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Customer Ratings & Reviews

$289.99

Customer reviews

Rating 4.6 out of 5 stars with 352 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-352 of 352 reviews
  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Screen was broken. Looked fine until we turned it on to try to set-up the TV Set. The screen appeared to be damaged (looked like wrinkles on a screen protector). However, there was no screen protector. We returned this and received another with very similar damage noticed after we turned it on. Returned this one and purchased a different brand. No problems with new set.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us regarding your LG TV (43UA7700PUB) model. We understand your experience about receiving two TVs with similar screen damage right out of the box, leading you to choose a different brand. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience from unboxing to setup.

      A common troubleshooting step, if you were to encounter this with an LG TV in the future, is to always power on the TV and check the screen for any anomalies before completing the full setup, if possible. This allows for immediate identification of such issues.

      For further assistance, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. ^Juvy LG

  • Rated 1 out of 5 stars

    Software issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many software issues that LG support could not help with.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Anon. Thank you for sharing your experience with us. We understand your concern regarding software issues with your LG TV (43UA7700AUA) model. Our goal is to ensure you have a smooth experience with our smart TVs, and we’re here to help.

      Start by performing a full power cycle: unplug the TV for 60 seconds, then plug it back in and hold the power button on the remote for 10 seconds. This can resolve temporary glitches. Also, ensure your TV has the latest firmware by going to Settings > All Settings > Support > Software Update. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.

      If you have further questions, feel free to message us on social media @LGUSSupport. We’re always here to assist. ^Juvy LG

  • Rated 1 out of 5 stars

    LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem with it so I returned it. The picture just hung up

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with your LG TV (43UA7700PUB) model. We understand the importance of having a TV that delivers a smooth, reliable picture right out of the box.

      If you ever run into a similar issue with a future LG TV, one helpful step is to perform a power reset by unplugging the unit for about 60 seconds and plugging it back in. This can clear temporary glitches that may cause the picture to freeze or hang. More guidance here: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-intermittent-picture-or-freezing--20154720316832. If you need further assistance with any LG product, feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Perfect fit and picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG 43" fits perfectly in the space we have. And the picture is so much clearer than on our former 26 year old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied LG customer!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with this LG tv. Sound and picture so good. No problems. James McKendree from Geek Squad was so helpful in wall mounting and set up. Highly satisfied and James took me through the new system, a real help.( I am 85 yrs old and not really tech savv.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully as a PC monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    General->Game Optimizer->On (if you're using for a PC display or gaming). Support->Privacy & Terms->Do not sell my personal information (if you feel like buying a TV isn't an offer to watch you) LG's UA77 is the 2025 update for their fairly entry level TV. The UA77 is an excellent IPS panel that supports 4:4:4 color, has a fast response time, and subpixel arrangement is amenable to PC usage (standard RGB). If you're looking for a big monitor on a budget, the UA77, specifically the 43" version, is just about perfect. I've setup the UA77 a few times, and LG's initial setup is long, but not difficult. Specifically I skipped a lot of it since my use case isn't the smarts of the TV (which are excellent - I'm a big fan of WebOS just due to it's Palm history). Overall setup is super easy with this TV. The remote is awesome and a great update from the more chunky LG remotes of the past TVs. You still get the magic remote with on screen cursor that tracks motion, but you get a more traditional, flat, candy bar style remote. Core functions like volume and channel change are mapped to a rocker which feels pretty natural. There are 6 buttons mapped to services (Netflix, Prime Video, Disney +, LG channels, Sling, and Alexa). Build quality seems quite solid. The backing is plastic and minimal, and the frame seems aluminum. Bezels are thin, but the display has dark areas that are not display so these bezels are not quite as thin as you'd think. The display bottom is the only edge that aligns with the display frame. This isn't too distracting, but feels disingenuous. The panel I received was perfect. No dead pixels, stuck or otherwise. Brightness isn't amazing, but not bad. I've certainly had brighter TVs and monitors, but this falls under the 'sufficient, but don't expect HDR performance'. There is IPS glow, but I didn't see any major panel inconsistencies or corner bleed. If you're using this for a PC monitor you can generally just go to General settings->Game Optimizer->On. This enables ALLM, VRR, and low latency which are awesome bonus features in this generation. You can set many of these settings separately and manually, but it simplifies the setup. You can set Game Optimizer as the picture mode. If not automatically selected, choose Aspect Ratio->"Just Scan" to On to avoid issues with overscan. You can manually disable most feature under the advanced picture settings. In Windows, go to Display and under Scale & layout choose Scale 100%, and make sure Display resolution is 3840x2160. If you go under Advanced display check to make sure you're at 60Hz, but if you can't select 60Hz, check your dock, cable, or PC's graphics card to make sure they all support 4k60. I'm limited to 30Hz on one dock, and it does make this less than ideal. At these settings/resolution I can get 107 rows and BG columns in Excel. Yes, I wish it was curved, but no one makes a 40"+ 16:9 panel that's curved until you get to the Arc. Smarts are really nice and offer pretty much any service you can imagine. WebOS is such a cool operating system, you should read up on it's history. No lags, and solid performance. WebOS 25 is an incremental improvement over older WebOS versions, pretty much with AI plastered all over it. I didn't go deep into it, but voice commands and training seem quite a bit improved. I'm not using these features, but a friend is on her 55" version she purchased at the same time and they seem solid. Overall if you're looking for a good budget TV, LG's UA77 is a pretty good offering. If you're looking for a budget 4k large format monitor and don't care about power save mode and wake from sleep - this TV offers the 4:4:4, IPS, and subpixel arrangement that are necessary for clear text. Features such ALLM, and VRR are a huge bonus to gamers, and PC users alike, so also a huge plus. You get a metric ton of screen real-estate which is exactly what I needed. If you need a big panel with decent viewing angles and solid performance on a low budget, then look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great visual. Recommend sound bar for better quality sound rather than internal speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter's dorm in college and its a great tv,the only thing is it wont sync to her iPhone for streaming movies.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG-43" UA77 LEG AI 4K UHD 2025

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had difficulty operating this TV. I am not a tech person, so I read as much as I could and spoke once to a person from my internet carrier for help. The set up was over three days. Then I added ROKU. Every time I turn on the TV, with the ROKU remote, I get a question on the screen. Do I want to go to the hdml 1 app? If I don't say yes, quickly, the question disappears from the screen. Then I have to navigate to the html 1 box on the lower left and click to get to ROKU. It's time consuming. Also there are constant commercials on the shows, so I don't want to watch as a result. It's really a burden on the consumer to spend hours and hours trying to figure out the set up and use of a TV. There should be a person at the store who walked me through this and then provided a telephone number to a person and not a BOT to chat with.....the failure of corporations to provide customer service makes it clear that the corporation is king and the customer is nothing. And the TV itself? Terrible sound, Durning a movie, the voices are hardly audible and the music score is almost twice as loud. I did set the sound to movie. And the tv is highly reflective of any light in the room. Just not great.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, OliviaN. Thank you for sharing your experience with us regarding your LG - 43 Class UA77 Series LED AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the setup process, external device connectivity, and the audio performance of your unit. Your feedback is important, and we want to ensure you have a better experience with our technology.
      https://www.bestbuy.com/product/lg-43-class-ua77-series-led-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZT652
      To help with the audio balance you mentioned, we recommend trying the Clear Voice Pro setting found in the Sound menu, which is designed to enhance dialogue clarity over background music. For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you.

      —Renzo LG

  • Rated 5 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old LG for this one and I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Helpful salesman. Thanks for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Chris were great delivering and installing.

    I would recommend this to a friend