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Customer Ratings & Reviews

Your price for this item is $594.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 2041 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 4.5 Cu. Ft. High-Efficiency Top-Load Washer with TurboDrum Technology for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate the large capacity and tub size, making it suitable for various laundry needs. However, some users have noted concerns regarding the lack of an agitator and occasional issues with the spin cycle and control panel. A few customers reported experiencing reliability problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 2,041 reviews
  • Rated 5 out of 5 stars

    First w/d

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking unit it has a shine rhat makes our modern place look very nice even when the laundry doors are open.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer, good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 5 year old maytag washer that quit - they certainly don't make appliances like they used to. Found this LG at BestBuy. VERY quiet machine, with direct drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine! Quiet spin cycle and makes a little jingle when completed as opposed to the traditional buzzer sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. David J. Cohen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! We were presented with several possibilities and were able to choose the best one for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control board went out with-in two weeks. However, they sent AE Services out to repair with-in a week. Great service. Still love the LG washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selecting this item and completing the purchase was easy. Salesperson was very knowledgeable. Delivery was on time as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 3 weeks ago, so far so good. Easy to use and minimal noise after I got it leveled out.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:

      Phone: 1-800-243-0000
      LiveChat or Email:  www.lg.com/us/support/chat-and-email-information
      Facebook Messenger: https://www.facebook.com/LGUSA/
      Twitter: @LGUSSupport

      Thank you for being part of the LG family. LG

  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes good and cleans well. like the clear lid. It is a little taller than my old one so have quite a reach to the bottom of the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of the front load washer and my old one stopped working so I got this one based on consumer reports reviews. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new washer. LG is a solid brand and dependable. Less detergent and cleaner clothes!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am enjoying this new washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like it uses less water. My favorite is the sound it makes at the end of the wash. The sound makes me smile in addition to letting me know the clothes are done washing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was efficient including store experience and delivery/installation. Couldn't be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Top Loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer top loaders. Way less problems than the front loaders. this is my 2nd LG, now in my new house. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine without all the extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple machine no extras and this one had a high recommendation from consumer reports. So far it has been what I wanted. No problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new washer. We had a new Whirlpool that lasted three years. Read reviews and LG was beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wash!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Works better than advertised. Super quiet and highly efficient with great features. Didn't know clothes could get this clean.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Washer needs help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend you do not use the bedding setting. It kept showing “uneven load” error and the fix was basically to ring out the clothes by hand and empty the washer completely and finish the cycle with no clothes. I find that ridiculous. It took me all day to do one blanket! The other cycles work great.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear that your unit is not working properly. Please reach out to our support team on Facebook at @LGUSSupport. You can also call us at 800-243-0000. Please provide
      your contact information, model/serial numbers of the TV and date of purchase, and we will be
      happy to assist you. We apologize for any inconvenience this caused.^Venette LG

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is really nice and we got it on sale at a great price. The only thing bad is Best Buy’s delivery people are horrible!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, quiet, and large washer capacity. Still getting used to "no agitator", but so far, so good. Good selection of settings for choosing preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thoroughly enjoying washing clothes now. Love my new washer and highly recommend it. It even plays a sweet little tune when the wash is done.

    I would recommend this to a friend