Customer Ratings & Reviews
- Model:
- WM5500HVA
- |
- SKU:
- 6529912
Customer reviews
Rating 4.7 out of 5 stars with 532 reviews
(532 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Start button
Rated 4 out of 5 stars
Good washer but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer! Have had for about one month. Only reason I gave it 4 stars instead of 5 is that the start button doesn't always start on the first try. Have to push it multiple times to get it going.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything about this washer! It is easy to use, efficient , and saves water. I have applied for a rebate through Water Smart LA, and since it is on their list I'm expecting to be approved. I bought it on fthe Fourth Of July sale, so the value for my money is great.
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Drying machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality… works 100 percent good It’s a good brand.
I would recommend this to a friend Rated 5 out of 5 stars
Controls are well designed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are well designed and easy to use. Even when machine is powered off the choices are easy to read. Also my sheets are less tangled than in my old machine. And it is a good value.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
I would recommend this to a friendRated 5 out of 5 stars
Great new LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine which is replacing the LG I bought 10 years ago. The new one is almost the same size and fits on the platform I bought 10 years ago. The new machine has some great new features such as telling you when to run a tub wash cycle.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
LG products performance is excellent.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is awesome it has a WiFi control from your mobile phone. Performance was excellent quiet and does the job as intended and exceeded our expectations we should have bought this a long time.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Big washer for small money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this LG washer because I like its smart features: remote start, user-adjusted cycle, remote monitoring, etc. The washer is big enough to wash once a week for the family of 4. Also I like the newest update which allows to change the end-of-cycle melody :)
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Sally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this washer. Has a larger capacity, offers more wash cycle choices and with the pedestal it is so much easier for me to load and unload. So glad I purchased this washer.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Extremely happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product, Works like a charm. Love it so mucj
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer, has so many great features and it washes in less time.
I would recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my LG washing machine. I love the many features and would recommend to anyone purchasing a washing machine.
I would recommend this to a friendRated 5 out of 5 stars
LG washer 10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely the best washer I ever had and love the color and all the cool features it has..
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Smart washing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a spacious washer! I love the different settings on the machine and the smart sense feature it has to decide how much time is needed to wash your clothes!
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you so much for taking the time to leave us a 5-star review. Your feedback means a lot to our team! ~Anthony
Rated 5 out of 5 stars
A very effective washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, compared to other washers. I like that you can add 3 extra rinse cycles, because my biggest complaint about frontloaders is that they don't use enough water to get the detergent out. This one has a lot of cycle customization options. With TurboWash 360 mode, it sprays the clothes from the front while rotating, and you can see it really does get the clothes wet, soapy, and well-agitated. It works well. The only issue is we had to exchange the first one, because it had a dislodged filter chamber, but the second one is fine.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I would recommend!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great! Cleans the loads really well and doesn’t use a lot of water.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
New Washer - Capacity Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New washer bought in combination with dryer were put to use right away. Very easy to use, options for wash cycle should cover everything you need to clean.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer! Delivery team was on time, professional, very quickly completed the job and removed all packaging materials
I would recommend this to a friend- Pros mentioned:Quality
Rated 5 out of 5 stars
Delivery review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality washing machine, love it. Slick delivery, no problems. Cordial delivery men, and on time. I love your great customer service. Thank you.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
I would recommend this to a friend Rated 5 out of 5 stars
Very goo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel Model
I would recommend this to a friendRated 4 out of 5 stars
Who Needs an Online Washing Machine?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer has so far performed acceptably. The good news is that it *can* be operated satisfactorily, but in a less than full option mode - unless one opts to hook up to an internet connection (I’m avoiding that, just in case the power company somehow gains remote control to limit its use during peak hours). While “steam” is mentioned as a feature, mention of its use in the tub cleaning cycle is all that is mentioned in both the paper and online manual, so it is of limited use without further explanation. Custom cycles are also promised for “app” users, which I have also declined. Would have much preferred a “non-connected” washer at a reduced price. Proper washer operation is complicated, so plan to spend several hours reviewing the incomplete manual, and multiple loads to play with the many variable setting options. It will eventually become more clear, but the learning curve is pretty steep. Or just use the default “normal” setting for everything. All this complexity is likely to result in expensive future repair bills - if it is indeed repairable vs disposable. But it definitely does a better job than the S@msung it replaced.
This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White
No, I would not recommend this to a friend









































