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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • LG - ThinQ DirectDrive TrueBalance 10 Year Warranty Normal Bedding Sanitary Bright White Perm Press Towels Downloaded True Steam Sanitary Self Clean Consumer Reports RECOMMENDED
  • **Consumer Reports Recommended** Get a laundry upgrade you can feel good about—LG is one of the most reliable laundry brands according to Consumer Reports.* *Consumer Reports does not endorse products or services. --- **Consumer Reports Recommended** LG WM4000HWA After extensive testing and research, Consumer Reports determined this product to be: - TOP PERFORMING - RELIABLE - ENERGY EFFICIENCY **OVERALL SCORE: 86** 0-100 Scale **About CR Washing Machines Testing** - 127 RATED - 35 RECOMMENDED - 1983 HOURS OF TESTING (As of August 2025) **Pros** - Using the Normal cycle the Washing performance is Excellent. - Energy efficiency is Excellent. - Water efficiency is Excellent. - Noise is Very Good. - Vibration is Very Good. **Cons** - Using the Normal cycle the Heat is just Good. - Gentleness is Good. For a full review of this product, please visit consumerreports.org. --- **CR Consumer Reports Recommended**
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The image features a white LG washing machine with a spinning drum. The machine is labeled with the number 10, indicating its capacity. The washing machine is also adorned with a "Most Reliable" logo, suggesting that it is a dependable and trustworthy appliance.
  • LG ThinQ Care: Life is better when your home runs smarter. Download the ThinQ Care App for smart alerts to keep your appliances running smoothly. Usage report: Number of cycles. ThinQ Care is included on eligible models.
  • Alt View 4. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 5. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 6. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 11. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 12. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White.
  • The text on the image reads "I - - I . 1! M NX SORT IT OUT." However, it is unclear what the intended message is, as it does not seem to be related to the image of the laundry room.
  • LG Find the Front Load Washer That's Right for You - WM3400 - 4.5 Cu. Ft. - 8 Cycles - WM3470 - 5.0 Cu. Ft. - 8 Cycles - WM4000 - 4.5 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash® 360° - WM8900 - 5.2 Cu. Ft. - 12 Cycles - Allergiene® Cycle - Built-In Intelligence - TurboWash®
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • LG Front Load Washers video 3 minutes 01 seconds
  • SmartThinQ Demo video 0 minutes 19 seconds
  • TurboWash 360 video 0 minutes 46 seconds
  • LG AI Technology video 1 minutes 20 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence Product Features video 1 minutes 16 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - White

Model:
WM4000HWA
SKU:
6419621
Highly rated by customers for:
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$899.99
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Customer reviews

Rating 4.7 out of 5 stars with 3047 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,047 reviews
  • Pros mentioned:
    Noise level

    great washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, cleans clothes effectively, quiet operation clothes come out undamaged and quite dry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Stellar Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is a front loaded Steel monster. Worthy of every dollar.. Smooth operation and easy to use.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and does what it suppose to. This machine gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet machine. Lots of room. We don't use all the bells and whistles that it comes with.

    I would recommend this to a friend

  • Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that it has different cycles, allergiene etc

    I would recommend this to a friend

  • AMAZING UNIT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a huge improvement from my previous set. Cleans very nice and I have not noticed a moldy smell yet. I have been leaving the door open on the unit to help with this as I feel its the best way to control it.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful, not noisy, excellent capacity for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is Very efficient and super quiet just needs a longer drain hose

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have LG washer at our other house and no brainer to get new one for here, we love it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    LG Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very quiet and does a great job cleaning laundry. Very sleek design wish I had got the dryer as well.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. A bit pricey but totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    New machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. LG makes a good product. Seems to work like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! looks great works better. I'm so happy.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Very good. People that put it in were good too

    I would recommend this to a friend

  • LG Electric Washing Machine With Steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG Electric Front Load Washing machine with steam from Best Buy. It has worked beautifully and Best Buy installed it without a hitch. I did separately purchase a lift/riser so it sits higher.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new appliance! I even got a rebate from my PSO provider

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with smart notifications from the app. The 4.5 cu feet capacity is just enough as well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    New LG washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new LG washing machine. Like the ease of use and touch screen functions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Front load washing machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, runs very well and efficiently.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel

    I would recommend this to a friend

  • Efficient, water-saving washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in drought-stricken California, so I really like how this washer senses the load size so that it uses the appropriate amount of water. I appreciate the various settings, although I don't know why I would want to control a washing machine with my smart phone! I'm always worried that the electronics will wear out much faster than the mechanical parts, but so far, so good.

    I would recommend this to a friend
Page 85, Showing 1,681-1,700 of 3,047 reviews
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