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  • Front. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • "Get laundry appliances you can count on - LG is one of the most reliable lines of home appliances according to Consumer Reports. CR Consumer Reports RECOMMENDED LG WM5500HWA. After extensive testing and research, Consumer Reports determined this product to be reliable, energy efficient, and a top performer in their washing machine tests. Our testing included over 182 hours of machine operation, and we evaluated various factors such as washing performance, energy efficiency, and overall reliability. Based on our findings, we recommend this product for its excellent performance and reliability."
  • Left. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 1. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • The image features a large stainless steel washing machine, which is a part of LG's line of appliances. The machine is designed with a large drum and a door, making it a reliable and efficient appliance. The washing machine is also recognized as America's most reliable line of appliances, as it has been awarded the 2023 Good Housekeeping Seal.
  • The image features a washing machine with a digital display that shows the word "Normal" on it. The machine is designed to handle mixed loads and cotton or linen fabrics, and it uses built-in intelligence to automatically select the appropriate cycle for the user. The machine also has built-in sensors that detect fabric type and soil level, allowing it to choose the best wash setting for the user.
  • The image showcases a modern washing machine with a sleek design and digital dial controls. The machine is equipped with various features such as Normal, Mixed loads, and cotton or linen fabrics. It also has a spin cycle, soil sensing, steam cleaning, and fresh care options. The machine has a temperature control and a delay start feature, making it convenient and user-friendly. The design of the washing machine is streamlined and flat-front, giving it a contemporary and stylish appearance.
  • The image features a stack of white towels and pillows, with a basket of towels placed on top. The towels are neatly folded and stacked, creating an appealing display. The advertisement suggests that the mega capacity of the towels and pillows allows for more room to do laundry in fewer loads, making it more convenient and efficient.
  • LG ThinQ | ThinQ Care WASH OR DRY FOLD REPEAT 10 LG o - ThinQ App & ThinQ Care Get more with the app Use the ThinQ app to operate your washing machine and get proactive alerts. Keep your appliances running smoothly with ThinQ Care.
  • LG ThinQ LC - 4.5 CU. FT. 100o O IX Mega Capacity Modern Design & Digital Dial Control Built-In Intelligence ThinQ App & ThinQ Care
  • The image features a large LG washing machine with a smartphone in front of it. The smartphone is displaying a ThinQ Care app, which is designed to help users monitor and maintain their appliances. The app provides smart alerts and usage reports to ensure that the appliances run efficiently and smoothly. The app is available for download on eligible LG models.
  • Alt View 13. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 14. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
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  • Alt View 16. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 17. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
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  • Alt View 20. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 21. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 22. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 23. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 24. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 25. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 26. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 27. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 28. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 29. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 30. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
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  • Alt View 35. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • Alt View 36. LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel.
  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • BBY Overview - LG Front Load Laundry Digital Dial video 1 minutes 33 seconds
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • LG Laundry Digital Control Knob Video video 0 minutes 16 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • WM5500H_A 4.5 cf Front Load Washer Product Features Video video 1 minutes 11 seconds

LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - Graphite Steel

Model:
WM5500HVA
SKU:
6529912
Your price for this item is $929.99
The comparable value price is $1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 518 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360's cleaning performance, ease of use, quiet operation, and large capacity. Many appreciate its sleek design and the numerous features it offers. However, some customers have expressed concerns regarding the readability of the display, the installation process, and the control panel's user-friendliness. A few also mentioned challenges with the start button.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 518 reviews
  • Pros mentioned:
    Cleaning performance

    Gentleman at counter was very helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Had to adjust somethingbecause of being different than last machine, but needed to be done know matter what i bought.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. We have preferred a top load washer in the past, but have been very happy with this front load. It does a great job and is very efficient (wash times are much faster).

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Julian

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the washer n dryer, this is the best purchase ever on washer n dryer. Love everything about them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    LG washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg washing machine is working great so far love the easy knob.

    I would recommend this to a friend

  • Tear in Gasket, Refused Return, No show Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with a tear in the gasket. BestBuy refused to accept the return since we realized the tear after 15 days. Waiting for a technician to change the gasket for three weeks. They scheduled someone, did not show up. When I called, he said he did not get the repair request. Apparently, he is THE ONLY TECHNICIAN FOR WARRANTY REPAIR IN THE AREA, and he comes to my city only on Fridays. Before every Friday, I tried to make sure that he would come, but no no-show. When I called him in frustration, he said that he was doing us a "favor" and I should complain to LG. Constantly wrote to the customer service. Today, I learned that they are still looking for someone to repair our washing machine, which we used only 10 times. Told to follow up in 3-5 days. I WILL NEVER EVER BUY ANY LG PRODUCT AGAIN, AND I WILL NOT BUY ANYTHING FROM BESTBUY. Note: I wrote this review before but it was not published.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thanks for sharing your experience with the LG 4.5 Cu. Ft. Smart Front Load Washer. We understand how important it is to receive timely and reliable service, especially when dealing with a new appliance. Your feedback highlights a situation that deserves attention, and we appreciate you taking the time to share it.

