one in the newer version. I actually am enjoying doing the laundry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a washer that hasn't given me any problems. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only for 2 weeks now. So far works great!! Will update this if I see any issues with it later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. It's so easy to use and does a great job washing our clothes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and very nice looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Bosch washer this unit replaced, it does a better job of washing, rinsing and spinning and usually does the loads 10 minutes or more faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washing machine round two

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine works great. I like the Wi-Fi function to check up on the cycle. I don’t use it often so far so good. I did buy the warranty for a piece of mind, though I might buy the matching dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying all of the programs and being able to program what cycle I want. Love that it's so quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet!! Fits perfectly. Only downside was my old pedestal didn’t fit.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lot of problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite disappointed, giving it 3 stars because it washes well. Trusted Consumer reports and bought the LG washer. Cons are it takes too much time. If I add a slightly larger load, it adds considerably extra time. Also theres a lot of drying that needs to be done after each wash because the rubber can get moldy. I know thats the case with all HE washers in general but my previous one wasnt that hard to wipe down. Had it only for about a month and yesterday after a load was done, soapy water was pooled in the machine. Don't know what happened whether it got canceled in the middle of the wash or not. Restarted the load and it was fine, but quite disappointed to see this in a brand new washer with supposed high rating. Now have to keep an eye on this problem else have to return the machine (which I don't look forward to at all because of the inconvenience). Registering the product online was a pain. After submitting the information I didn't get the confirmation and had to wait chatting with an agent to sort out before I could register the dryer. Not very happy with this purchase especially because we had to wait for it and the older one was going out.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate the time you committed in providing us with detailed and constructive feedback. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Should you need any assistance with your LG Smart Front Load Washer, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a lot! Easy to use and washes my clothes and towels really well! Love this washer!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 12 year old washer and dryer, this LG is Smart, quick, and quiet, great experience so far, I even downloaded the app and it tells me when the clothes are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the purchase. The settings are on point! It sends you texts when it’s done or even if you didn’t shut the door good! Great size! Washes completely clean!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what I wanted and is ideal for me because it washes my clothes very well and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious and great cleaning washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer capacity is very large, the largest I've ever had. I put my normal load that I used with my former washer and when the cycle ended I couldn't believe how much extra space was in the washer. More items can definitely be added. The washed items come out almost dry, not much water in them. I love the little melody that signals when the wash is done. The cycle options are numerous, easy to find one that fits the load.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is easy to use and load capacity is more and adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my old LG washer/dryer for 13 yrs, still working but did not won't to wait, bought my new washer/dryer LG , very happy with all the new things it has, hope it lasts as long as the previous one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this full size washer. Uses less water, is so quiet, and so many choices for what you need washed. Digital and can start remotely with Wi-Fi. Looks nice, too.

    I would recommend this to a friend