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Customer Ratings & Reviews

Your price for this item is $912.99
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The comparable value price is $1,099.99

Customer reviews

Rating 4.7 out of 5 stars with 906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, excellent cleaning performance, quiet operation, and ease of use of the 5.0 Cu. Ft. 14-Cycle High-Efficiency Steam Top-Loading Washer. Positive feedback also highlights the spacious tub size. While some users noted a musty smell and occasional reliability issues, these concerns were less frequently reported than the positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-906 of 906 reviews
  • Rated 1 out of 5 stars

    Worst product ever made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Kandhyanalm Kasaki Kattu" is a 800 year old South India Tamil saying meaning "Even if you wear a rag, make sure it is cleaned properly". I very rarely write reviews but could not resist to write one on this washer. This is the WORST washer ever made. I have no clue what the designers had in mind and what kind of testing and QC it went through. Energy Star is of course is a joke. Folks - there is a very pronounced line in saving or using optimal amount of water and the clothes getting washed. This washer miserably fails. Do me a favor. If you buy this washer test the following - After loading clothes, throw some washing powder or oxyclean on the top and watch the entire washing cycle. The exposed cloth with the powder sprinkle will remain as it is until the end of the cycle. Only when you wash 7 to 8 pieces of cloth, there is true agitation. I did not get a lemon. I bought a poorly designed one and unfortunately did not have enough time to watch it closely before the return period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had product for about a month and we are very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, the only reason for not a 5 is it is louder than expected.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase a washer for $1000+ and wasn't told I had to purchase accessories separate. Now I'm stuck with a washer with no connect. I called 2 times both times the phone hung up.. Ridiculous I'm not purchasing anything from Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I am not happy .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with this washer. My clothes aren't coming clean.. I am using the correct detergent, It seems they are just agitating in their own crud.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Washer Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is, by far, the worst washer we have ever had. Poor design, in that unless you have a full load, the machine does not balance for rinse and spin. It will keep cycling between rinse and spin until it finally stops with the Unbalanced load indicator. It is a time and water waster!! Too smart for it's own good. Never again

    No, I would not recommend this to a friend