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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 574 reviews

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94%
would recommend
to a friend

Customers are saying

Customers appreciate the excellent picture quality and ease of use of this 49" Class 4K Ultra HDTV. Many also find the price reasonable and highlight the 4K capabilities. However, some customers express concerns about the refresh rate, remote control, HDMI port placement, and the TV stand's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 574 reviews
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lg 65" tv with hdr is amazing. The picture quality is unbeatable!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV just lacking in some setting features that would like to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astounding picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful picture. Very responsive. Sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug and play 123

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Television product hasn't ever dissatisfied my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display..Bought this tv last month and doing good..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beginner 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not top of the line but it's a decent 4K tv for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Image Quality not easy to get just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get the picture quality I wanted. I played with all the settings but not satisfied with the picture. I ending up taking the LG back and buying a Samsung 4K tv. I still had to adjust the picture quality settings to meet my expectations but it was easier than the LG.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good 4k tv a bit slow with the smart features.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor Quality, Looking for more in a purchase for the money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how to use the smart tv, it's awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good price, big disappointment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is too dark, all scenes look like night time or indoor even outdoor scenes. Cannot correct with all available settings. Surprisingly good sound out of speakers though. I may return this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Broke after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first 4K TV and was excited and got it working and had great picture but after two weeks the bottom half the screen started blinking a pink color and a line going horizontal across the middle of the screen. Called bestbuy because I bought there warranty and short story is still don't have a broken TV and no return phones about getting it fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV - Gotta play with settings first though

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first buying this on black Friday but I feel it was a solid purchase. Keep in mind out of the box you will have to mess with the picture settings to get the colors right. I ended up going with Game mode and playing with the picture settings from there. I used Xbox One's calibration method and helped me get the colors popping and looking sharp. I know this TV is 60Hz native but that wasn't a deal breaker for me. This model does have a 120Hz mode but it's not native. The "TruMotion 120" feature still works decently when turned on and gives the desired effect. However, for my personal preference I turned this feature off and for one reason only. Games. Leaving TruMotion on adds unnecessary input lag. Turning this off makes the input lag almost non existent. Some of the games I tested are: Rise of The Tomb Raider Halo 5 Gears of War Ultimate Edition Forza 6 Gears was the only game that I noticed any kind of input lag but it was minimal. Everything else I played ran smooth and I couldn't replicate any major lag with the other games I tested. There may be other games that will play like Gears did, but it's not enough to say this TV isn't good for games. It's good enough for games. Especially considering how inexpensive this TV is at the moment with the features you get. Another bonus with this TV is how fast the interface is. Normally, with smart TVs the apps load up slow and the interface is clunky. Not with this one. LG's Web OS 2.0 is fluid and quick compared to others I've used. Not saying is the fastest but you won't be disappointed. The apps on LG's store are a little lackluster but they have all the major ones available like Netflix, Hulu, Youtube, Pandora etc. 4k content looks fantastic as well as 1080p. Anything from watching sports, movies, playing games looks great. Just as long as you take time and play with the settings a little bit. This TV is definitely worth $499. Sure, there are better TVs out there for say $200-300 more but if you're on a budget you can't go wrong with this TV. My final settings ended up like this. Not saying these are for everyone but these have been the best all around settings for me so far. I still may lower the color setting a bit. Backlight - 80 Brightness - 43 Sharpness - 20 Color - 75 Contrast - 67 All advanced/picture features turned off.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WONT REFUND YOUR STUFF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defective control . BEEN ALMOST A MONTH STILL HAVENT GOT A CONTROLLER . WOULDNT RECCOMEND BEST BUY ONLINE PURCHASE ..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service at Best Buy branch due to the manager. Will not recommend to buy anything from this store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even own an lg I only buy Samsung but I need my 25 points

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    i love this tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont know what the complaints are. this tv is great. the price on black friday was amazing. i would reccomend this to anyone. the wifi works great, the color is great. if i had one complaint it would be the remote. its small and doesnt light and doesnt really handle well. but that is nothing compared to the great performance.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality
    Cons mentioned:
    Hdmi ports

    Rated 5 out of 5 stars

    Great product for value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV during the Black Friday sale, and for the price this is an excellent item. The color and picture are crisp. The TV itself is super thin and lightweight. However, I do wish there was one additional HDMI output. Is this the best TV on the market? No. Is this a great option for the price point? Absolutely.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    2nd time is the charm... First one was D.O.A.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TV looked great for 10 minutes. Screen froze and went black! LG cust svcs was great! Told me to take it back to Best Buy and exchange for a new one. Second TV is AWESOME!!! Like it so much, I bought one for the basement. At $499 for a 4K TV... (Black Friday deal), a no brainer! So... I took a star away for the first one being defective! Everything else is 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture Perfect UHDTV :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a few negative reviews about the picture quality of this TV and was skeptical to buy it online. But couldn't resist the great price discount and decided to give it a go. The thing is the factory configuration of this TV isn't that good and the first time you turn ON, the videos won't look great. But I tweaked the Picture Settings in Vivid mode(Played around with contrast, backlight, color, sharpness, tru Motion etc.. ). The picture now looks great. Absolutely fantastic and crystal clear. So looks like the negative reviews came from those folks who din't put in the effort to tweak it to the right settings. Absolutely worth the Price!!!

    I would recommend this to a friend