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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 2965 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,965 reviews
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for over a month and very happy with the washer. Works well, quiet, and has many options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Works fast and gets clothes clean. Turbo wash is a great way to get laundry done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer on a black friday deal and its amazing! Washes fast and has a lot of extra features and settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this steam washer! Shortly after getting it, my sister had a cat pee on some of her clothes. Ran it through my washer with the steam cycle and completely odor free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love LG products. This washer has been no different. Lots of wash options, including steam & turbo wash. Turbo wash is great. Cuts was cycle in half. My wife does wish the glass on the door was clear. She likes to see the washer working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer, easy to use, very quite during wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It’s quiet and things I’ve washed are cleaner and the fabric is less stressed. I had to use an old upright agitator machine for a variety of reasons. Many settings to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer, no upright agitator to rip up the more delicate items, a great spin speed to get the towels and blankets drier, intelligent programming interface, all in all a great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG - 4.5 Cu. Ft. High-Efficiency stackable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the washing feature choices, especially the sanitizing feature. I do not like the bending . I would recomend this item for the younger generation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pictures are not accurate.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after looking at the photos on Best Buy's website that showed the bottom completely covered by a panel. When the washer arrived it had no such panel meaning the washer is not protected from mice/rats/vermin that might enter our garage. It's an appalling oversight to show inaccurate pictures of the appliance.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Henry. Thank you for taking the time to share your experience with the LG Washer (WM4000HWA) model. We understand your concern about the discrepancy between the product images and the actual washer you received. We strive to provide accurate product information to our valued customers prior to purchase. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please reach out to us on social media @LGUSSupport. We're here to help find suitable solutions with you. ^Juvy LG

  • Rated 5 out of 5 stars

    Upgrade to front load with large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to complete a set for my Son. He is getting used to having a large capacity washer and so far loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washing machine. I like how it works well with my LG Tv and tells me when the Walker had finished. The size fit perfectly through the door frame with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and does a good job with cleaning. I like the 15 minute quick wash feature which allows for items that aren't very dirty. The machine does an excellent job of getting a lot of moisture out and has multiple spin settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washer a few weeks ago. Set up was fast and easy. I wash clothes 2 times a week, bedding and towels once a week. This washer does an amazing job, no matter how large or small the load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Technology at its best !!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Technology at its best - Perfect partner for Home Automation needs and the steam wash performance is awesome. Really glad to have LG Smart Front load washer as my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’ve only had it a month, I must say this washer is like a miracle. It gets everything super clean — cleaner than any commercial or consumer machine I’ve ever used — in 29 minutes. Great design with attractive colors and layout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer overall great cleaning on big loads..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our LG machine. Highly recoment getting the pair. We use th ThinQ app for all of our LG products and works geat. Also can be added to Alexa! Only downside, this bad boy is extremely heavy. Recomend the free installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love my LG washer this id my 2 nd one i purchased lasted me 18 years now Im buying the dryer ti match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done, Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done, Best Buy kept us abreast of all delivery details.

    I would recommend this to a friend