Customer Ratings & Reviews
- Model:
- WM4000HWA
- |
- SKU:
- 6419621
Customer reviews
Rating 4.7 out of 5 stars with 2965 reviews
(2,965 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
I wonderus washing machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Isn’t it wonderus being able to wash your wonderful clothing?! well if you want a wonderful washing machine, walk on over to Best Buy and buy their WonderUs washing machine and carry it home and it will make wonders for you! Wonder why you may ask? Well because it’s wonderful and wonderus!
I would recommend this to a friendRated 5 out of 5 stars
Great washing machine at a good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our washer and dryer were at least 13 years old so when we started having problems with the washer we thought it wise to replace both. We are happy we did. The new washer is not as noisy and our clothes appear to be cleaner than with the old washer. They were on sale so we are happy with the purchases.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Love the smart features, stainless black steel look, and quick washing time.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had an LG before this one whick lasted us about 15 years. This one is sleek, Quiet and hoping to get the same results as the last one.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great, efficient way to use. A little louder than my last, but easy to use and gets big loads of clothes clean, fast.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 3 out of 5 stars
Color not correct
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item is good works fine. I would give the rating based on the marketing of this as black steel color is just a charcoal gray. This is the same color as the other LG but with a black door. So if looking for black pass on this.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Donde esta la installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very handsome machine. It looks great in my garage where it’s been sitting for over a month now FEET away from basement where it should have been installed A MONTH AGO. How does the expression go?.....How many Geek Squads visits does it take to install a new washer or dryer? Answer: 4 & counting
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great product and service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing installation, service was quick, rep very helpful
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does an excellent job. I am happy with my choice!!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 4 out of 5 stars
Good Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product was looking for a washer and dryer with steam option. it makes very less sound when it runs
I would recommend this to a friend Rated 5 out of 5 stars
This is a Great washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful washing machine. I like all of the cleaning options available. The front clean out access is a nice feature.
I would recommend this to a friendRated 5 out of 5 stars
No serious complaints
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic washer with tons of features and efficient washing. The only complaint is the lack of LED light when the door is open and the display is not backlit.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using an old top loader for years this washer is quite the upgrade. It gets my work stains out of my clothes much better than our previous washer. All of the different features for connectivity are neat, not necessary. So far very happy and impressed. Will update in the future if any issues arise.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
LG ThinQ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine works very well. I really like the feature that I could download additional settings.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Washer Dude
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washes clothes great. Gets them nice and soft.....
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy beautiful washer and dryer love it
I would recommend this to a friendRated 5 out of 5 stars
Great for Athletes
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with my new washer! Clothes are smelling fresh, it uses an economical amount of soap, plenty of room and different settings. What I love most about it is it’s ability to make work out clothes smell clean and fresh!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Washer & Dryer Ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it, fresh and clean clothes every time. Washing white horse leg wraps, very dirty, comes back white without bleach! Highly recommend!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
I would recommend this to a friendRated 1 out of 5 stars
Regret This Purchase, No Support for Faulty Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased both the washer and matching dryer. The dryer works great (no complaints there). Unfortunately, the washer has been a nightmare since day one. It leaks from the detergent drawer and floods the floor with water. I reached out to Best Buy within days of purchase, but they offered no support besides telling me to contact LG. LG sent a replacement detergent drawer, but the problem continued. When I contacted them again, I was sent YouTube videos on how to clean the door and seal which has nothing to do with the actual issue. After repeated calls and no real solutions, we’re left stuck with a faulty washer. At this point, I just want to return it and buy another brand. This will likely be my last LG purchase and my last appliance purchase from Best Buy.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Built-In Intelligence - Black Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Amir, thank you for taking the time to share your experience with the LG WM4000HBA washer. We truly appreciate your detailed feedback and understand how important it is for your appliance to function properly from the start — especially when paired with a matching dryer that’s performing well.
It’s clear you’ve made every effort to resolve the issue, from reaching out to Best Buy promptly to working with LG support and replacing the detergent drawer.
Since this concern has persisted despite multiple attempts to fix it, we’d like to investigate your case further and explore a more effective solution. Please reach out to us directly at lgdigitalcare@lg.sprinklrsupport.com so we can take a closer look and assist you more thoroughly.
In the meantime, if you’d like to review product specifications or support resources, you can visit our official page here: https://www.lg.com/us/washers/lg-wm4000hba-front-load-washer.
Thank you again for your feedback — we’re here to support you. -Avril
Rated 5 out of 5 stars
Excellent Washer!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this washer for over a year and love it. Its really good quality for its price and has many programs and options for optimized washing. Big, easy to use and adjusts washing time based off of sensing the load. Definitely recommend!
I would recommend this to a friend






































