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Customer Ratings & Reviews

Your price for this item is $729.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 467 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the 4.8 Cu. Ft. High-Efficiency Top Load Washer with 4-Way Agitator for its excellent cleaning performance, quiet operation, and large capacity. Many appreciate the inclusion of an agitator and find the machine easy to use. However, some users have reported issues with the power button and occasional balance problems. A few customers also mentioned concerns about the washer's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 467 reviews
  • Rated 5 out of 5 stars

    works as stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our washer broke down so needed something comparable for the 2 of us. this was as stated and well worth the investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to get used to the machine, but it seems to be working fine. There's a lot of detail to learn about all the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Cleans very well with many features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Washer we recently purchased from Best Buy exceeded our expectations. The washer works perfectly and is outstanding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is ok. I could have shown that I purchased a washer without the middle spinner inside!! The delivery team was awesome

    No, I would not recommend this to a friend
  • Cons mentioned:
    Power button

    Rated 1 out of 5 stars

    Control panel failures!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has been an unmitigated disaster. The control panel has been REPLACED TWICE and the control panel housing has been replaced ONCE. The unit has been out of service for almost three months. Best Buy has not been helpful in resolving the problem. This unit's control panel underwent a design change which seems to be at the root of the problem. BUYERS BEWARE!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new washer! So many options! I would highly recommend this set to anyone looking for efficient new appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No like the Old machines.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, I would have like for it to be able to add water at MY OWN Discression. I cant tell if it cleaning with soap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good capacity and WiFi Notifications

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of capacity and WiFi setup with app makes notification that the cycle is complete very convenient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it four stars cause I can’t get the washer to sync with my device. Other than that, the machine works well and I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfext so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way way too early for a viable review. Just got it this month! So far a dream but I haven't slept long enough yet! Lol

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Das

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these washer and dryer combo for a friend for xmas bestbuy installed awesome as always. She loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grateful for a wonderful washer at a great price! Thank you Best Buy, you’ve done it again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I love the "smartness" of the machine and how quiet it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the LG unit and it has worked as expected so far. Also some of the wifi features are pretty nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Hookup was easy. They look great! can't go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performing washing machine. Bought this after my other one broke and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer. Better clean with this machine than the frontload machine it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. No sound. It also half dry the clothes. It really clean the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this washer. Love the features and being able to run on cold, etc... Overall satisfaction.

    I would recommend this to a friend