Customer Ratings & Reviews
- Model:
- 43UA7700PUB
- SKU:
- 10214358
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
to a friend
TV average but service subpar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is OK for the price. I wanted to give it 3.5 but that's not a choice. I almost gave it 4 stars, not because the quality of the TV but because of the price. Then I realized that the price had gone down by $20 since I bought it exactly 3 weeks ago at the store. I called the store to see if I could get the difference back, but Oscar, the person I talked to, was very cold and not interested. He said no. I always have issues with Best Buy service. I'm not the only one. That's what moved my 3.5 to a 3 star review instead of a 4.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG - 43 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the pricing and the service experience you encountered. Your feedback is important to us as we strive to ensure our customers feel supported throughout their entire journey with our brand.
https://www.bestbuy.com/product/lg-43-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT652
To help ensure you receive the most accurate information regarding price protection or retail policies, we recommend reviewing the specific terms and conditions provided by the authorized retailer at the time of purchase, as these policies are often managed directly by the store. We would like to look into this further and assist you with any product-related concerns you may have to ensure you are satisfied with your new TV. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. —Renzo
Not a user friendly TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Roku perspective and using their software ecosystem to navigate the tv menu I say this LG Smart tv is very different and frustrating. I have this for well over a month and there's apps I can't install like TikTok which other Smart TV's have. The only good thing is that you can play cloud games like Xbox and Amazon's Luna. Also my tv came with a small scratch which I noticed a week after purchase. No big deal.
No, I would not recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television and it was a great price! I would recommend this television.
I would recommend this to a friendColor Color Color
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We used AI and found this tv and it's a beautiful color palette and easy to watch.
I would recommend this to a friendTea kettle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working really well for hot tea and instant coffee. Need one for chocolate and Christmas
I would recommend this to a friendGreat tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that you can adjust the brightness of the screen. It’s super easy to set up.
I would recommend this to a friend43' LG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received good customer service, and good information about the TV.
I would recommend this to a friendTv purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received a damaged tv , but it was replaced without any issues, great product and quality
I would recommend this to a friendgood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took some time getting used to the settings and interface but overall a great tv
I would recommend this to a friendGood LG Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the price, picture isn't as sharp as their OLED but that goes without saying.
I would recommend this to a friendLG 43 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good color resolution, took a little time to set up remote
I would recommend this to a friendLG TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Great picture, color, and sound. I would recommend to buy!
I would recommend this to a friendLG tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and easy to set up. Perfect set for an extra room.
I would recommend this to a friendTV review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Very good and efficient for the price. Thanks!
I would recommend this to a friendpiece of junk. Does not live up to lgs reputation.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible tv. Has taken more than 12 contacts with lg to get it working. They agree the controller also has problems overly sensitive.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, James. Thank you for taking the time to share your experience with your LG TV (43UA7700PUB) model. We understand the importance of having a TV that works reliably without repeated support contacts, and we appreciate you letting us know what you’ve encountered with both the unit and the overly sensitive controller.
One step you can try is resetting the Magic Remote by holding the Home and Back buttons simultaneously until the LED blinks, then re‑pairing it to the TV. This can help resolve sensitivity or responsiveness issues. You can also review helpful troubleshooting guidance here: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT. If you need further assistance, please feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
Great deal!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my daughter, she absolutely loves it!
I would recommend this to a friendDidn’t give me the function I wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV but I returned it due to not being able to download the DirecTv app.
I would recommend this to a friendLG 43" Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Brought this for my daughter when her tv stopped working. Good price and nice picture resolution.
I would recommend this to a friendLG UA77
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this LG TV for price & quality.
I would recommend this to a friendSimple Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and simple setup another good TV from LG. Would purchase again.
I would recommend this to a friend