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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,965 reviews
  • Rated 5 out of 5 stars

    Fabulous replacement for Kenmore product.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent replacement product for failed Kenmore product. Easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, reliable, lots of features, good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer Machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very good quick wash washer machine.it is 15 minutes and water turbo wash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful appliance!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased this washer with the pedestal. We generally purchase Samsung appliances, however after comparing it to the closest Samsung model, we chose to purchase it. We've only had it for a few days now, however so far, it's great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packed with features and big capacity!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd set of LG washer/dryer we purchased over the years moving into a new home. Did not disappoint! The large capacity allows for even a King size comforter to fit. Noticed a big upgrade in the cycles and washing action. Clothes come out clean and free of detergent thanks to improved rinsing action.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, no issues. Quiet and reliable, great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    LG Washer purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Installer not so good. They refused to finish installation because it’s too close to dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good looking washing machine! It washes the clothes pretty fast and since the drum horizontal it drain really easy. I’ve only had it month and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old washer and dryers, these really blow them out of the water! (Pun included) I am happy with these devices and would recommend it especially as the app is so intuitive and helpful! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Very silent and looks good. Overall a great product

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very compact and easy to use but I do wish they had more information on the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New wash....LG rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great. Love seeing the notifications on rhe connected LG tv and the app access. Wasnt glad we had to replace the washer but the prior LG lasted us since 2006 so it was time and LG seem as good today as then...I would reccommend this unit a d we got a grwat Labor Day deal too...delivery guys were the best ever too !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into using tis new washer and it is working great. The mobile application is easy enough to use and keeps you updated on use and reminders to run the tub cleanse. the downloadable cycle is a neat option also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 yr old Samsung blew a drum shock which tore up the front door gasket. The cost of parts was more than half the cost of a new washer. Resaerched that this LG was highly rated and on sale so we purchased it. No problems so far except the door doesn't close as smoothly as the Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and does what is needs to do. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG work of art washer :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new LG washing machine. It is beautiful, as well as elegant looking with so many awesome features. You almost don't even want to use it because it is soooo pretty!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and easy to use. Love all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer - so much so we're looking at a matching dryer. The remote alert feature is great. Our laundry is not on the main floor and it's so much more convenient to just be and to see the status of the wash. Best buy delivery and setup was flawless. In and out without mess or fuss. They didn't even wake the sleeping baby.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible at spinning a larger load

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous lg was the same size as this midel and a tank. It could wash anything and spin it with no problem. This washer cant handle the larger loads. It washes them fine, but the same bedding i used in my last washer will just error out in the spin cycle. My last washer had zero issue. This one contantly tries to start and stop spinning - their trubalance technology. It’s pitiful. It also feels more cheeply assembled yet costs more. My last one had steel hindges - these are plastic. Unfortunatly, lg is like everyone else. Build it cheaper and charge more. Ill try speed queen next.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Haug. Thank you for sharing your thoughts with us. We understand your concern about the LG Washer (WM4000HWA) model, especially after having a positive experience with your previous LG washer. We strive to provide reliable, high-quality products and ensure a smooth experience.

      It appears that the TruBalance technology may struggle with larger loads, particularly if they aren't evenly distributed. Try redistributing the load for smoother spinning. For more information, visit https://www.lg.com/us/support/help-library/front-load-washer-troubleshooting-a-ueub-error-code--20151504643089.

      If you need more help with load balancing or spin cycle issues, feel free to message us on social media @LGUSSupport. We’re here to assist you. ^Juvy LG

  • Rated 5 out of 5 stars

    Fantastic Washer, SideKick Washerand Dryer Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research, we selected the LG Washer, Dryer, SideKick Washer and pedestal based on discussions with LG Tech Support and the Sales Associate at Best Buy. We also had the items delivered and installed through Best Buy and the installers were very professional and did a great job. We are very happy with our purchase.

    I would recommend this to a friend