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Customer Ratings & Reviews

Your price for this item is $729.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 467 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the 4.8 Cu. Ft. High-Efficiency Top Load Washer with 4-Way Agitator for its excellent cleaning performance, quiet operation, and large capacity. Many appreciate the inclusion of an agitator and find the machine easy to use. However, some users have reported issues with the power button and occasional balance problems. A few customers also mentioned concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 467 reviews
  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    An unfortunate purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the unit, short test cycle went fine, ran it through it a normal wash cycle and came back to water in the floor. During the rinse and spin cycle the unit would spray water from inside the unit near the water inlet valve. The user manual for this unit is fairly lack luster. There’s not an option to do a quick wash or rinse and spin wash without downloading custom wash cycles using the LG app. Also the control panel is semi touchscreen? It’s not a touchscreen nor is it a button. There’s a good amount of lag between making a selection and the lights changing on the board. Would be better off with just a dial and standard pushable buttons.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues at first, but found out it was our water connection. After we had that fixed, works like a dream and I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had washer 11 months now. Purchased for new home. Best Buy delivered and setup. Professional from start to finish. Absolutely Love it. Looks nice. Features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washing Machine! Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! So glad I bought this LG washing machine with agitator. My clothes come out clean and smelling great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine! The top load makes it easier on your back. I had a side loader but it always smelled. This one is wayyyyy better! Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has performed perfectly as described and has done an excellent job of cleaning the clothes. The app pop-up messages telling us when the wash cycle is over are also very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hae been trying to order a washer and dryer set for oer a month. went to best buy and receied it 3days later I love the wifi functions looking forward to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wacky WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I gave it 4 stars instead of 5 because of the WiFi difficulty. It’s like you need a degree in computer science to get it to connect to your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR. AND MRS G.SOZA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAPPY WITH OUR WASHING MACHINE AND DRYER. TECHNICIANS WERE RESPECTFUL AND EXPERTS. WE WERE DELIGHTED WITH HOW EASY THEY INSTALLED OUR MACHINES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my granddaughter and she love it I wash a load and I also agree its nice to have a very good Price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the options this washer has. After numerous loads, of different types of laundry, this washer has met my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this unit for a couple of weeks. It works as expected and is easy to use. Definitely satisfied with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this machine! Been using it for about a month now. Bought a set for my mother in-law, and now I'm buying the same ones for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine! it is the best one I have bought in years! it has a wifi option that I thought I would never use, but I use it all the time and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WASHER DELIVERY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WASHER DELIVERY WENT EXTREMELY WELL. THE DELIVERY MEN CAME AND DELIVERED THE WASHER WITHOUT BANGING IN TO ANY WALLS......VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and you can download individual wash cycles from the app on your phone to the washer. All our clothes are clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this washer 8 months now and we love it. First time with an LG washer but I'm impressed. Great washer. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer at a good price! I’ve always hear LG is the best brand when it comes to items like these and I can see why.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not liked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it at all. You have no control over water and the agitator just turns back and forth and does not really move the cloths. They seem to stay in same position for the whole wash cycle. To many clikings and switching directions to not move the clothes along with all the turns.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a very good job, although the stinky smell that the washer gets within it started almost right away.

    I would recommend this to a friend