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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,965 reviews
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. The previous LG washer lasted almost 15 years without a single issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, very good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still evaluating what the core programs will be for normal use .... but there are a lot of options (some I'm sure we'll be unlikely to use, but they are there to be explored). Appears to have solid mechanicals. Operation is quiet and effective. Like the ThinQ enunciation of cycle completion. In general we have been fans of LG appliances (compared to other manufacturers) ... expect that to continue here.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great New LG Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washing machine. It does not need a pedestal, so that is very nice. It has many setting and so far we are pleased with the way it performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement from our old Samsung washer dryer combo, but lets be honest, these machines have waaaay toooo much technology than we can possibly use. I am buying the washer and dryer for how it looks more than how many features it has. Essentially you turn it on and it washes your clothes. Everything else is just noise. I will say that this combo is more quiet than our previous Samsung front loading combo.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Very efficient and clean clothes thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great clean clothes!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer is easy to use and cleans as it should1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! It has a large capacity and the clothes come out very clean. There are many settings to choose from and it is very easy to operate. I love that the app lets you know when the cycle is finished; our washer and dryer are on the third floor, so we don't always here the end of cycle melody (which is quite pleasant!). I was a little skeptical of getting a front loading washer, but so far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking a washer for our rental house and found this. Quiet and easy to use washer. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this washer. Its space age. Really glad we went with LG. Efficient and FAST! Washes our laundry in half the time of our previous Samsung front-loader.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the machine so far. Receiving the push notifications that the wash cycle is done is quite nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but when using tide pods the casing gets stuck in they detergent tray

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    New Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product, replaced 10 year old unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our sets, our laundry always feel clean and smell good!

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Super Quiet & Cleans Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No vibration at all during spin cycle. Huge upgrade over our prior Samsung,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. The ThinQ is much more beneficial than I thought it’d be. The ability to load the washer and start when I want it to is super helpful. The delay start is ok but the ThinQ takes that up a notch. Only thing I wish is that the door opened the other way. We had to switch are washer and dryer. Not a huge issue though so still 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to its reputation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research before selecting this model. Works as advertised. We downloaded the app to program a drain+spin setting that we use. A tad louder than expected but not a problem if we close the utility room door. Turbo mode works great. The delivery team was professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washy Washy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great. Installation from Best Buy went well. Lots of cycles to choose from. The connected phone app is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Front loader washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my brand new front loader washer and dryer. The features, the efficiency, the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So efficient and does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. It detects and determines how to wash each load based on size and weight.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG washer are awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer it replaces an LG front loader I purchased from Best Buy 13 yrs.. ago,

    I would recommend this to a friend