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Customer Ratings & Reviews

  • Front. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • "Get laundry appliances you can count on - LG is one of the most reliable lines of home appliances according to Consumer Reports. CR Consumer Reports RECOMMENDED LG WM5500HWA. After extensive testing and research, Consumer Reports determined this product to be reliable, energy efficient, and a top performer in their washing machine tests. Our testing included over 182 hours of machine operation, and we evaluated various factors such as washing performance, energy efficiency, and overall reliability. Based on our findings, we recommend this product for its excellent performance and reliability."
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • The image features a large stainless steel washing machine, which is a part of LG's line of appliances. The machine is designed with a large drum and a door, making it a reliable and efficient appliance. The washing machine is also recognized as America's most reliable line of appliances, as it has been awarded the 2023 Good Housekeeping Seal.
  • The image features a washing machine with a digital display that shows the word "Normal" on it. The machine is designed to handle mixed loads and cotton or linen fabrics, and it uses built-in intelligence to automatically select the appropriate cycle for the user. The machine also has built-in sensors that detect fabric type and soil level, allowing it to choose the best wash setting for the user.
  • The image showcases a modern washing machine with a sleek design and digital dial controls. The machine is equipped with various features such as Normal, Mixed loads, and cotton or linen fabrics. It also has a spin cycle, soil sensing, steam cleaning, and fresh care options. The machine has a temperature control and a delay start feature, making it convenient and user-friendly. The design of the washing machine is streamlined and flat-front, giving it a contemporary and stylish appearance.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top. The towels are neatly folded and stacked, creating an appealing display. The advertisement suggests that the mega capacity of the towels and pillows allows for more room to do laundry in fewer loads, making it more convenient and efficient.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 10 LG o - ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • LG ThinQ LC - 4.5 CU. FT. 100o O IX Mega Capacity Modern Design & Digital Dial Control Built-In Intelligence ThinQ App & ThinQ Care
  • The image features a large LG washing machine with a smartphone in front of it. The smartphone is displaying a ThinQ Care app, which is designed to help users monitor and maintain their appliances. The app provides smart alerts and usage reports to ensure that the appliances run efficiently and smoothly. The app is available for download on eligible LG models.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 15. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 18. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 19. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 31. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 32. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 33. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 34. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 35. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 36. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM5500H_A 4.5 cf Front Load Washer Product Features Video video 1 minutes 11 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

Model:
WM5500HVA
SKU:
6529912
Highly rated by customers for:
Your price for this item is $649.99
The comparable value price is $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 532 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 532 reviews
  • Pros mentioned:
    Capacity

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting used to it and learning some things. Best Buy sales told me several things that I needed to know and am using them. Also tech installer told me about the way I should use the washer. Thanks for all the info.

    I would recommend this to a friend

  • Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing the ai function really gets the cloth clean and removes smells that the old washer couldn’t.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is soo good quality I really like Thank you best buy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Clothes are cleaned perfectly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes beautifully. Love the many choices of cycles. Easy to clean the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Another Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. We replaced a similar Samsung that failed after two years. This occurred twice with Samsung. My daughter suggested we try LG as she has had great success

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for only two months and really like it. It washes clothes super fast and with very little soap. We usually use the AI setting that detects the size of the wash load and adjusts itself. A typical wash is under 1/2 hour. It also does a great job at spinning the clothes so our dryer works less hard and for shorter times. It’s a little annoying to dry the seal and leave the door open when we are done using it but we don’t want any mold/mildew issues. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Great washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far, clothes come out fresh and the app is nice to let you know when the cycle is complete. It did take quite a few tries to pair the washer in the app.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Marissa. We're glad to hear that it has meet your expectations. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. ~Anthony LG

  • Value for Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right value for money! the whole process went smooth!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    For Better Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are walking around in clothes that have been dirty before. A milestone for life. Before LG and After LG..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    smart front load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer. The washer is easy to use and cleans clothes gently, but very well. I also like the LG ThinQ link that allows me to monitor the cycles and know when the washer is done.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Thoroughly pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, easy to use and delivery occurred at the scheduled time.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    A glorious machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is perfect… many options for different kinds and sizes of loads.. does a great job with delicates as well as bedding..quiet and beautiful to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Amazing washer.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be my favorite washer I've had. It's quiet, efficient, lots of features to clean my clothes and it looks great. Install was easy and it's been working amazingly since. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    So many options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Easy to use with so many options. Putting clothes in and taking them out is breeze, especially when you’re short

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. It is larger than expected once it was installed, but that’s what enables it to do such large loads.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Top of the line washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty amazing actually. I wanted something quiet and elegant looking and that's what I got. Really happy with my purchase.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thanks for the praise for your 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360. #LifesGood when exceptional cleaning performance meets a modern design- Enjoy the Turbowash 360 feature, which allows for a more complete clean in less time and the Graphite Steel finish! ^Chris LG

  • Pros mentioned:
    Cleaning performance

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products works as described. Salesman was great and provided important information.

    I would recommend this to a friend

  • LG 4.5 Cu Ft Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great purchase on the LG open box purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right washer the best choice the best very quiet smoove i love the inside light Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Lg washer dryer combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works way better than our old machine love the Lg interface that lets u know when its done.

    I would recommend this to a friend
Page 13, Showing 241-260 of 532 reviews
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