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Customer reviews

Rating 4.7 out of 5 stars with 3048 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,048 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice looking machine.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and stable washer and dryer pair. Fit into a smaller space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first LG and front loader. I like them very much and they look great. Easy to use and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Quiet and Sturdy. Well made Unit. Would recommend it to a friend or family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it and that’s all that matters. Was a good price and they delivered it to my mom’s condo and connected everything in the basement. Couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great quality Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected washer is great — on high spin there is almost no water left in your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new washing machine. Still working on all the cycles. Not sure if I need to connect it to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love our new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this new set. They are very clean looking and soooo quiet. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Had it about 3 months. My first time to try an LG washer & I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very efficient and reliable, esp for first timers having own washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, not so great smart features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this washer for over a month now, and overall I am satisfied with it. My contractor helped set it up and the instructions are pretty straightforward, he mentioned. The number of wash options is promising and I am still exploring all of its functionality. I couldn't connect it to the LG app on my iPhone. I have LG dishwasher, and have it on connected on the app. So, haven't been able to use the smart features. I have tried all different approaches listed online and on LG forum to no avail. I may try to connect down the line. Overall, I am satisfied with the purchase and would recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Smart Front Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great! It is nothing like the stackable dryer we bought with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ringwood, NJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving our new washer. Very efficient and much quieter than the machine it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy LG Washer Great (3 bad ones/Home Depot)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference between Home Depot and Best Buy. I purchased this same washer and received 3 bad washers from Home Depot. I had to return them and order one from Best Buy so that I did not miss the 4th of July sale. Washer arrived with no issues and works fine. Would highly recommend Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updated stackable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older model. I’d say a little louder, but much quicker and seems to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Allergy certified washer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best washer choices I ever made. Originally set to get Samsung washer/dryer since that is what I got for my parwnts and its been a year without a problem. Since I was bundling washer/dryer/refrigerator, Samsung couldnt be that brand due to ice maker recalls. Ended up getting LG which is pretty nice, allergy certified too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. I have had one and always buy the same machine with more features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. Works well. Easy to use. Cleans clothes verry well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DRYER1WHITE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WASHER IS PERFECT SIZE FOR OUR SPACE AND IT WORKS GREAT CLEAN VERY GOOD AND EASY TO USE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is the best I have ever owned. I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wanted an LG washer due to my prior experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this specific model because bedt buy says it has a soak cycle and it doesn't. I do not like the thinq app. You cannot create your own cycles and save them ao im constantly adjusting their preset cycles. It does a very good job of cleaning regardless. Lastly my older LG pedestal will not work with this newer model. There is no conversion kit that I am aware of. Another pedestal is almost $300.

    I would recommend this to a friend