Customer Ratings & Reviews

First - I missed the fact can only rinse in cold water, there are times I wouldn’t want that. Second - the spin is so high that I literally have to peel my clothes off the interior wall and then they are so horribly wrinkled I have to iron almost everything ! I keep reducing the level of spin but it doesn’t help. I have never had this problem with any other machine. Makes me wonder if when I use the prewash - do the clothes come off the interior wall and get a good regular wash. Third - I am not convinced that the main wash detergent doesn’t flow in to the washer at the same time as the prewash detergent.

Best washer and dryer combination we have owned. It cleans clothes well, especially noticeable when washing whites and provides damp close for the dryer. Extremely quiet!

I absolutely love this washer. It also sings, when finished with loads.

Had to replace our washer after coming home from vacation and discovering our old washer would not spin our clothes. The washer was delivered and installed within 48 hours. Cleans clothes super quick. Very pleased thus far.

Both the washer and dryer are very high quality and I really like the fact that they both have so many different settings. The different settings make doing laundry so much easier. I really like the sanitary setting which I feel will make the clothes really clean. The dryer works really well and dries the clothes in a very timely fashion. Both products are also very well made.

Love this amazing washer. It literally does everything but load and unload itself. Smarter than my 11 year old and works 4 times harder. Is fast, almost silent and looks like a jet. I’m also amazed at the price I got it for. Open box was like $400 bucks cheaper and the thing was still wrapped in plastic from the manufacturer. Win win all day long.

So far so good with this washer! Very easy to use. This is my first front loader and I wasn't sure how much I could fill it, but I can get quite a lot in a single load. The door and plastic around the opening on the machine are wet when a load is done, so I wipe it down with a tea towel and keep it open to reduce the chance of mold.

Works great...remove of old washer and installation of new, was seamless.

Best washer I have ever used. So efficient and works great with the wifi/app.

Large drum fits a queen quilt. Uses very little water but clothes seem to get clean. Normal cycle defaults to turbo mode and washes in 35 minutes. Drying the rubber gasket around the door to prevent mold is a hassle.

Love it!! Washes clothes really well and super fast!

Everything went smooth. Staff went out of their way to help stack our dryer agter washer installed. With the 0% financing, easy delivery and best price we will never go anywhere else

It has been a month since purchasing the washer and dryer and I am very happy with both units! The clothes are thoroughly cleaned and dry every single time!!

Purchased a new LG HE washer and dryer set. The washer wouldn't dispence fabrics softener from the first day it was installed which I thought may be user error even though I have had two other sets dating back to 2012. The dryer just started making a vibration noise. After over an hour and a half dealing with LG tech support they tried convincing me it sounds normal. Then why did the noise just start and why have my other units never sounded like this? They said I would be charged for them to repair my two month old unit that is under warrant. Would not recommend buying LG anymore! Clearly they are now making trash like most of the manufacturers out there and they don't want to warranty their issues

Upgrades from 20+ year old units. Night and day difference

I’m not crazy about this washer. I had a Samsung for 10 years and really wanted another Samsung but the detergent dispenser drawer on the Samsung is poorly designed. I went with the LG based on reviews. The first LG(different model than this one) leaked after the first week. So far no leaks or mechanical issues with this unit. The cycles on this washer are confusing and not user friendly. It’s hard to judge which cycle is selected by the light on the dial unless you have on a pedestal and closer to eye level. The turbo wash doesn’t do a great job at cleaning large loads and in fact sometimes don’t smell clean after the “Normal Cycle”. I also feel like the tub is smaller than on the Samsung although they are supposed to be the same capacity. Probably not a big deal to most, but this washer (and dryer) defaults to the normal cycle when turned on and not to the previous cycle used. Something I got used to on my old machine.

Love this machine and all its features! It’s easy to use and does a great job!! Highly recommend!

This works great. My wife loves it. I would definitely recommend it.

Great! Easy to use! Bought it a few months ago & cant complain

Absolutely love this kine of LG washer/dryer! They work great and last a long time.