      If you'd like to connect directly or provide more details, feel free to send us a DM at @LGUSSupport. You can also explore helpful resources on our official site: https://www.lg.com/us/support

      We’re here to listen and help however we can.-Junel LG

  • Happy with our purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it - the color, the features - love that it lights up inside - so far, so good, been running great! Made sure to get a silicone mat to keep the top clean and scratch-free.

    I would recommend this to a friend

  • Invest in LG's Washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the 30 day mark, I have been very satisfied with the LG washer and dryer, so far. The LG washer is known for its quality and innovative features, and at this point in time, my experience has been great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a product that you are satisfied with. At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha LG

  • Washer and dryer set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great customer service and support. Best Buy staff is excellent will always do their best to ensure customer satisfaction

    I would recommend this to a friend

  • Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was never a fan of LG products, but gave this one a shot due to reviews and it is well worth it. Washer/dryer stack fits perfectly in my small laundry room. Works great and actually cleans my clothes very well! Def recommend this product.

    I would recommend this to a friend

  • Get Data on Wash Cycles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not just a washing machine… this AI that gives you all info about your wash cycles and ways to maximize your washing!!! Get it ASAP

    I would recommend this to a friend

  • Adulting right of passage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much like the drier they look great and perform much the same clothes and towels come out noticeably softer and fluffier

    I would recommend this to a friend

  • Stable and powerful! Intelligent too

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stable and a good product!!the AI feature so far is great! Cold have been more silent

    I would recommend this to a friend

  • Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new LG washer! My laundry is cleaner now than with my old washer. Very happy with my purchase.

    I would recommend this to a friend

  • Happy Washing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised how quick it washes the laundry. So far been around 35min to 1hr. Very happy with it.

    This review is from LG - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and TurboWash 360 - White

    I would recommend this to a friend

  • LG Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new dryer as it alerts me when it’s done through phone app and Alexa. I also like the idea that it even tells you when to clean the lints, pretty awesome.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai. LG

  • We made a great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and the finish is beautiful. Lots of options for all the different loads of laundry you’d want to do!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey, OliviaB! We’re jumping for joy that you are a part of the LG family! Thank you for sharing details on the amazing features and abilities the LG - 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 possesses! Your opinion is highly valuable to us and keeps us at the forefront of ideas for making our products easier to use. Keep enjoying it, and thank you for choosing LG for your laundry needs. ~Rita LG

  • LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Highly recommend the entire set.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for the high praise for your 4.5 Cu. Ft. High Efficiency Front Load Washer. We're loving the enthusiasm in your review and appreciate the recommendation! Please be sure to perform the tub clean cycle as often as recommended by your owner's manual! Should you need support, please contact us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. Happy suds'ing! LG

  • Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer I am very glad and happy to buy this product

    I would recommend this to a friend

  • Bad product + bad customer service from LG.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke multiple times in 6 months time. LG sent technicians to repair it twice and the vibration sensor error continues to break the spin cycle. Technician gave up the third time and asked LG to resolve it. LG is adamant on repairing it again. Such a terrible experience and I will never buy an LG product.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Anoop. Thank you for sharing your experience with us. We understand your concern about dealing with repeated issues with your LG Washer (WM5500HVA) model, especially after multiple repairs. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
      As a next step, we recommend performing a manual reset of the unit by unplugging it for 10 minutes to allow the system to reboot. This can sometimes help clear out persistent error codes. For more information, you may visit https://www.lg.com/us/support/help-library/lg-washer-error-code-list--20150140270078.

      Please send us a private message on social media @LGUSSupport so we can assist you further and explore other solutions to get your washer working properly. We are committed to finding a resolution for you and appreciate your patience as we work together on this. ^Juvy LG

  • Extremely bad geek squad installation of product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys did not know how to install. After multiple bad reviews, we got a call and to do another group to install the washer. They showed so busy, did not run. Single cycle, when i called the geek squad team just blew me away saying delivery guys on vacation

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for reaching out and sharing your experience with the LG Washer (WM5500HVA) model. We appreciate your feedback and regret hearing about your poor installation experience with our Geek Squad team. We understand the frustration and inconvenience this must have caused you and want to assure you that we take your concerns seriously. Please be assured that we are taking the necessary steps to rectify the situation and improve our installation processes.


      If there is anything else we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and ensure your satisfaction with our products. ^Juvy LG

Page 3, Showing 41-60 of 518 reviews
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