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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,996 reviews
  • Rated 3 out of 5 stars

    So far not happy with it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First - I missed the fact can only rinse in cold water, there are times I wouldn’t want that. Second - the spin is so high that I literally have to peel my clothes off the interior wall and then they are so horribly wrinkled I have to iron almost everything ! I keep reducing the level of spin but it doesn’t help. I have never had this problem with any other machine. Makes me wonder if when I use the prewash - do the clothes come off the interior wall and get a good regular wash. Third - I am not convinced that the main wash detergent doesn’t flow in to the washer at the same time as the prewash detergent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the machines is working poperly and the service was great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as expected and very useful for laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the ease of use for both the washer & dryer thanks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine ! Really fast, efficient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our washer after coming home from vacation and discovering our old washer would not spin our clothes. The washer was delivered and installed within 48 hours. Cleans clothes super quick. Very pleased thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer if you're looking for a new one!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. It uses less water than a top-loader, has wireless connectivity that allows it to tell me when a wash cycle is completed, and it is highly rated by Consumer Reports. A+ product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer ever is cleans my clothes super well and it's quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is The Best Buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales staff; knowledgeable and friendly. Love my washer. Waiting on my dryer. I’m a solid customer for Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but when using tide pods the casing gets stuck in they detergent tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. App integration allows you to control washer from your phone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tub Leaking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal tub was leaking - had to return it. The return process was smooth and I ended up buying a higher end model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big selection, Beautiful product, best cost, Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG ThinQ Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only owned for about a month. The wash cycle is very fast compared to our normal washer. Love that it connects to WiFi and notifies us when wash is done and washer needs cleaned. Our old one was an LG as well and lasted 18 years.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had it for a month. So far good. Does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine. It has many washing options and cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Top machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Very happy with it. Simple to use. Looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, selection and expertise. I always buy my appliances from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer...very efficient and works great! Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional service always when making any purchases at this location

    I would recommend this to a friend
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