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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • "Get laundry appliances you can count on - LG is one of the most reliable lines of home appliances according to Consumer Reports. CR Consumer Reports RECOMMENDED LG WM5500HWA. After extensive testing and research, Consumer Reports determined this product to be reliable, energy efficient, and a top performer in their washing machine tests. Our testing included over 182 hours of machine operation, and we evaluated various factors such as washing performance, energy efficiency, and overall reliability. Based on our findings, we recommend this product for its excellent performance and reliability."
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • The image features a large stainless steel washing machine, which is a part of LG's line of appliances. The machine is designed with a large drum and a door, making it a reliable and efficient appliance. The washing machine is also recognized as America's most reliable line of appliances, as it has been awarded the 2023 Good Housekeeping Seal.
  • The image features a washing machine with a digital display that shows the word "Normal" on it. The machine is designed to handle mixed loads and cotton or linen fabrics, and it uses built-in intelligence to automatically select the appropriate cycle for the user. The machine also has built-in sensors that detect fabric type and soil level, allowing it to choose the best wash setting for the user.
  • The image showcases a modern washing machine with a sleek design and digital dial controls. The machine is equipped with various features such as Normal, Mixed loads, and cotton or linen fabrics. It also has a spin cycle, soil sensing, steam cleaning, and fresh care options. The machine has a temperature control and a delay start feature, making it convenient and user-friendly. The design of the washing machine is streamlined and flat-front, giving it a contemporary and stylish appearance.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top. The towels are neatly folded and stacked, creating an appealing display. The advertisement suggests that the mega capacity of the towels and pillows allows for more room to do laundry in fewer loads, making it more convenient and efficient.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 10 LG o - ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • LG ThinQ LC - 4.5 CU. FT. 100o O IX Mega Capacity Modern Design & Digital Dial Control Built-In Intelligence ThinQ App & ThinQ Care
  • The image features a large LG washing machine with a smartphone in front of it. The smartphone is displaying a ThinQ Care app, which is designed to help users monitor and maintain their appliances. The app provides smart alerts and usage reports to ensure that the appliances run efficiently and smoothly. The app is available for download on eligible LG models.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 31. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 32. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 33. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 34. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 35. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 36. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Washer & Dryer with Informative LCD Digital Dial Video video 0 minutes 28 seconds
  • LG Washer & Dryer with Smart Pairing Technology Video video 0 minutes 25 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM5500H_A 4.5 cf Front Load Washer Product Features Video video 1 minutes 11 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

Model:
WM5500HVA
SKU:
6529912
Highly rated by customers for:
$1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 552 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cleaning performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity, high quality, and sleek design. However, some customers have expressed concerns regarding the control panel, the start button's responsiveness, issues with installation, and the readability of the display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 92 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Excellent Washing Machine - Highly Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Easy to use, very quiet, lots of room for bulky items, get's clothes clean in half the time as my old washer. Extremely happy that we made this purchase!

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    LG 4.5 Cu ft HE Front Load Washer with Steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple interface that is easy to use. Great options. If you are willing, can setup the order of what options you use the most. Clothes are cleaner than my previous front loader. Super quiet and so much faster than my previous front loader too! Haven't used the steam feature yet. Love the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It has nice and easy features, Very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Sleek & Easy-to-Use Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this LG washer. It has a sleek and contemporary design and is incredibly easy for any user (tech savvy or not) to use. The wifi connectivity makes it super convenient for wanting to know when your cycles are done, and it is very easy to clean. Highly recommend this machine for anyone seeking a new washer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a smart front-load Washer. At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha LG

  • Pros mentioned:
    Capacity, Ease of use

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and large capacity washer and dryer. We are a family of four and after 1 year of heavy use have no issues. Easy to use.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Smart/modern washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very easy to setup and install yourself. Online/app features are a great bonus. Very quiet and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Perfect new Tech Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new tech for Washer. The washer looks very sleek and modern. Fits perfectly in my new construction home, and is very easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Excellent Washer and Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and easy to use, efficient and superior to previous models

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed washer myself, very simple no problems at all. Washer very quiet, very fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    You got to get this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are going to love this! So easy to use and you can get a load done in 15 min!!! You know how many times my kids needs something that is dirty and we have an hour!! This is the best purchase I have made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    LG Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very easy to use and i love the sleek look. Also very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Very good deal all things considered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, good price for what it is and definitely an upgrade from the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg washing machine is working great so far love the easy knob.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Great Design, Functionality and Ease of Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my unit for a month but so far so good. Easy to use, had zero issues so far. And we installed it ourselves. Best Buy was unsure about it fitting down my basement stairs so we opted to do it ourselves. Fit fine and no damage. The design is beautiful, the dial control is easy to use, and I don't have 25 different settings to figure out. My clothes come out clean and I love it. Runs quiet and I get notifications on my phone to move the laundry to the dryer. Overall liking it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Excellent Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I watched/read a lot of reviews prior to purchasing a washing machine. Although I feel I’m very techie, I was hesitant to this model due to there being no buttons, but my wife liked the looks the best. It was easy to install and set up. It cleans well and I enjoy all of the options annd notifications available through the app. I could not be happier with the purchase. I highly recommend this product. My home is slowly converting to LG Electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Beyond what I was hoping for.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had it for a couple of weeks, but it is easy to use, quiet, and gets the job done. It is also very well designed and is aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Great washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer performs very well. It is quiet and a normal load on cold takes only 30 minutes to complete. There are multiple settings to choose from and you can program your favorite setting to default each time you wash clothes. It is very easy to choose other options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LG Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchase LG washing machines. I recently was in the market for a new machine and the price on this was within my budget. I was very skeptical on the dial for choosing a cycle but it is very easy to use. It also does a great job with the spin cycle…my clothes seem almost dry when they come out of the wash so it really helps to cut back on drying time. I also enjoy using it with the app, and I love the reminder to run a cleaning cycle on the tub. I would recommend this washing machine to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is excellent! Easy install and easy to use. Washer is very efficient and my clothes smell fresh and clean every time no matter if it’s my work clothes, gym clothes or everyday wear.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Happy with this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, easy to use, so far easy to keep clean. A variety of settings allows for quick washes when needed or deep cleaning.

    I would recommend this to a friend
Page 1, Showing 1-20 of 92 reviews
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