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$1,449.99

Customer reviews

Rating 4.7 out of 5 stars with 552 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers frequently mention the excellent cleaning performance, quiet operation, and ease of use of the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer. Many appreciate the large capacity, high quality, and sleek design. However, some customers have expressed concerns regarding the control panel, the start button's responsiveness, issues with installation, and the readability of the display.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 470 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Excellent Washing Machine - Highly Recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Easy to use, very quiet, lots of room for bulky items, get's clothes clean in half the time as my old washer. Extremely happy that we made this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Super efficient, awesome LG washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer as a set, and when it was delivered...I wouldn't wait to use it! I am a pet owner, and I washed my first load of personal laundry. I noticed that the washer had a deep clean quality, and my laundry came out nice and clean....so I washe the dog blankets in the second load. The results were noticeable right away. All the dirt, dog hair, and dog odor were gone! I was very surprised! I most definitely recommend investing in this wahing machine! It is also a quiet, smooth running machine! I have owned my washer for a little over 1 month...and I am happy with it thus far...I feel I invested my money well! Thank u Best Buy! Ur awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    LG 4.5 Cu ft HE Front Load Washer with Steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple interface that is easy to use. Great options. If you are willing, can setup the order of what options you use the most. Clothes are cleaner than my previous front loader. Super quiet and so much faster than my previous front loader too! Haven't used the steam feature yet. Love the color too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Wonderful washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG - 4.5cu washer was introduced by the Best Buy's saleman. He explained all the details of the washer and we finally decided to buy it. After 1 month of using, the washer is easy to use, large capacity, quiet, high efficiency and the clothes are super clean. I highly recommend this washer. Beside that, I am happy to give 6 stars ****** to the saleman who recommended this item to us. :)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is great. Modern, full of technology, and does everything it needs to do efficiently. Only dissappointment was with the contractors bestbuy sent to install. Initially it was a horrible experience, as they were not professional at all and didn’t do the installation at all, but left a mess. Than bestbuy sent a different group to complete the install. Without that incident this would’ve been perfect. But the product is great.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We really appreciate the details you've shared with us about the areas where we can improve. We work continuously to improve the quality of our products and services that drive customer satisfaction. We value your suggestion and this will be considered for our continuous improvement. ~Tanisha LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG 4.5 Cu. Ft. High-Efficiency Smart Front Load Wa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the **LG 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and TurboWash 360 in Graphite Steel**, and it has been a fantastic addition to my home. The sleek **graphite steel** finish gives it a modern, premium look that enhances my laundry space, but the real magic is in its performance. The **TurboWash 360** feature is incredible—it significantly cuts down on wash time without compromising cleaning power. Even with a full load, my clothes come out spotless and fresh in record time. I also love the **steam function**, which is perfect for getting rid of allergens and deep-cleaning fabrics. The washer is both **energy-efficient** and **water-saving**, so I feel good about reducing my environmental footprint. The **large 4.5 Cu. Ft. capacity** easily handles bulky items like comforters, which is a huge plus. The **smart features** are a game-changer, too. The ThinQ app allows me to start and monitor cycles from my phone, making laundry incredibly convenient, especially on busy days. Overall, this washer delivers exceptional cleaning, efficiency, and ease of use. I highly recommend it to anyone looking for a high-quality, feature-packed washer that makes laundry day a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money, best product does best work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the LG 4.5 Cu. Ft. High-Efficiency Smart Front Load Washer in Graphite Steel, and it’s been a fantastic addition to my home! Design & Build Quality: The sleek graphite steel finish adds a touch of elegance to my laundry space. The compact yet spacious 4.5 cu. ft. capacity is perfect for my family’s needs, handling everything from small loads to bulky blankets with ease. Performance: The TurboWash 360 feature is incredible—it drastically cuts down on washing time without compromising on cleanliness. Even heavily soiled clothes come out spotless. The steam feature is an added bonus, especially for sanitizing and refreshing items like bedding and towels. Smart Features: This washer is packed with smart technology. I love being able to control and monitor it through the app on my phone. The notifications for completed cycles are super helpful, and the troubleshooting feature saves time by identifying issues quickly. Energy Efficiency: This washer is impressively efficient. It uses just the right amount of water and energy for each load, which is a big plus for reducing utility bills. Noise Level: It’s incredibly quiet during operation—no more noisy distractions, even when running high-speed spin cycles. Value for Money: At $999.99 (especially with the $300 discount and the $100 gift card promotion), this washer is worth every penny. It’s an investment that combines cutting-edge technology, high performance, and a stunning design. Overall, this LG washer has exceeded my expectations. If you’re looking for a reliable, efficient, and stylish upgrade for your laundry room, I highly recommend this model!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It has nice and easy features, Very quiet as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek & Easy-to-Use Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this LG washer. It has a sleek and contemporary design and is incredibly easy for any user (tech savvy or not) to use. The wifi connectivity makes it super convenient for wanting to know when your cycles are done, and it is very easy to clean. Highly recommend this machine for anyone seeking a new washer.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your glowing review and recommendation! We’re thrilled to hear that our team exceeded your expectations in providing a smart front-load Washer. At LG, We strive to deliver professional and efficient service to all our clients. We truly appreciate your kind words and look forward to working with you again in the future! ~Tanisha LG

  • Rated 5 out of 5 stars

    Lg washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far has cool features I would recommend so far

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Beautiful LG washer and dryer, and great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG washer and dryer set! Absolutely beautiful. I also love all the features and things you can do with the app. It is also connected to my Alexa echo dots. The washer and dryer both work very well, and I haven’t had any problems or anything. Initially getting them connected to my wifi took a little time, but it worked. And I’ve had them connected since day 1. I am a fan of the little jingles that play when the load is finished. 10/10 would recommend. Great quality and great aesthetics, fit perfectly into my new apartment’s laundry room [this was my first time having to purchase a washer and dryer of my own]. I will have these for several years to come!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Dream Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a dream!! it has so many different options for cycles. It is beautifully big drum for washing and it is stackable, so I absolutely love it. Machine is quiet and does a wonderful job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    IN LOVE WITH OUR NEW WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the move we needed to make. Capacity is big enough for our family, love the notifications are sent to our phone, and the customization options for washing settings is great. LOVE LOVE LOVE

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Smart/modern washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very easy to setup and install yourself. Online/app features are a great bonus. Very quiet and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect new Tech Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new tech for Washer. The washer looks very sleek and modern. Fits perfectly in my new construction home, and is very easy to use. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Washer and Dryer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very modern and easy to use, efficient and superior to previous models

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Purchase - Worth the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective at cleaning with great features! The phone notifications when I forget to take something out of the washer has saved me more than once from having to re-run a load.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Quality

    Rated 5 out of 5 stars

    Laundry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Run with no noise. Loved it. I recommend to everyone to buy LG instead of others. Best quality.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It us pretty quite and the AI feature is the best. Clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well thus far. It replaced an LG that only made it 3 years. The color matches the previous version. I like the new design — more of a flat front than curved. The round dial with integrated display is nice as well. We’ll see if this one lasts. 5 yr warranty was purchased. Photo below shows new (left) vs old design.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there. Thank you for reaching out and sharing your feedback for your LG Washer. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai. LG