Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 574 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

94%
would recommend
to a friend

Customers are saying

Customers appreciate the excellent picture quality and ease of use of this 49" Class 4K Ultra HDTV. Many also find the price reasonable and highlight the 4K capabilities. However, some customers express concerns about the refresh rate, remote control, HDMI port placement, and the TV stand's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-574 of 574 reviews
  • Rated 3 out of 5 stars

    Support legs are farther apart.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV based on the fact that the support legs appeared to be inside the width of the unit as depicted in the image.The legs span to the outside edge on ether side which results in my new stand being to narrow for the tv to set on. Suggested msrp on LG web site dropped based on previous visits and what I thought I was getting a good deal at Best Buy turns out to be msrp price. Screen seems to act as mirror in room, where you can see all table lamps when they are turned on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, easy setup and a great picture. A good portal of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv during Black Friday deals. It was easy to set up. HD video looks great on it and and 4K video looks even better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far liking all features . Can't figure out how to share my phone screen yet... Working on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG HDTV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this TV. IT is the Smart 4K HDTV. The image makes it seem like you are on the set with the actors. The image is excellent in color and clarity. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture on TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture than our Vizio TV that is 49inches that is a smart HG also but the 4K is so clear and the color is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my living room! Beautiful picture quality and love the Netflix feature!!

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Poor quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get a 4k tv and this price seemed reasonable. Well it was a low price for a reason. The screen flickers, the factory speakers crackle at any volume, and it makes my sound bar crackle when I am running on any of the tv's apps. I will be returning this tonight. The tv legs are also much wider than they are in the picture.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large screen, great quality, only dislike is the remote.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If I could give no stars I would

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what these reviewers are talking about this LG sucks. We should of know better since this tv is side lit. We wanted the Vizio version of this but it wasn't available at the time and if we wanted it we would have to order on bestbuy.com with our own money even though we had a store credit. So we took the LG got home set it all up and the disappointment. The blacks levels are more grey than black and the upper right hand corner looks like a blob from the backlighting. Unless you like light bleed on the side don't purchase an LG. How can you say the product is great. It's going back in the box and back to Best Buy. Waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4K Not Good For Daily TV and DVR Viewing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My age 46. My viewing habits: no kids, no video rentals, just watch TV broadcasts and Dish DVR. I love Dish Network. 4K content only received from Netflix Rentals and Amazon Video Content, other pay services. I purchased 6430 TV and upgraded to Dish Hopper 3, 4K Receiver, but disappointed. No 4K delivery. 4K shows black, not amazing resolution like 1080P and movie AVATAR. Will return 4K TV and purchase a 1080P. My last Vizio TV delivered 1080 I (i) reception. Daily TV viewing and DVR will not deliver 4K or 1080P broadcasts without extra costs for many years to come.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Disappointment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After less than 4 months suddenly this TV becomes unresponsive, turns on and off randomly, WiFi disconnects, volume drops. I notice, reading reviews, that some others are having this same problem. I will be contacting both LG and Best Buy. My plasma's that are 5+ years old work better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this television is awesome. It was like looking out a window it was so clear.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't trust open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Geek Squad certified open box "Excellent". Yea right, arrived 4 days later screen was cracked, looked like puddle of water on screen. Local store would not accept it, I have to wait to get return label. Bestbuy has lost a customer.

    No, I would not recommend this to a friend