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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,965 reviews
  • Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great washer, i feel it cleans better that the other one I had. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My clothes have not been this clean in a while. The old washer was not cleaning very well. Now I love how clean and fast my clothes are washed with this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So clean!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is everything! I love the look, the settings, and the remote capabilities. My clothes are so clean and fresh! You won’t regret having this set!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Average washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a average washer. I only use the normal mode so far. I like how the way it adjust the time based on how many clothes you put into the washer. It's pretty quiet. The cons are it wouldn't recognize the washer in the LG app and it vibrates too much during the wash especially the drying cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer doing the job well done!! Many options and programs to chose, quite, good guality machine, recomand it you ar short, better than loaders on top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean Clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG Washing Machine, my clothes are coming out clean and the unit is so fast and quiet. I make sure I leave the door open between washes as I've heard that its better for the machine to air out between washes. There are so many different ways to wash your clothes that you can customize each wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality front loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG makes quality products and it shows in this unit. Consumer Reports also recommends this front loading washer. It works well, is quiet and I expect many years of service from the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG washer dryer set for our new home is impressive to look at and even more so when in operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with all the features we were looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washing Machine, well priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are brighter and cleaner. The detergent cup is very handy and makes pouring liquid detergent very simple while keeping the floor and machine clean. The machine is pretty quiet, however, you definitely hear the turbo mode. The towel and bedding modes work beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revuew

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 great product one of the best dryers out if you want something quick and fast get this product it is best for you excellent product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, i like the detergent tray. I wish it had a inner light but overall it's great and I could see this thing lasting at least a decade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one ive ever owned. Working great no issues. Besides lg not supporting thin q app any more . On-line features still wort thogh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Lg washer/dryer 17 years ago and they both were still going. I moved and chose not to bring them along. I definitely was purchasing Lg again because I was extremely satisfied with my prior purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new features on this washer compared to my old LG washer. WiFi and turbo wash are great. Washes clothes in less time. App lets you know when washer is done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than sitting pretty… it washes great.. nice and quiet and leaves my clothes almost dry.. and being that I hang dry that’s definitely a plus…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take the first one because it leaked, but have had no issues with the second one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This isn’t about the product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service is terrible, delivery canceled by them day of, was promised compensation after delivery, product was delivered dented I accepted 65$ compensation for that wasn’t a big deal . Later called about delivery compensation they offered 125$ and won’t honor it because I accept the original 65$ no one told me I wouldn’t get both but give me the $125 now but they say “no record of this case” terrible experience with customer service

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Zach. Thank you for sharing your experience with the LG Washer (WM4000HBA) model. We appreciate you letting us know about the delivery and service challenges.

      For this model, one helpful step after installation is to run the Tub Clean cycle before your first use. This helps remove any residue from manufacturing or transport and ensures optimal performance. You can review more details about setup and care here:  https://www.lg.com/us/support/product/lg-WM4000HBA. If further assistance is needed, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so our team can provide tailored support for your unit. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so quiet and works great. I’m loving it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer Looks great, works great, zero complaints! The cloud integration is pretty slick as well. Nice getting push notifications when the cycle is complete

    I would recommend this to a friend