Customer Ratings & Reviews

Washing machine is great but service getting it was extremely poor. First delivered machine was damaged and it took two weeks and three more appointments to get it delivered. Delivery and installation gentlemen were great. Poor communication overall.

A little louder than we're used to from previous unit but not intrusive. Turbo Wash option shortens run time but still provides excellent cleaning.

Hi tech washer, very nice! Love the wifi remote.

LOVE this LG washer & Dryer combo! Quiet & Super efficient. Roomy inside yet not big & bulky outside. This was an excellent purchase!

This is my second front load LG Washer. My first one was purchased in 2005 and I sold it in 2020 when I moved across the country. After 15 years of use it was still like brand new; thus my decision to purchase a new LG front load washer was a no brainer.

Love my purchase so far. I have only had my washer and dryer for a few weeks but all is great!

Great dryer. Been using it for months and it has smart sense to tell me when my ducts need cleaned

Excellent washer , great quality and great programming and energy savings.

Washes well and quickly, but is EXTREMELY LOUD. Every phase of the wash cycle is very loud. Reviews said that this was a quiet machine! You know when the washer is running from every spot in the house, this has never been the case with any of my other washers. Immediately had BEST BUY come out to check on the washer and was told by repairman that this was normal volume from this machine from his experience. Maybe I had a lazy repairman? Would love to hear from owners who have this machine and don’t think it sounds like a small plane has supplanted their laundry room.

I've only used it a couple of times so far, and it's fine. Had no idea it played music at the end of a cycle, which is a nice, if not odd touch.

This is the perfect washer. Great quality you can count on. The washer and dryer set is a fine piece of working art. Love these

We love them! A great purchase for sure. Have recommended them to others many times.

Our first LG washer purchase after GE, Samsung, and Miele experience over many years. LG meets our needs perfectly. Great options for multiple cycles with built in sensing (intelligence). We have not yet tried the steam feature which came with this model.

Great washer and a fan of all LG products ive purchased. Ease of use and very clean looking. Fairly quiet but cleans clothes real nice

The door does not close very smoothly, I'm nervous it could break. Otherwise functions very well.

Excellent washer and dryer! Best I ever had! Everything washes and drys as it should!

Works Great! Easy to use, I’ve had no issues. I have used an old version of these and I have now updated my old ones for these.

While the unit seems to be fine, only weeks later, I am disgusted by Customer Service. Not ONLY was I told to go to different stores during pickup- hours away, I wasn’t given information. The agent sent me ORIGINAL RECEIPT to the WRONG email address. Then said they can’t send me another receipt. Due to their ERROR! So, I’m absolutely appalled at the horrible CS I have received from day one. Now it’s weeks later and they still have horrible CS. Lied to about warranty, paid extra, can’t login to MY account I’ve had for a decade, their fault. I mean, the list goes on and on. If I were to actually win something, it would make this experience worth it. lol. Otherwise, I am EXTREMELY UNSATISFIED. I have sent formal complaints, but apparently they don’t do anything and aren’t even logged. So, yeah. There’s that.

Replacing a 15 year old LG trim with an upgrade with a 5cuft drum.

My new washer is AMAZING it is compact & fits perfect in the area I needed it. I love it. Wash’s very well with a lot of different cycles two thumbs up