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Customer Ratings & Reviews

$381.55

Customer reviews

Rating 4.5 out of 5 stars with 471 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-471 of 471 reviews
  • Rated 5 out of 5 stars

    consistantly pleased with LG products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am pleased with my purchase. very good picture. sound quality is great once you adjust it to your liking. remote could be bigger. usb ports could be bettrt located for easier access but buying a hub should rectify this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tv contender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Is Solid For the price point, With the motion Smoothing Makes the tv Super sharp especially with the AI sound And vivid colors

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slowest tv ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: the picture is vivid and great. Easy to use with my smart home. Cons: tv is by far the slowest tv I’ve ever seen. I’ve timed it and it took 1 minute and 47 seconds to turn on, and not all the apps were showing. Another minute to open an app. The remote has to many unnecessary buttons. Constantly hitting one of the many buttons that’ll close out of your app, causing me to miss a few minutes of my show because it’s so slow. I wouldn’t buy it again. No it’s not my internet

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG TV (43UT7590PUA) model. We’re glad you enjoy the vivid picture and its compatibility with your smart home, but we understand your concern about the performance isn’t up to par. We strive to provide reliable, high-quality products to ensure a smooth and seamless viewing experience. For slow startup and app performance, try checking for any software updates in the settings menu, as these can sometimes improve speed and functionality. Additionally, clearing the cache for the apps you frequently use may help enhance their responsiveness. For additional guidance, visit https://www.lg.com/us/support/help-library/lg-tv-why-does-it-take-so-long-for-my-tv-to-power-on--20153123646697. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further with any additional tips or troubleshooting. We appreciate your patience and are here to support you. ^Juvy LG

  • Rated 5 out of 5 stars

    Great price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. LG has always been a reliable brand for me and want to continue in it. Got it at a great price and has done a great job so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consumer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with the LG Smart TV. Sound is good and the picture is nice and clear.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing TV despite other good reviews. Picture appears white-washed with poor contrast and muted colors despite setting adjustments and new cables. Picture of TV in website ad is misleading. Narrow viewing angle.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nelson. Thank you for sharing your experience with the LG TV (43UT7590PUA) model. We understand your concern about the picture quality, especially after trying various adjustments to improve it. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.

      Here are a couple of things you might want to try to improve the picture quality. Adjust Picture Settings. You can try selecting different picture modes like Cinema or Game, which may provide more vibrant colors and better contrast. The display performance can sometimes degrade when viewed from the side, as many LED TVs, including this model, tend to have narrower viewing angles. If possible, try to watch from a more centered position. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545. Check if your TV’s firmware is up to date, as updates can sometimes improve picture quality and overall performance. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. We genuinely want you to have the best possible experience with your LG TV, and if these tips don’t help, feel free to reach out to us via private message on social media @LGUSSupport. We’ll be more than happy to assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    LG TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG 43 inch TV. It is everything that I want in a smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a new TV on line and it was ready for in store pick up within an hour. Very pleased.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LG continues to drop WiFi connectivity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give no stars I would. TV was not easy at all to set up, it's very slow & it continues to drop my WiFi. It's probably the worst TV I've ever bought. I've done every troubleshooting measure & nothing works. It's this LG TV because I never had issues with my WiFi on my TCL, Samsung or Insignia TVs. Very disappointed in LG. I've had 1 week & it's going back.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand your concern about your LG TV (43UT7590PUA) model not meeting your expectations. We strive to provide reliable, high-quality products and ensure a smooth viewing experience.

      Since you’ve already gone through troubleshooting, let’s try one additional step: ensure that the TV’s software is up to date, as updates can sometimes resolve performance and connectivity issues. For guidance, visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535. Additionally, if possible, try connecting your TV to a 5GHz Wi-Fi network, as it can sometimes provide a more stable connection than the 2.4GHz network.

      Please feel free to send us a private message on social media @LGUSSupport, and our team will be happy to assist you further and explore any other solutions that may help. We appreciate your patience and are here to support you moving forward. ^Juvy LG

  • Rated 1 out of 5 stars

    Long buffering

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two Sonys and a Samsung. This LG painfully buffers for ever to connect. Ive had it for four months and ill be replacing it bery disappointed

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Debra. Thank you for sharing your feedback on the LG TV (43UT7590PUA) model. We understand your concern about your unit buffering and not connecting as smoothly as you expect, especially after you've had it for several months. Our aim is to make sure you have a smooth and enjoyable viewing experience, and we’re here to help you get the best out of your LG TV.

      To improve the connection, it might be helpful to check the Wi-Fi signal strength where your TV is set up. If you can, try moving the router a bit closer or using an Ethernet cable for a more stable connection. Also, don’t forget to check if your TV’s firmware is up to date—updating can sometimes fix those pesky buffering problems. For some guidance on that, feel free to visit https://www.lg.com/us/support/help-library/lg-tv-how-to-update-an-lg-smart-tv--1430510575535.

      We’re really looking forward to helping you out more and making sure your TV is working just right. If you could send us a private message on social media @LGUSSupport, our team will be happy to assist with troubleshooting the connection issue further. Thanks for being patient with us—we appreciate it! ^Juvy LG

  • Rated 1 out of 5 stars

    advertisement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the logic of your marketing strategy. I bought a TV and I'm getting ads to buy a TV twice a week. One would think that your ads should be to advertise to me everything but a TV?!?!?!?!?!?!?!? How many TVs do I need?

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, Thank you for bringing this to our attention. I completely understand your frustration! I'm so sorry to hear that our marketing efforts have fallen short of your expectations.

      Let me assure you that our goal is to provide you with relevant and helpful advertising, not to overwhelm you with repeated messages. It sounds like we may have misfired on this one!

      Firstly, I want to acknowledge that you've already purchased a TV from us, and we appreciate your business. It's fantastic that you're happy with your current TV! Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris LG