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Customer Ratings & Reviews

Your price for this item is $829.99
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Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. 14-Cycle High-Efficiency Steam Top-Loading Washer. Positive feedback also highlights the spacious tub size. While some users noted a musty smell and occasional reliability issues, these concerns were less frequently reported than the positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 906 reviews
  • Rated 3 out of 5 stars

    Garage Tsunami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this washer... unfortunately - the speed wash cycle overflowed the entire floor of my garage. I can't imagine what would have happened if it was placed inside of the house or an apartment... which is really sad because I fully enjoyed the cycle options of this washer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product albeit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 3 weeks now and it seems to be working well so far. does not have a wool cycle

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Performs Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit great! Easy to install and operate. We have doubled our ability to wash and cut our wash time in half! The entire family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Performance on clean excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise level higher than my last washer, but cleans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer with all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We stopped at Best Buy on a mission to replace my 20 year old Maytag washer/dryer. Asked questions, looked around, didn't want to pay a small fortune. What we found was a very good value for the price - they were on sale. We chose LG over other brands because the other LG products I've gotten are working so well! I'm still learning how to use them, because I'm just not used to the features on these new-fangled products. But the tub is so much bigger that I can do one load instead of the 2 loads before. A little hard getting to the bottom with the top loader, but I just grab the reacher I often use and I have no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent large capacity washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has large capacity with small footprint. I've been looking for a large capacity washer to fit into my small laundy room. This is the one that fits very well. Easy to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after receiving the product and having installed very disappointed in the installers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Large capacity tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes too long to wash one full load, but that being said, it's a very effection machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very nice. Good price in Best Buy.we are happy to get that deal from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    OCD Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it sensors the load and releases the correct amount of water needed, not too much or too little. Gives you the options to customize your load and plays music when the cycle has completed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of washing choices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not my first HE washer. First steam washer cycles could be shorter. good washer for $$

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer meets and exceeds all of the requirements I was researching for the washing needs of my household. Have had it several months and there are no downsides.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Does BIG loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is made for large loads, but does just as well on small loads.The 10 year warranty on the drive is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge tub! No issues with mildew like the front loaders. Spins clothes very dry so it reduces drying time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We're happy (so far)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the early results of this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine has lots of nice features such as the steam option and is quite big. I had linen from 2 queen size beds in one wash and there was room leftover for more items. Some stains didn't get completely removed though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, we love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are retired and have never seen a washer like this with all these electronic doodads. I wish you would give your installers more time to explain the intricacies of working this item. They did as well as they could given their limited time, and did great with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working well so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy salesman was great...best I have worked with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Washer and Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer / Dryer at the best price we got from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is a little loud during the spin cycle though.

    I would recommend this to a friend