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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2929 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,929 reviews
  • Rated 4 out of 5 stars

    LG washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large drum fits a queen quilt. Uses very little water but clothes seem to get clean. Normal cycle defaults to turbo mode and washes in 35 minutes. Drying the rubber gasket around the door to prevent mold is a hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loan Kim Tran

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and great product. I bought it to replace my 16 year old LG machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this washer. It also sings, when finished with loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the hours of research!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this amazing washer. It literally does everything but load and unload itself. Smarter than my 11 year old and works 4 times harder. Is fast, almost silent and looks like a jet. I’m also amazed at the price I got it for. Open box was like $400 bucks cheaper and the thing was still wrapped in plastic from the manufacturer. Win win all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this washer so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer! Very easy to use. This is my first front loader and I wasn't sure how much I could fill it, but I can get quite a lot in a single load. The door and plastic around the opening on the machine are wet when a load is done, so I wipe it down with a tea towel and keep it open to reduce the chance of mold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this washer and love the bluetooth/Alexa feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the washer and dryer are very high quality and I really like the fact that they both have so many different settings. The different settings make doing laundry so much easier. I really like the sanitary setting which I feel will make the clothes really clean. The dryer works really well and dries the clothes in a very timely fashion. Both products are also very well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working, cleaning and no issues observed since purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Washes clothes really well and super fast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy again...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great...remove of old washer and installation of new, was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet, and looks nice. Fit in my smallish laundry closet with the stacking kit. Installed/delivered by best buy and they did a good job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not crazy about this washer. I had a Samsung for 10 years and really wanted another Samsung but the detergent dispenser drawer on the Samsung is poorly designed. I went with the LG based on reviews. The first LG(different model than this one) leaked after the first week. So far no leaks or mechanical issues with this unit. The cycles on this washer are confusing and not user friendly. It’s hard to judge which cycle is selected by the light on the dial unless you have on a pedestal and closer to eye level. The turbo wash doesn’t do a great job at cleaning large loads and in fact sometimes don’t smell clean after the “Normal Cycle”. I also feel like the tub is smaller than on the Samsung although they are supposed to be the same capacity. Probably not a big deal to most, but this washer (and dryer) defaults to the normal cycle when turned on and not to the previous cycle used. Something I got used to on my old machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and ease of using this washing machine. The different settings and the chimes when laundry is done. It also looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I have ever used. So efficient and works great with the wifi/app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible at spinning a larger load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous lg was the same size as this midel and a tank. It could wash anything and spin it with no problem. This washer cant handle the larger loads. It washes them fine, but the same bedding i used in my last washer will just error out in the spin cycle. My last washer had zero issue. This one contantly tries to start and stop spinning - their trubalance technology. It’s pitiful. It also feels more cheeply assembled yet costs more. My last one had steel hindges - these are plastic. Unfortunatly, lg is like everyone else. Build it cheaper and charge more. Ill try speed queen next.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Haug. Thank you for sharing your thoughts with us. We understand your concern about the LG Washer (WM4000HWA) model, especially after having a positive experience with your previous LG washer. We strive to provide reliable, high-quality products and ensure a smooth experience.

      It appears that the TruBalance technology may struggle with larger loads, particularly if they aren't evenly distributed. Try redistributing the load for smoother spinning. For more information, visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.

      If you need more help with load balancing or spin cycle issues, feel free to message us on social media @LGUSSupport. We’re here to assist you. ^Juvy LG

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades from 20+ year old units. Night and day difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG BABY!!! :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes cloths..it definitely does the job. and it's very quite. Yes it can fit a king size blanket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Operaror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer as a combo LG for our investment property at a very good price taking advantage of Best Buy Labor Day discounts and when we tested out, we were very surprised with its smoothness and various available settings. We are sure our incoming tenants will be happy to enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Works well and is very efficient. Do it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to use! Bought it a few months ago & cant complain

    I would recommend this to a friend