Customer Ratings & Reviews
- Model:
- WM4000HWA
- SKU:
- 6419621
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.
This summary was generated by AI based on customer reviews.
LG exceeded expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives a great wash and can hold and clean twice the amount of my old washer. It's fast,efficient and oh so quiet. There is a setting for all your washables and it will handle them. Very pleased with the purchase and the service to install and cart away.
I would recommend this to a friendWasher!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!!! Very happy with the decision of buying it.
I would recommend this to a friendgreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great washer because it doesn't twist the clothes up like top loaders without an agitator.
I would recommend this to a friendGreat item, works perfectly. Very quiet.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG has never failed me. Two TVs, two phones, now washer and dryer. All great.
I would recommend this to a friendGood product LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. I replaced my LG washer with this one and is working great with features that are handy
I would recommend this to a friendSo far, so very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's still only a few loads in, but so far, so good--it's a significant advance in washer technology from its predecessor, but with the assistance of the well-written owner's manual, it's doing all the things correctly and efficiently.
I would recommend this to a friendBeautiful machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% happy about this machine its Very Good brunch and good quality!!!!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect washer to match the dryer set of this combination. Holds one load of 3 people’s laundry.
I would recommend this to a friendShipping bolts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery crew did a good job. Sadly they didn’t remove the shipping bolts on the back of the washer. The first load bounced all over the place. Luckily our neighbor figured out what was wrong. Now all is well.
I would recommend this to a friendLG Dynamic Duo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet operating machines. Love the many wash cycles. These new machines have many options and bells & whistles, can be a little overwhelmed.
I would recommend this to a friend- Pros mentioned:Noise level
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet. Cleans well and quietly. Dries well and quietly.
I would recommend this to a friend Overall good, some minor annoying issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good experience, kept tripping the AFCI breaker in our new home and we had to change to change to a regular breaker. Also it seems to have a super high-pitched noise during some cycles, but washing capabilities and wifi connectivity are great.
I would recommend this to a friendGreat washer for a nice price
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer I am able to wash loads faster and the spin cycle is amazingly quiet. The loudest I have heard the washer be is the water being sprayed during the Turbo Wash. LG's app that allows you to download cycles like gym clothes and denim is a great added feature.
I would recommend this to a friendBest Buy Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with purchase. We have always had good luck with the LG brand of appliances. We like shopping at Best Buy.
I would recommend this to a friendDavid Wilson and Brian great help!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had flooding in basement after install of washing machine. David Wilson and Brian tech came and did re-install. Found other issues he fixed from the first install.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Vicky. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
Excellent washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second LG washer. Again excellent quality and features. We have been using it for about 3 months without any issues. The wi-fi feature is great.
I would recommend this to a friendLeaking water after 3 months of moderate use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after 15 years with no issues with my Samsung set, I decided it is time to refresh my laundry appliances and selected this LG set based on the 4.5 reviews at the time. Don't be foolled by the reviews, it was a mistake getting this LG set. The system is less than 4 months old and I am already having issues with both the washer and the dryer. The washer offers quite a few cycles but we mostly use the normal cycle for regular and the white cycle for the cotton products and towel. The system is less than 4 months old and we noticed water under the washer. It was a mistake getting LG household products,
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Zack. Thank you for sharing your feedback on the LG Washer (WM4000HWA) model. We understand your concern about experiencing issues with a new appliance, especially when you're expecting reliable performance. We strive to provide high-quality products that exceed our customer's needs and expectations. To address the water under the washer, here are a few troubleshooting steps. Check the hoses. Make sure both the inlet and drain hoses are securely connected and free from leaks. Examine the door seal: If there’s any debris or buildup, it could cause water to escape during a wash cycle.
Inspect the drainage system. Ensure the washer is properly draining by checking the drain filter for clogs. For more help, you may visit https://www.lg.com/us/support/help-library/lg-washer-why-is-my-front-load-washing-machine-leaking--1431986512448.
If the issue persists, please send us a private message on social media @LGUSSupport. We will be happy to assist you further and find the best solution for your washer. We appreciate your patience and are here to help improve your experience. ^Juvy
Beautiful color.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great capacity. Beautiful color. Easy to use, Love the steam accessory.
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took me a while to figure out all the cycles and how they handle different items, but now I'm very pleased with how my wash is handled and cleaned.
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uses much less water than my old machine. Clothes come out very clean.
I would recommend this to a friend